Adding & Updating Products
Products within Supply'd can be used to buy, sell or produce. There is a large amount of information and functionality you can set to configure the products to be used for their various purposes.
Products in Supply'd use a "Simple Product" methodology, meaning for each size, colour or flavour of product you would create a new product.
There are 2 ways to import products to Supply'd.
Manually add products Supply'd.
Bulk import products to Supply'd from a CSV template (For instructions on how to do this, see the Bulk Importing of Products document).
This document will guide you through manually adding products to Supply'd, including:
Manually Adding Products
Manually adding products to Supply'd is easy, there is a number of options so it can be good to understand what they all are and their purpose.
Add Product
To add a product select Products from the main menu. Click the Add + button in the top right corner. The Add Product form will appear.
Complete the fields as follows:
Brand [required]
The brand of this product. If there is no brand name you can put your business name instead. Brand is required when selling on Supply'd. Clicking on the field will up a list to select from or you can type your own.
In the example of Sungold Full Cream Milk 2lt, the brand would be "Sungold". When typing in this field it will be suggestive of potential brands we already have in Supply'd, if the brand you're typing isn't in the list you would simply type it in the field without selecting an auto-select option.
Name [required]
The name of the product. As the brand and size can be entered in alternative field you would enter it without the extra details. For example, if you have a Sungold Full Cream Milk 2lt you would simply put the name as "Full Cream Milk".
Category [required]
Defines the category on your supplier profile that you would like this product to sit under. Supply'd is flexible with categories to allow you to define your own so you can group your products in any way you choose. Clicking on or typing in the field will up a list to select from. For example, with our product Sungold Full Cream Milk 2lt, if you are a milk distributor you may opt to have a "Full Cream Milk" category, or if you sell lots of other products not just milk you may opt to have the category as simply "Milk".
Size
The weight/size of a single unit. Leave blank to ignore. For example with our product Sungold Full Cream Milk 2lt we would define the size as "2" and select "Litres" on the drop down. This will be displayed elegantly to the customer when purchasing.
Product Image
Allows you to upload a product image to Supply'd. We recommend a square image at least 640 x 640px with a transparent background as a PNG file. It will also allow JPG files to be uploaded if you you don't have transparent images available.
SKU [required] -
The SKU of the product. This should be a unique identifier for the product. The same SKU cannot be used on multiple products.
Unit Barcode
The barcode of a single unit this product. This should be the barcode of an individual item in the carton. This allows customer to scan an item to find it quickly in Supply'd for ordering our re-ordering.
Carton Barcode
The barcode on the carton of this product (if different to the unit barcode or parent carton barcode).
Description
Allows you to enter a detailed description of the product. This is useful to give customers extra information to assist them with making their purchasing decisions. For example you may include any allergen information and/or ingredients as well as descriptive details of the product.
Tags
Allows you to select a number of tags that suit the product. Tags are predefined by Supply'd and are used to match particular product types. For example, whether the product is vegan, vegetarian, nut free, gluten free etc. Customers can use tags to find, for example, all vegan products that match a given search query. Clicking on the field will bring up a list of possible tags.
Carton Size (cm)
The width, height and depth of the carton in centimetres when shipped.
Carton Weight (kg)
The weight of the carton in kilograms when shipped. For our example product Sungold Full Cream Milk 2lt, each bottle weighs 2kg and comes in a crate of 9 so the total weight would be entered as "18". This is used for third party applications such as Shippit in order to provide live quoting on products.
Custom Fields
Define the any custom field data for this product.
Custom fields are extra fields you can create for yourself and may vary from those in our example above. See the Product Settings document on how to add these.
Product Type
Define the type of product this is. For example, if it is a standard product, bundled or recipe.
Product Type* [required]
The type of product this is.
Standard: The most common product type. It is a single product with no advanced traits.
Bundled: A bundle of multiple products within one parent product. An additional section, Bundled Items, will show when this is selected.
Recipe: A product that is made up of a number ingredients produced at the time of sale, eg. a burger at a restaurant. An additional section, Recipe Items, will show when this is selected.
Production: A product that can be used within the production module to be manufactured. When Production is selected additional sections will show. For a full description of how to add a Production product see the Creating a Production Product document.
