Delivery Settings
The Supply'd delivery module provides powerful routing of all your deliveries across your fleet of vehicles, optimised for more efficient deliveries.
In Delivery Settings you can set proof of delivery methods and details for delivery optimisation. Under the Vehicles tab delivery vehicle details, capacities and running costs can be entered, as well as any required driver breaks.
This document will guide you through:
Enabling the Delivery Module
To use the Delivery module, you will first need to enable it under your Plan. To do this, click on your name in the top right-hand corner and select Billing.
In the Billing settings, click on the Plan tab.
Toggle the Delivery Module on.
You are now ready to apply your Delivery Settings.
Managing Delivery Settings
Delivery Settings
Default settings for deliveries.
Proof of Delivery Methods
The methods you would like to track for proof of delivery. Untick all options to not track POD (Proof of Delivery). Options are:
Name
Signature
Photo
Preferred Directions App
Select the preferred maps app to use for directions.
Google Maps
Waze
Apple Maps
Show Guided Delivery To
Select who can see the guided delivery steps. The guided delivery steps show on a delivery run and guide the user through the delivery steps (eg. Get directions, Add POD etc). It can be shown only to the allocated driver, or you can make it visible to all users with delivery access.
Allocated Driver
All Users
Delivery Window* [required field]
Enter the length of the delivery window in hours to be provided in automatic emails and SMS. The delivery will be skewed to allow more time for lateness and rounded to the nearest half an hour window. The minimum allowed time is one hour.
Optimisation Settings
Max Execution Time* [required field]
Enter the maximum time that the optimiser is allowed to run in minutes. The longer the optimiser is allowed to run, the better optimised the route will be. The maximum is 30 minutes.
Search Mode* [required field]
Select the search mode to use when optimising the route.
Consume All Available Time: Find the best possible route for the delivery based on the set Max Execution Time.
Fastest: Stop the search after finding the first good solution.
Use Avg Stoppage Times
Select whether or not to use average stoppage times for each location. This provides more accurate stoppage times for each delivery. It applies only to orders with a customer assigned and where historical delivery stoppage data is available; otherwise, it will fall back to the default stoppage time.
Default Stoppage Time (minutes)* [required field]
Enter the default time in minutes spent at each destination when delivering orders.
Consider Road Traffic* [required field]
Select whether or not to consider usual traffic within the optimisation.
Delivery Defaults
Delivery Start Day/Time
Select the start day (up to +7 days) and time for deliveries.
Maximum Delivery Time (hours)
Enter the maximum delivery time for each delivery run.
Location
Select the location this vehicle is used at.
Vehicle(s)
Select one or more vehicles for this delivery run.
Allocate Orders
Select how would you like to allocate orders to this delivery run.
Auto: Have orders automatically assigned based on your chosen criteria.
Manually: Manually assign order to the delivery run after it has been created.
Order Selection
Select how would you like to allocate orders to this delivery run.
Picked Orders: Assign all orders that have been picked but not yet delivered.
Unfulfilled Orders: Assign all orders that have not yet fulfilled.
Include Shipping Zones
If filtering a selection of shipping zones, select whether you would like to include or exclude them.
Include: Include the list of shipping zones related orders.
Exclude: Exclude the list of shipping zones related orders.
For more information on shipping zones and rules and how to create them, see Shipping Settings.
Shipping Zones
Select the shipping zones to include or exclude orders allocated to those zones from the delivery run.
Leave this field blank to include all shipping zones.
Include Shipping Rules
If filtering a selection of shipping rules, select whether you would like to include or exclude them.
Include: Include the list of shipping rules related orders.
Exclude: Exclude the list of shipping rules related orders.
Shipping Rules
Select the shipping rules to include or exclude orders allocated to those zones from the delivery run.
Leave this field blank to include all shipping rules.
Order Limit
Enter a limit to the amount of orders that will be automatically allocated to the delivery. Maximum of 2,000 orders.
Default Order Export Fields
Select the default fields you would like when exporting orders. To remove a selection, click on the cross beside the name of the field.
The Vehicles Tab
Under this tab you will see a list of any delivery vehicles you have added. This is where you can manage your fleet of vehicles.
The list can be rearranged by clicking on the 3 lines on the right of the name and dragging it to the desired position.
Adding a Vehicle
Click Add+
To add a new vehicle, with the Vehicles tab open on the Delivery Settings page, click Add + in the top right.
The Add Delivery Vehicle form will open.
To open or close the sections on this form click the little arrows to the right of the titles (as circled in red above).
Complete the sections as per guidelines below:
Vehicle Details
Name* [required field]
Enter a name for this vehicle.
Location* [required field]
Select the location this vehicle is used at.
Registration Number
Enter an optional registration, or licence plate, number for this vehicle.
Cargo Dimensions (m)
Enter the internal cargo dimensions for this vehicle in metres. This is used to calculate the vehicle capacities.
Vehicle Settings
Capacity (m2)
The cargo capacity in metres squared. Enter the vehicles cargo dimensions in the Vehicle Details above to automatically calculate this value.
Max Weight (kg)
The maximum weight of the cargo that vehicle can carry in kilograms.
Cost Per Hour
The cost per hour for this vehicle to apply for optimisation. The cost per hour vs kilometre will be used to find the most cost efficient route.
Cost Per Km
The cost per kilometre for this vehicle to apply for optimisation. The cost per hour vs kilometre will be used to find the most cost efficient route.
Travel Multiplier
A multiplier to be applied to this vehicles travel time. For example, entering "2" means the vehicle is slower and its travel time is twice that off a normal vehicle. Use "1" for a standard travel time.
Default Driver
The driver that normally drives this vehicle.
Route Restrictions
Avoid Tolls: Tick to avoid tollways.
Avoid Highways: Tick to avoid highways.
Avoid Ferries: Tick to avoid routes that use ferries.
Default Start Location
Start Location
Select the default starting location for this vehicle. Choose from your list of Locations, or select Custom Address to enter a new one manually.
When Custom Address is selected, extra fields will appear for you to enter the address details.
Default End Location
End Location
Select the default end location for this vehicle. Choose from your list of Locations or select Custom Address to enter a new one manually. As above in the Start Location, additional fields will appear for you to enter the address details.
Driver Break Settings
Set breaks for delivery drivers. These breaks will automatically be added to delivery runs when routing.
To add a Driver Break, click 
. A form will open.
Break Name
A name for this break, eg. Lunch Break, Rest Stop etc.
Break Length (mins)
The minimum length of time for this break in minutes.
Earliest Start Times
Select the earliest start time from the drop-down menu.
Latest Start Time
Select the latest start time from the drop-down menu.
Repeat these steps to add any additional breaks.
Editing a Vehicle
To edit a vehicle's details:
Click on your company name in the top right and select Settings.
Scroll down and select Delivery Settings from the Settings menu.
Go to the Vehicles tab to see the list of delivery vehicles.
Click on the vehicle you would like to edit the details for. The Edit Delivery Vehicle form will open.
Change any details required following the guidelines above for Adding a Vehicle.
Click 
to apply your settings.
Removing a Vehicle
To remove a delivery vehicle:
Click on your company name in the top right and select Settings.
Scroll down and select Delivery Settings from the Settings menu.
Go to the Vehicles tab to see the list of delivery vehicles.
Click on the vehicle you would like to remove. The Edit Delivery Vehicle form will open.
Click on the 3 dots in to top right of the form and select Remove.
You will be asked to confirm.
Click 
.
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