Locations
Locations in Supply’d manage stores, warehouses, and delivery points, with multiple warehouses per location for inventory storage.
Locations represent the physical sites where your business operates. Setting up locations in Supply’d helps you manage inventory, track stock movements, and organise purchase orders more efficiently.
By defining locations, you can:
Keep inventory separate for each site.
Assign products, suppliers, and warehouses to specific locations.
Optimise deliveries and stock refills.
Control user access to specific locations.
Locations provide the foundation for structured inventory management and streamlined operations across your business.
When joining Supply'd you will have entered an address in the sign-up process. This address will automatically be set as your first location within Supply'd. If you have multiple locations, or would like to edit an existing location, you can follow the instructions below.
This document will guide you through:
Additional Options for Locations (including editing a location)
The Locations Page
Clicking on your company name in the top right, then selecting Settings will open the Settings page.
Scroll down and select Locations from the Settings menu.
The Locations page will open.
You will see 2 tabs on the page:
Locations Tab
The Locations tab lists any locations you have entered.
Selecting a location will bring up all the details for that location under the About tab.
The Warehouses tab lists warehouses located within the location. These warehouses allow you to separate inventory within a single shipping location.
Locations vs Warehouses
Locations and Warehouses serve different purposes in Supply’d, though they both help organise your operations.
Locations:
Represent your main business sites (eg. retail stores, production kitchens, offices).
Are more permanent and used for core operations.
You can send purchase orders and other deliveries directly to locations.
Can be linked to departments, users, products, and workflows.
Can include one or more warehouses.
You can restrict users to locations.
Warehouses:
Represent storage spaces within a location.
Can be temporary or flexible, like a pop-up or overflow storage.
You can’t send purchase orders directly to a warehouse, only to a location.
Mainly used for inventory tracking and stock transfers.
You can restrict users to specific locations, but not to individual warehouses.
In short:
Locations = permanent operational hubs
Warehouses = storage areas tied to those locations
Departments Tab
The Departments tab on the Locations page displays all business units in a location and controls what users can access. A Department is an optional way to organise and group operations, teams, or functional areas within that location, helping manage internal processes more efficiently.
👉 See Departments below for more details.
Adding a Location
Go to the Locations Page
Go to the Locations page as described above in The Locations Page, ie.
Click on your company name in the top right, then select Settings.
Scroll down and select Locations from the Settings menu.
Location Details
Location Name* [required field]
Enter a name for the location for internal reference. Often this would be the suburb that the store is located in.
Location Type
Select whether or not this address is used for billing and/or shipping. If you select "Shipping" only, the first billing location in your location list will be used as the billing address.
Address* [required field]
Enter the street address of the location. This address should include any shop, unit, level and/or building numbers.
Suburb* [required field]
Enter the suburb of the location.
State/Province* [required field]
Enter the state of the location.
Postcode* [required field]
Enter the postcode for the location.
Country* [required field]
Enter the country of the location.
Location Settings
The settings for this location.
Swatch Colour
A colour to be used as a reference swatch when receiving and transferring orders.
Manage Stock
Select whether or not to manage stock at this location.
Enable Refill
Select whether or not locations can refill stock from this location's main warehouse. This will allow stores to place transfer orders for stock at this warehouse.
When Yes is selected in the Enable Refills field, an additional field - Refill Locations* - will appear.
Refill Locations* [required field]
Select the locations that are allowed to refill from this location’s main warehouse.
Support Contact
Enter an optional contact for purchase orders sent from this location.
Leave blank to use account default.
Support Email
Enter an optional reply-to email address for purchase orders sent from this location.
Leave blank to use account default.
Additional Options for Locations
Select a location, then click the three dots in the top right to open a menu with addition options.
Edit Location
Opens the Edit Location form.
Edit any details required, as per the guidelines for Adding a Location .
Advanced
Preload Batches This action will assign a batch using the average purchase price for each product. This is useful when you've just created a new location and need to assign product batches to your products there. By preloading batches, you ensure that when you perform your first stocktake at that location, you don’t have to manually assign batches and quantities for each product. Instead, you only need to verify the quantities during the stocktake, making the process faster and more efficient.