Shipping Carton: A shipping carton that can be used at the packing stage.
Gift Note/Card: A gift note/card that can be configured to automatically generated and printed. An additional section, Gift Note/Card Settings, will show when this is selected.
Gift Note/Card Settings
Defines the configuration for this gift note/card.
Gift Note Template
The size of the gift note to generate. Select the relevant size from the drop-down menu.
Font
The font to use on the gift note/card. Select from the drop-down menu.
Font Size (mm)
The size of the font to use on the gift note/card.
Food Product Details
Relevant details for food products such as ingredients, nutrition, storage type and more.
Country of Manufacture
The country the product was made in. Select from the drop-down menu.
Ingredients
Any ingredients contained in this product. Leave blank if not applicable.
Allergens - Contains
Allergens that are present in this product. Enter the allergens only, separated by a comma. (eg. "dairy, nuts".) Don't include leading statements such as "Contains". Leave blank if not applicable.
Allergens - May Contain
Allergens that may be present in this product. Enter the allergens only, separated by a comma. Don't include leading statements such as "May contain". Leave blank if not applicable.
Nutrition Information
Click the Edit button to enter the nutritional information for this product, if applicable.
Serving Per Package - The number of servings per package.
Serving Size - The suggested serving size.
Per 100g - Enter the nutritional details in these fields. The Per Serve values will be automatically calculated.
Click DONE to save.
The information will now show under Nutrition Information.
To remove this information, click Edit, click on the 3 dots on the top right of the Edit Nutrition form and select Remove Nutrition. You will be asked to confirm.
Storage Type
Select the type of storage required from the drop-down selection. (eg. ambient, refrigerated etc.)
Shelf Life
Suitable for food products, this field allows you to provide guidance on the shelf life of a product. Enter the number then select Days, Months or Years from the drop-down, whichever is applicable.
Usable Size
The weight/size of a single unit for use in recipes and production. This can be used to specify drained weights or other weights/volumes that vary from the products size. Leave blank to use the product size. Enter the number then select the applicable measurement from the drop-down menu.
Bundled Items
The items and quantities of products to make this recipe. This section will only show if Bundled is selected as the Product Type.
To add items to a bundle, click Edit Items. You will be prompted to save your product before adding/editing any items. Click Save & Edit.
The Edit Bundle Items page will open.
In our example we are creating a 3-Pack bundle of chocolate unicorns - a white, a pink and a blue.
Clicking on, or typing in, the field that says Type Product Name will bring up a list of your products. Here we are adding the white unicorn.
Select the first item used in this bundle. In our example it is a White Chocolate Unicorn. Click Add.
A simple form will show.
The top field will costing for this bundle. As each item is added this figures will increase to show the total costing.
Quantity
How many units/cartons of this item will be sold per sale of the bundle. In our case this is one.
Item cost
The cost of this item.
Repeat the above steps for all items used, clicking Add after selecting each one.
The items selected will appear on the Edit Product page with amounts used and total costing.
3 Dot Menu - Clicking on the 3 dots in the top right of the Edit Bundle Items page will bring up a menu.
Copy Items From - Selecting this will bring up the Copy Bundle Items form. This is useful if your bundle has the same, or very similar items, as an existing bundle.
Copy From Product* [required]
Recipe Items
The items and quantities of products to make this recipe.
To add ingredients to this recipe, click Edit Items. You will be prompted to save your product before adding/editing any items. Click Save & Edit. The Edit Recipe Items page will open.
Clicking on, or typing in, the field that says "Type Product Name" will bring up a list of your products and ingredients.
Select the first item used in this product. Click Add.
A form will show.
The top fields will show the recipe size and costing details for the entire recipe and per item produced. As each item is added these figures will increase to show the total sizes and costings.
Quantity
How much of this item is used in this stage. For example, you use 100g of a 1kg packet of caster sugar in this stage. The Quantity would be 0.1.
Measurement
How much of this item is used in this stage. For example, you use 100g of caster sugar in this stage.
You can enter the amount here and the Quantity will automatically calculate for you.
Ingredient Cost
The cost of this ingredient used in this product. This is calculated from data added when setting up this item. This field cannot be edited.
Cost Per g
The cost of this ingredient per gram. This field cannot be edited.
