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Starshipit

Integrating Starshipit with Supply’d automates shipping processes, enabling faster label generation, real-time tracking, and streamlined order fulfilment directly from your warehouse operations.

Integrating Starshipit with Supply’d allows you to automate and simplify your shipping process by connecting your orders, fulfilment, and delivery information in one place. This integration ensures accurate shipping labels, real-time tracking updates, and faster order processing - helping you save time, reduce errors, and deliver a smoother experience for your customers.

This document will guide you through:


Connecting to Starshipit

1

Go to Settings

Click on your company name in the top right and select Settings.


2

Select Integrations

Scroll down and select Integrations from the Settings menu.


3

Click Add+

Click on Add + in the top right.

The Add Integration page will show.


4

Click Starshipit

Click on the Starshipit logo (as circled above).

The Starshipit Settings form will open.

The list of additional integrations will vary based on the third-party platforms you’ve connected to Supply’d.

If the Starshipit Settings page doesn't appear:

  1. Click on your name in the top right corner, and select Settings.

  2. Scroll down and select Integrations.

  3. Select Starshipit from the Integrations list.

You can also follow these steps if you need to make changes to the settings at a later date.

Complete the sections as follows:


5

Starshipit Settings

Integration Name* [required field]

The desired name for this integration.

Webhook URL

It is strongly recommended that you add this webhook URL to your Starshipit account. You can do so under Settings > Tracking & Notifications > Notification endpoint. This will ensure prompt updates of tracking changes into Supply'd.

API Key* [required]

Enter your Starshipit API key. This can be found in your Starshipit account under Settings > API.

Subscription Key

Enter your Starshipit Subscription key. This can be found in your Starshipit account under Settings > API.


6

Sync to Supply'd Orders?

Toggle on to to sync Supply'd orders to Starshipit.

Sync Historical Supply'd Orders

Whether or not to send historical Supply'd orders to Starshipit. Select Yes or No from the drop-down menu. Select "No" if you would only like to send future orders to Starshipit.

To define which Supply'd orders should be sent to Starshipit, update your Shipping Rules accordingly. Supply'd orders will only sync for the defined shipping rules. Please save your Starshipit settings before configuring/updating your shipping rules.


7

Sync [Channel]

Toggle on to sync [Channel] - [Integration] orders to Starshipit.

We are using Shopify here as the example.

Sync Historical [Channel] Orders

Whether or not to send historical [Channel] orders to Starshipit. Select No if you would only like to send future orders to Starshipit.

Sync [Channel] Orders Using

How to map [Channel] orders to Starshipit. Either using shipping rules or send all orders from this sales channel.


8

Sync Other Platforms

For other platforms, such as, WooCommerce, Square etc. that you would like to sync, toggle on and complete the fields as explained above.


9

Click Save

Click to add the Starshipit integration.


Editing the Starshipit Integration

If you like to edit the Starshipit integration:

1

Click on your company name in the top right corner and select Settings from the menu.

2

Scroll down and select Integrations.

3

Select Starshipit from the Integrations list. The Starshipit Settings page will open.

4

Update any details required following the guidelines above for Connecting to Starshipit.

5

Click to update the settings.


Disconnecting from Starshipit

If you like to disconnect from Starshipit:

1

Click on your company name in the top right corner and select Settings from the menu.

2

Scroll down and select Integrations.

3

Select Starshipit from the Integrations list.

4

Click on the 3 dots in the top right corner and select Remove Integration.

You will be asked to confirm.

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