You will be asked to confirm.
This action may take some time to complete.
Reset Inventory This action will permanently remove all inventory stored within this warehouse.
This action cannot be undone.
Remove Location
Will remove the location. You will be asked to confirm.
WARNING: This will also remove any related warehouses and inventory associated with this location.
Adding a Warehouse
If you have a warehouse linked to a Location, or if you would like to edit an existing warehouse, you can follow the steps below. This is optional, as a warehouse isn’t always required - the location itself can serve as the main warehouse.
Go to the Locations Page
Go to the Locations page as described above in The Locations Page.
Click on your company name in the top right, then select Settings.
Scroll down and select Locations from the Settings menu.
Complete the Form
Complete the fields as follows:
Warehouse Name* [required field]
Enter a name to reference the warehouse, eg. Warehouse 1.
Swatch Colour
Select a colour to be used as a reference swatch when receiving and transferring orders.
Enable Refill
Select whether or not locations can refill stock from this warehouse. This will allow stores to place transfer orders for stock at this warehouse.
Refill Locations* [required field]
Select the location(s) that can be refilled from this warehouse.
Additional Options for Warehouses
Editing & Removing a Warehouse
To edit a warehouse:
Click on your company name in the top right, then select Settings.
Scroll down and select Locations from the Settings menu.
Select the location you would like to edit. The Edit Warehouse form will open.
Edit any details required, as per the guidelines for Adding a Warehouse above.
Click 
to apply the changes.
👉 To remove a warehouse, see Additional Options when Editing a Warehouse below.
Additional Options when Editing a Warehouse
Clicking on the 3 dots in the top right of the Edit Warehouse form will open a menu.
Preload Batches
This action will assign a batch using the average purchase price for each product.
This is useful when you've just created a new location and need to assign product batches to your products there. By preloading batches, you ensure that when you perform your first stocktake at that location, you don’t have to manually assign batches and quantities for each product. Instead, you only need to verify the quantities during the stocktake, making the process faster and more efficient.
This action may take some time to complete.
Reset Inventory
This action will permanently remove all inventory stored within this warehouse.
This cannot be undone.
Remove Warehouse
This will remove the warehouse. You will be asked to confirm.
This will also remove any inventory associated with this warehouse.
Departments
A Department within a Location is an optional way to organise and group operations, teams, or areas within that location. It helps you manage internal processes more efficiently by allowing you to:
Create internal departments and assign users to them.
Restrict product visibility and ordering to specific departments.
Limit production runs to only the stages a department needs to see.
Send POs independently from each department - with replies going to the right internal contact.
For example, if you have a warehouse within a location, you might create departments for different zones or functions within that warehouse. This adds a layer of structure without needing to create entirely separate locations.
You can assign one or more departments to different areas, such as:
Products – To separate items by department. 👉 See Adding & Updating Products in the Adding & Updating Products document.
Production Stages – To track which department is responsible for each step in the process. 👉 See Creating a Production Product in the Creating a Production Product document.
You can reorder the Departments list by clicking and dragging the three lines next to each name.
Adding a Department
Go to the Locations Page
Go to the Locations page as described above in The Locations Page.
Click on your company name in the top right, then select Settings.
Scroll down and select Locations from the Settings menu.
Xero Settings
This section, along with its fields, will only appear if you have these third-party programs integrated with your Supply’d account.
👉 See the Integrations documents for more information,
Select the appropriate accounts from the drop-down menus.
Editing a Department
To edit a department:
Click on your company name in the top right, then select Settings.
Scroll down and select Locations from the Settings menu.
Go to the Departments tab.
Select the department you would like to edit. The Edit Department form will open.
Update the fields as following the guidelines above in Adding a Department.
Click 
to apply the updates.
Removing a Department
Departments can be removed by selecting a department to open the Edit Department form, clicking the three dots in the top right, and choosing Remove Department.
To edit a department:
Click on your company name in the top right, then select Settings.
Scroll down and select Locations from the Settings menu.
Go to the Departments tab to view your list of departments.
Select the department you would like to remove. The Edit Department form will open.
Click on the 3 dots in the top right and select Remove.
You will be asked to confirm.
Click 
.
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