Repeat the above steps for all items used, clicking Add after selecting each one.
The items selected will appear on the Edit Product page with amounts used and total costings.
3 Dot Menu - Clicking on the 3 dots in the top right of the "Edit Bundle Items" page will bring up a menu.
Copy Items From - Selecting this will bring up the Copy Recipe Items form. This is useful if your recipe has the same, or very similar, ingredients as an existing item.
Copy From Product* [required]
Buy Product
Toggle on if you buy this product from a supplier.
Clicking on, or typing in, the field that says "Type Supplier Name" will bring up a list of your suppliers. Click Add. A form will show.
Purchase By* [required]
Whether you buy this item by the unit or as a carton. Select either Unit or Carton from the drop-down menu.
Purchase Carton Quantity* [required]
How many units in a carton when purchasing. This field will only show when "Carton" is selected in the Purchase By field.
Buy Price (ex Tax)* [required]
The wholesale price for a unit or carton, excluding GST, depending on your choice in the Purchase By field.
Buy Tax* [required]
Whether or not GST applies to this product when purchasing. Select either GST or GST Free from the drop-down menu.
Supplier's SKU
The SKU or unique identifier for this product to be used when sending orders to the supplier. Leave blank to use the overall product
Supplier's Barcode
The suppler's barcode for this product used for receiving stock with this barcode. Leave blank to use the overall product barcode.
Supplier's Brand
The brand of the product being bought. Leave blank if the same brand as the product. This is useful if you have the same product where you buy different brands from different suppliers.
Supplier's Size
The weight/size of a single unit. Leave blank to ignore if the same size as the product.
If this product is purchased from more than one supplier, additional suppliers can be added by repeating the steps above.
Sell Product
Toggle on if you sell this product.
Price (inc tax)* [required]
The default sale price for a carton/unit of this product. This is used in place of each sales channels price if they are left blank.
Sale Price (inc tax)
If this product is on sale, enter the sale price here. Leave blank for no sale price.
Tax* [required]
Select whether or not GST is applicable to this product when selling. Select GST or GST Free from the drop-down menu.
Pack In Carton
Whether or not this item should be packed in a shipping carton when shipped. Select Yes or No from the drop-down menu. If Yes, the item would be packed in an aggregated shipping carton during packing. If No, the item would ship as is with no additional cartons.
Sell on Supply'd?
Toggle on if you want to sell this product on Supply'd.
Supply'd Price (ex tax) -
The price for a carton/unit on supply'd, excluding GST.
Supply'd Sale Price (ex tax)
If this product is on sale on Supply'd, enter the sale price here, excluding GST. Leave blank if the product is not on sale.
Tax* [required]
Select whether or not GST applies to this product when selling on Supply'd.
Pack In Carton
Whether or not this item should be packed in a shipping carton when sold on Supply'd.
Default: The would be packed as per the setting set under "Sell Product" for this product.
Yes: The item would be packed in an aggregated shipping carton during packing.
No: The item would ship as is with not additional cartons.
Unit RRP (inc tax)
The recommended retail price for a stockist to sell a unit of this product at, inclusive of GST. For example, Sungold Full Cream Milk 2lt retails for $3.50 per bottle so we would simply enter the value as "$3.50". This is used to give guidance to the customer on what to charge for the product, as well as allowing margin calculations for the customer.
Sold on Supply'd As* [required]
Whether you store/sell this product by the unit or as a carton on Supply'd. Select Unit or Carton from the drop-down.
Carton QTY* [required]
How many units in a carton when selling on Supply'd. This field is only visible when Carton is selected in Sold On Supply'd As.
Visibility* [required]
Whether or not the product is available in the marketplace.
In Marketplace
The product will be visible to customers in the marketplace that match a business type in the "Sell To Categories" list.
Out of Stock
The product is visible in the marketplace, but marked as out of stock and cannot be ordered.
Not Visible
The product will not be visible to customers in the marketplace. It can only be used when manually creating a sales order.
Specific Customers
The product will only be visible to the specified customers in the Assign To Customer list.
Assign to Customer
Specify any customers who can see and buy this product. Only customers that you select can order this product. The customer must have already be your customer or have been invited to Supply'd. To find out more about adding a customer, see the Adding Customers & Customer Groups document. This field is only visible when Specific Customers is selected in Visibility field.
