Users
Supply'd allows you to add as many users as you require to the platform. Each use can be granted access to specific sections of the site depending on your requirements for them.
Last updated
Supply'd allows you to add as many users as you require to the platform. Each use can be granted access to specific sections of the site depending on your requirements for them.
Last updated
This document will guide you through:
To add or manage your users click on your name or company logo in the top right-hand corner, then select Users.
Here you can see a full list of users that have access to your account.
To add a new user click on Add+ in the top right.
The Add User form will open.
Complete the fields as per the guidelines below:
The users first name.
The users last name / surname.
The users email address. The users email address must be unique and cannot already exist within Supply'd.
The user's mobile phone number.
Select the timezone the user is in from the drop-down.
Set the account type for this user.
From the drop-down list, select the type of user that this account is for:
Standard A standard user has access to any functionality you choose.
User Group A user group is a user when logged in, a pin will be required for a user within this group. This is useful for accounts where the main login is shared but you still wish to track user activity.
Sales Rep A sales rep is a restricted user who only has access to customers and orders for which they are associated to as a rep.
Production A production user is restricted to only the production section of Supply'd.
Delivery Driver: A driver that performs delivery runs. Is restricted to only deliveries within Supply'd.
Choose which notifications to send to this user. When "Standard" or"User Group" are selected these additional fields will appear.
Defines whether or not this user should receive order notifications. If ticked "Email" we will send an email to the users email address once an order is placed. If ticked "SMS" we will send an SMS to the users mobile once an order is placed provided that a mobile number has been provided for the user.
Defines whether or not the user should receive payout notifications and invoices when a payout is made by Supply'd.
This field will only show if you are also a buyer on Supply'd. Defines whether or not the user should receive order confirmations and invoices when your company places an order on Supply'd.
Defines whether or not this user should receive cutoff notifications. If ticked "Email" we will send an email to the users email address when an order cutoff is being reached. If ticked "SMS" will send an SMS to the users mobile when an order cutoff is being reached provided that a mobile number has been provided for the user.
Select the sales channels you would like to receive push notifications for. Push notifications need to be enabled on each device you would like to receive them. You can enable them on "My Account" screen. Each device can only be linked to one user.
Choose the access this user has.
Tick the applicable boxes to allow the user access.
Set-up restrictions on this user to locations or set orders to require approval.
The locations this user can place orders for. Leave blank for access to all locations.
Whether or not this user can see the summaries for completed production runs. Select "No" if you would like to hide these to keep specific details such as labour costs hidden from this user. (Field is only visible if "Production" is ticked above.)
Whether or not orders placed by this user will require approval from another user (e.g. store manager). Select "Yes" for orders to be sent for approval instead of being sent directly to the suppliers. (Field is only visible if "Orders" is ticked above.)
This field will only show if you are also a buyer on Supply'd and have select "Yes" to "Orders Require Approval". Defines the users that can approve orders from this user. You can add as many users as you would like. Only 1 of the approvers will need to approve the order for it to be processed.
Set the values relevant to this user in production.
The hourly rate of this staff member to allocate as a cost when tracking labour. The rate should be including taxes and other applicable costs such as superannuation. Leave blank to use the default rate set in your production settings.
Apply the settings that are applicable for this Sales Rep.
What customers this Sales Rep can see when they are logged in.
Assigned Customers The rep can only see customers they are allocated as the sales rep for.
All Customers The rep can see all customers, even if they are not associated as a rep to the customer.
Whether or not the User can edit customer details. Choose Yes or No from the drop-down menu.
The user will receive an email to set their password and start using the account.
User types will show on the Users list in a unique user type colour.
If you would like to edit a user, select the user you wish to edit, click on the 3 dots in the top right-hand corner and select Edit User.
If you would like to edit a user, select the user you wish to edit, click on the 3 dots in the top right-hand corner and select Remove User.
Click the Remove button to confirm.
Click to add the user.
Edit the required details as per guidelines for adding a user and click .
