Pick Up Orders (Scanner)
The Supply’d scanner speeds up pick-up orders by ensuring quick, accurate item verification. It reduces errors, improves inventory tracking, and enhances customer satisfaction.
Last updated
The Supply’d scanner speeds up pick-up orders by ensuring quick, accurate item verification. It reduces errors, improves inventory tracking, and enhances customer satisfaction.
Last updated
To add a pick up, open Supply'd on the scanner. Select Pick-up Order from the Scanner menu.
The Pick Up Order screen will show. Select the location of the order that needs to be picked up from the drop-down menu. Click START.
The Scanner - Order Pick-up screen will show, flashing red to indicate it's ready to scan.
You can either scan the item's QR code or search for it manually. Scanning is the quickest and easiest method.
To scan the item, point the scanner at the QR code on the order and simultaneously press the 2 red and black buttons on the sides.
Searching manually is useful if the order doesn't scan, doesn't have a QR code or the QR code is damaged. To search manually, in the Search Products field, start to type the person's or company's name, or the order number and a list of matching orders will show for you to select from.
The order will be colour-code tagged as READY FOR PICK-UP.
Once the customer is picking up the order, click the FINALISE button.
You will be asked to confirm that you would like to mark the order as Completed.
Clicking the Mark as Completed will mark the order as COMPLETE.