Requires Liquor Licence
Select Yes or No from the drop-down menu. If Yes the customer will be required to provide their liquor licence.
Restrict By Shipping Zones
If this product is only available in certain shipping zones, you can select the available zones here. Leave blank for availability in all zones. Clicking on, or typing in, the field will bring up a list of your Shipping Zones.
Sell on Shopify - Shopify Store?
Toggle on if you would like to sync this product to your Shopify online store. Additional fields will show when this is toggled on.
Shopify Store Price (inc Tax)
If you would like to set a different for your Shopify Store to the product price you can override it here. This price will sync to the Shopify Store only. Leave blank if the Shopify price is the same as the product price from above.
Shopify Store Sale Price (inc tax)
If your product is on sale, you can enter the Shopify Store sale price here. This price will sync to the Shopify Store only. Leave blank if the product is not on sale or Shopify sale price is the same as the sale price from above.
Shopify Store Tax
If you would like to set a different tax for your Shopify Store to the product tax you can override it here. This tax will sync with Shopify Store only.
Pack In Carton
Whether or not this item should be packed in a shipping carton when sold on Shopify Store. Select from the drop-down.
Default: The item would be packed as per the setting set under "Sell Product" for this product.
Yes: The item would be packed in an aggregated shipping carton during packing.
No: The item would ship as is with no additional cartons.
Collections
The Collections you would like to feature this product under in your Shopify Store.
Sales Channels
The sales channels you would like this product assigned to in Shopify Store. Leave blank to use the default setting from your Shopify Store integration settings.
Track Inventory
Whether or not to track inventory on this item in Shopify Store. Select Yes or No from the drop-down menu.
Stock Buffer
Set a buffer for this products inventory sent to Shopify. A buffer will reduce the quantity of each products inventory by the buffer amount to help prevent overselling. Leave blank to use the default set in your integration settings.
Sell on Square - Square?
Toggle on if you would like to sync this product to Square.
Square Price (inc Tax)
If you would like to set a different for Square to the product price you can override it here. This price will sync to Square only. Leave blank if the Square price is the same as the product price from above.
Square Sale Price (inc tax)
If your product is on sale, you can enter the Square sale price here. This price will sync to Square only. Leave blank if the product is not on sale or if the Square price is the same as the sale price from above.
Square Tax
If you would like to set a different tax for Square to the product tax you can override it here. This tax will sync with Square only. Select Same As Product to use the default setting for the product, GST or GST Free from the drop-down.
Pack In Carton
Whether or not this item should be packed in a shipping carton when sold on Square. Select from the drop-down menu.
Default: The item would be packed as per the setting set under "Sell Product" for this product.
Yes: The item would be packed in an aggregated shipping carton during packing.
No: The item would ship as is with no additional cartons.
Square Product Name
If you would like to override the default product name synced to Square, you can enter a new name here. Leave blank to sync to the default configured name.
Sales Unit
How is this item sold. Default is by item, however, if the item is sold by weight or length you can set the appropriate option here. Select from the drop-down.
Track Inventory
Whether or not to you would like to track inventory on this item in Square.Select Yes or No from the drop-down menu.
Advanced
Advanced Settings for this product.
Version Of
The product ID of the product that this item is a version of. This is used to tie a product you buy from a supplier on Supply'd with the same product you have in your products. Providing this allows this product to be matched when receiving the related item.
Enable Picking
Whether or not this item should appear in pick lists. If "No" the item will only show at the packing stage.
Collate Picking
Whether or not to collate this item in picking when multiple are ordered. This is useful for instances where additional meta data may be present for imported orders.
Notes
Add any desired notes about this product, for internal reference only.
Save
Save Product is also an option on the top of the form when clicking the three dots on the top right corner.
Editing Products
If you would like to edit a product, simply select Products from the main menu. Click on the product you want to edit. Click on the three dots on the top right corner and select Edit Product. Change any fields as required following the steps above.
Removing Products
If you would like to remove a product, simply select Products from the main menu. Click on the product you want to remove. Click on the three dots on the top right corner and select Remove Product.
You will be asked to confirm.
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