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Delivery Settings

The Supply'd delivery module provides powerful routing of all your deliveries across your fleet of vehicles, optimised for more efficient deliveries.

In Delivery Settings you can set proof of delivery methods and details for delivery optimisation. Under the Vehicles tab delivery vehicle details, capacities and running costs can be entered, as well as any required driver breaks.

To use the Delivery module, you will first need to enable it under your Plan. To do this, click on your name in the top right-hand corner and select Billing.

In the Billing settings, click on the Plan tab.

Toggle the Delivery Module on.

You are now ready to apply your Delivery Settings.


Managing Delivery Settings

To set or edit your Delivery Settings, click on your company name in the top right and select Settings.

Scroll and select Delivery Settings from the Settings menu.

The Delivery Settings page will open.

Click on the 3 dots in the top right-hand corner and select Edit Settings. The Delivery Settings form will open.

Complete the fields as per the guidelines below:


Delivery Settings

Default settings for deliveries.

Proof of Delivery Methods

The methods you would like to track for proof of delivery. Untick all options to not track POD. Options are:

  • Name

  • Signature

  • Photo

Preferred Directions App

The preferred maps app to use for directions. Select one of the following options from the drop-down menu:

  • Google Maps

  • Ways

  • Apple Maps

Show Guided Delivery To

Who can see the guided delivery steps. The guided delivery steps show on a delivery run and guide the user through the delivery steps (e.g. Get directions, Add POD etc). It can be shown only to the allocated driver, or you can make it visible to all users with delivery access. Select from the drop-down menu:

  • Allocated Driver

  • All Users

Delivery Window* [required]

The length of the delivery window in hours to be provided in automatic emails and SMS. The delivery will be skewed to allow more time for lateness and rounded to the nearest half an hour window. Minimum allowed time is one hour.


Optimisation Settings

Max Execution Time* [required]

The maximum time that the optimiser is allowed to run in minutes. The longer the optimiser is allowed to run, the better optimised the route will be. Maximum is 30 minutes.

Search Mode* [required]

The search mode to use when optimising the route.

  • Consume All Available Time: Find the best possible route for the delivery based on the set Max Execution Time.

  • Fastest: Stop the search after finding the first good solution.

Consider Road Traffic* [required]

Whether or not to consider usual traffic within the optimisation. Select Yes or No from the drop-down.


Delivery Defaults

Delivery Start Time

The start time for deliveries. Select from the drop-down.

Maximum Delivery Time (hours)

The maximum delivery time for each delivery run.

Location

The location this vehicle is used at. Select from the drop-down.

Vehicle(s)

Select one or more vehicles for this delivery run. Select from the drop-down.

The vehicle will first need to be set up under the Vehicle tab as per the instructions below before it will show in the drop-down selection.

Allocate Orders

How would you like to allocate orders to this delivery run. Select one of the following options from the drop-down.

  • Auto: Have orders automatically assigned based your chosen criteria.

  • Manually: Manually assign order to the delivery run after it has been created.

Order Selection

How would you like to allocate orders to this delivery run. Select one of the following options from the drop-down.

  • Picked Orders: Assign all orders that have been picked but not yet delivered.

  • Unfulfilled Orders: Assign all orders that have not yet fulfilled.

Include Shipping Zones

If filtering a selection of shipping zones, would you like to include or exclude them. Select one of the following options from the drop-down.

  • Include: Include the list of shipping zones related orders.

  • Exclude: Exclude the list of shipping zones related orders.

Shipping Zones

Include/exclude orders allocated to the attached shipping zones to the delivery run. Leave blank for all shipping zones. Select from the drop-down.

Include Shipping Rules

If filtering a selection of shipping rules, would you like to include or exclude them. Select one of the following options from the drop-down.

  • Include: Include the list of shipping rules related orders.

  • Exclude: Exclude the list of shipping rules related orders.

Shipping Rules

Include/exclude orders allocated to the attached shipping rules to the delivery run. Leave blank for all shipping rules. Select from the drop-down.

Order Limit

A limit to the amount of orders that will be automatically allocated to the delivery. Maximum of 2,000 orders.

Default Order Export Fields

The default fields you would like when exporting orders. Select all desired fields from the drop-down and they will appear here. To remove a selection, click on the cross beside the name of the field.


Save

Click to apply your settings.

Now that these settings are applied you can create and optimise your deliveries.


Vehicles Tab

Under this tab you will see a list of any delivery vehicles you have added. This is where you can manage your fleet of vehicles.

The list can be rearranged by clicking on the 3 lines on the right of the name and dragging it to your desired position.


Adding a Vehicle

To add a new vehicle, click Add + in the top right-hand corner (as circled above). The Add Delivery Vehicle form will open.

Complete the fields as per guidelines below:


Vehicle Details

Name* [required]

A name for this vehicle.

Location* [required]

The location this vehicle is used at. Select from the drop-down that will list all your company locations.

Registration Number

An optional registration, or licence plate, number for this vehicle.

Cargo Dimensions (m)

The internal cargo dimensions for this vehicle in metres. This is used to calculate the vehicle capacities.


Vehicle Settings

Capacity (m2)

The cargo capacity in metres squared. Enter the vehicles cargo dimensions in the vehicle details to automatically calculate this value.

Max Weight (kg)

The maximum weight of the cargo that vehicle can carry in kilograms.

Cost Per Hour

The cost per hour for this vehicle to apply for optimisation. The cost per hour vs kilometre will be used to find the most cost efficient route.

Cost Per Km

The cost per kilometre for this vehicle to apply for optimisation. The cost per hour vs kilometre will be used to find the most cost efficient route.

Travel Multiplier

A multiplier to be applied to this vehicles travel time. For example, entering "2" means the vehicle is slower and its travel time is twice that off a normal vehicle. Use "1" for a standard travel time.

Default Driver

The driver that normally drives this vehicle.

Route Restrictions

  • Avoid Tolls - Tick to avoid tollways.

  • Avoid Highways - Tick to avoid highways.

  • Avoid Ferries - Tick to avoid routes that use ferries.


Default Start Location

Start Location

The default starting location for this vehicle. Select from your list of Locations in the drop-down menu.


Default End Location

End Location

The default starting location for this vehicle. Select from your list of Locations in the drop-down menu.


Driver Break Settings

To add a Driver Break, click Add Break. A form will open.

Break Name

A name for this break, eg. Lunch Break, Rest Stop etc.

Break Length (mins)

The minimum length of time for this break in minutes.

Earliest Start Times

Select the earliest start time from the drop-down.

Latest Start Time

Select the latest start time from the drop-down.

Repeat these steps to add any additional breaks.


Save

Click to apply your settings.

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