Delivery Schedules
Delivery schedules allow you to set a delivery schedule for each shipping zone and rule with cut off times. Supply'd delivery scheduling is advanced and requires a number of components to work.
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Delivery schedules allow you to set a delivery schedule for each shipping zone and rule with cut off times. Supply'd delivery scheduling is advanced and requires a number of components to work.
Last updated
You should familiarise yourself with how work before commencing with setting up delivery schedules.
In order to setup a delivery schedule there are a number of components that need to be set to allow it to work:
Set under Company Settings.
Set under your Shipping Zone.
Set under your Shipping Zone Rule.
This setup allows for granular control over delivery schedules, even allowing you to offer same day and next day delivery options within the same zone. If any one of these steps is not completed then delivery schedules would not be used.
Operating days defines the days of the week that your business is operational. This is used to calculate the processing time. For example, if you offer next day delivery on Monday to Friday and you also operate only on Monday to Friday, then if someone misses the cut-off on the Friday we would know that any order placed after this would actually be delivered on the Tuesday rather than the Monday.
To set the operating days:
Click on your company name in the top right and select Settings.
Select Supplier Settings from the Settings menu.
The Company Settings form will open. Scroll to Operating Days then select which days your business operates.
Delivery days define which days you delivery in a specific zone.
To set the delivery days:
Click on your company name in the top right then select Settings, (as above).
Select Shipping Settings from the Settings menu.
Click on the Shipping Zone you want to edit.
Click on the 3 dots in the top right-hand corner and select Edit Zone.
Under Delivery Schedule select which days you will deliver to this zone.
The order cut-off defines the time of day that an order needs to be placed before in order to receive a specific delivery. Delivery delays defines the processing time for the order. This allows you to manage if the rule is for same day, next day, +2 day delivery or more. The delivery delay is defined based on the operating days not the delivery days.
To set the order Cut-off and Delivery Delay for a Delivery Zone:
Click on your company name in the top right then select Settings.
Select Shipping Settings.
Click on the Shipping Zone you want to add the Order Cut-off time to.
The Edit Shipping Rule form will open.
Scroll to Advanced Settings and complete the fields:
A delivery cut-off defines the period of time prior to a delivery day that an order must be placed. If this time has passed the delivery day would not be available to the customer when ordering. Choose Not Set to not use delivery schedules. If a time is selected, an additional field, Delivery Delay will appear. You must also select Delivery Delay to define the processing time of the order.
When using delivery schedules you can set the processing days before delivery would occur. Times range from Same Day Delivery to +5 Operating Days.
Whether this rule is applies to All Customers or Specific Customers Only. If Specific Customers Only is selected, a Customer(s) field will show allowing you to select specific customers.
Select the customers you would like this rule to be applied to. This field will only show if Specific Customers Only is selected in the Available To field.
Whether or not to override the default warehouse location that orders for this shipping rule are mapped to. If set to "Default" it will use the setting defined in your Order Settings. If another location is defined the pick location and inventory will be allocation to the chosen location.
Click .
Click .
Click to apply your settings.
