Locations
Locations in Supply’d manage stores, warehouses, and delivery points, with multiple warehouses per location for inventory storage.
When joining Supply'd you will have entered an address in the sign-up process. This address will automatically be set as your first location within Supply'd. If you have multiple locations, or would like to edit an existing location, you can follow the instructions below.
This document will guide you through:
Additional Options for Locations (including editing a location)
Locations Page
Clicking on your company name in the top right, then selecting Settings will open the Settings page.
Scroll down and select locations Locations.
The Locations page will open, listing any locations you have entered under the Locations tab.
Selecting a location will bring up all the details for that location under the About tab. The Warehouses tab lists warehouses located within the location. These warehouses allow you to separate inventory within a single shipping location.
The Departments tab displays all business units in a location and controls what users can access. A Department is an optional way to organise and group operations, teams, or functional areas within that location, helping manage internal processes more efficiently. See Departments below for more details.
Locations vs Warehouses
Locations and Warehouses serve different purposes in Supply’d, though they both help organise your operations.
Locations:
Represent your main business sites (eg. retail stores, production kitchens, offices).
Are more permanent and used for core operations.
You can send purchase orders directly to locations.
Can be linked to departments, users, products, and workflows.
Can include one or more warehouses.
Warehouses:
Represent storage spaces within a location.
Can be temporary or flexible, like a pop-up or overflow storage.
You can’t send purchase orders directly to a warehouse, only to a location.
Mainly used for inventory tracking and stock transfers.
In short:
Locations = permanent operational hubs
Warehouses = storage areas tied to those locations
Adding a Location
To add a new location click Add+ in the top right corner of the Locations page.
The Add Location form will open.
To open or close the sections on this form click the little arrows to the right of the titles (as circled in red above).
Complete the fields as per the guidelines below:
Location Details
Location Name* [required]
Defines the name of the location for internal reference. Often this would be the suburb that the store is located in.
Location Type
Whether or not this address is used for billing and/or shipping. If you select "Shipping" only the first billing location in your location list will be used as the billing address. Select from the drop-down menu.
Address* [required]
The street address of the location. This address should include any shop, unit, level and/or building numbers.
Suburb* [required]
The suburb of the location.
State/Province* [required]
The state of the location.
Postcode* [required]
The postcode for the location.
Country* [required]
The country of the location.
Operating Hours
The operating hours for this location when a delivery can be made. This is used to let your suppliers know when deliveries can be made to your premises. If not added it will default to 9am-5pm Mon-Fri.
Location Settings
The settings for this location.
Swatch Colour
A colour to be used as a reference swatch when receiving and transferring orders.
Manage Stock
Whether or not to manage stock at this location. Select Yes or No from the drop-down menu.
Enable Refill
Whether or not locations can refill stock from this location's main warehouse. This will allow stores to place transfer orders for stock at this warehouse. Select Yes or No from the drop-down menu.
Refill Locations
When Yes is selected in the Enable Refills field, an additional field, Refill Locations* [required field], will appear.
Support Contact
An optional contact for purchase orders sent from this location. Leave blank to use account default.
Support Email
An optional reply-to email address for purchase orders sent from this location. Leave blank to use account default.
Advanced
Advanced settings for this location. Gives the Longitude, Latitude and a map of the location. If the map is available and the pin on the map is in the wrong location, you can move the pin to the correct location.
Click the 
button to add the location.
Additional Options for Locations
Selecting a location then clicking on the 3 dots in the top right corner will bring up a menu.
Edit Location
Opens the Edit Location form. Edit any details required, as per the guidelines for Adding a Location .
Advanced
Preload Batches This action will assign a batch using the average purchase price for each product. This is useful when you've just created a new location and need to assign product batches to your products there. By preloading batches, you ensure that when you perform your first stocktake at that location, you don’t have to manually assign batches and quantities for each product. Instead, you only need to verify the quantities during the stocktake, making the process faster and more efficient.
This action may take some time to complete.
Reset Inventory This action will permanently remove all inventory stored within this warehouse.
This action cannot be undone.
Remove Location
Will remove the location. You will be asked to confirm.
WARNING: This will also remove any related warehouses and inventory associated with this location.
Adding a Warehouse
If you have a warehouse attached to a Location, or would like to edit an existing warehouse, you can follow the instructions below. This is optional since a warehouse isn’t always needed and the location itself can act as the main warehouse.
To add a new warehouse, select the location from the Locations list. Under the Warehouse tab, click Add+ in the top right-hand corner.
The Add Warehouse form will open.
Complete the fields as follows:
Warehouse Name* [required]
A name to reference the warehouse, e.g. Warehouse 1.
Swatch Colour
A colour to be used as a reference swatch when receiving and transferring orders.
Enable Refill
Whether or not locations can refill stock from this warehouse. This will allow stores to place transfer orders for stock at this warehouse. Select Yes or No from the drop-down menu.
Refill Locations* [required]
Select the location(s) that can be refilled from this warehouse from the drop-down menu.
Click the button to add the warehouse.
Additional Options for Warehouses
Editing a Warehouse
Selecting a location, then a warehouse under the Warehouses tab, the Edit Warehouse form will appear. Edit any details required, as per the guidelines for adding a warehouse.
Click the button to apply the changes.
Clicking on the 3 dots in the top right corner of the Edit Warehouse form will open a menu.
Preload Batches
This action will assign a batch using the average purchase price for each product.
This is useful when you've just created a new location and need to assign product batches to your products there. By preloading batches, you ensure that when you perform your first stocktake at that location, you don’t have to manually assign batches and quantities for each product. Instead, you only need to verify the quantities during the stocktake, making the process faster and more efficient.
This action may take some time to complete.
Reset Inventory
This action will permanently remove all inventory stored within this warehouse.
This cannot be undone.
Remove Warehouse
Will remove the warehouse. You will be asked to confirm.
This will also remove any inventory associated with this warehouse.
Departments
A Department within a Location is an optional way to organise and group operations, teams, or areas within that location. It helps you manage internal processes more efficiently by allowing you to:
Create internal departments and assign users to them.
Restrict product visibility and ordering to specific departments.
Limit production runs to only the stages a department needs to see.
Send POs independently from each department - with replies going to the right internal contact.
For example, if you have a warehouse within a location, you might create departments for different zones or functions within that warehouse. This adds a layer of structure without needing to create entirely separate locations.
You can assign one or more departments to different areas, such as:
Users – So team members only see and work with what’s relevant to their department. (See Departments in the Users document.)
Products – To separate items by department. (See Departments in the Adding & Updating Products document)
Production Stages – To track which department is responsible for each step in the process. (See Department in the Creating a Production Product document.)
Adding a Department
To add a Department, with the Departments tab open, click on either 
button (only visible when no departments have been added yet) or Add + in the top right corner.
The Add Department form will open.
Department Details
Details relating to this department.
Department Name* [required]
A name for reference this department, eg. Warehouse, Deli, Front of House etc.
Order Contacts
Override the contact information that Supply'd uses in specific scenarios based on the department assigned to an order.
Purchase Order Reply Email
Enter or select the email address where purchase order replies for this department should be sent.
Click 
to add this department.
Repeat these steps for any additional departments you wish to add.
You can reorder the Departments list by clicking and dragging the three lines next to each name.
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