For the complete documentation index, see llms.txt. This page is also available as Markdown.
Page cover

Users (Supply'd Lite)

Adding a user to Supply’d Lite allows team members to collaborate more efficiently by sharing access to orders, inventory, and supplier information in one centralised platform.

Adding a user to Supply’d Hub allows you to give a team member access to your account so they can help manage orders, inventory, and suppliers. You can control what each user can view and manage, helping your team collaborate while keeping sensitive information secure.

This document will guide you through:


Adding a User

1

Go to Users

Click on your name in the top right, then select Users from the menu.

Alternatively, select Settings, then choose Users from the Settings menu.

The Users page will open showing you as a user.


2

Click Add+

Click on Add+ in the top right.

The Add User form will open.

Complete the fields as follows:


3

User Details

First Name* [required field]

Enter the user's first name.

Last Name

Enter the user's last name/surname.

Email* [required field]

Add the user's email address.

Mobile

Enter the user's mobile phone number.

Role

Add the user's role within the business.

Timezone

Select the timezone the user is in.


4

Notifications

Tick the boxes for the notifications you would like this user to receive.

  • SO Confirmation Emails: Receive confirmation when a Sales Order is created or received.

  • PO Notification Emails: Receive notifications about Purchase Orders.

  • Invoice Emails: Receive customer invoices by email.

  • Recall SMS: Receive product recall notifications by SMS.

  • Quality Control Emails: Receive notifications when a product is flagged as defective during Purchase Order Receiving.

  • SO Notification Emails: Receive notifications about Sales Order updates.

  • Delivery Emails: Receive delivery updates and notifications by email.

  • Billing Emails: Receive billing and payment-related notifications.

  • Customer Connection Emails: Receive notifications when a customer requests to connect.

  • Product Offer Emails: Receive supplier product offers and promotions.

  • PO Confirmation Emails: Receive confirmation when a Purchase Order is confirmed or updated.

  • Delivery SMS: Receive delivery updates by SMS.

  • Recall Emails: Receive product recall notifications by email.

  • Supplier Connection Emails: Receive notifications when a supplier requests to connect.


5

Access

Select the Supply'd Lite areas this user can access.


6

User Restrictions

Set-up restrictions on this user to locations or set orders to require approval.

Disable Editing

Prevents the user from editing Supplier or Training information in Supply’d.

Access Locations

Controls which locations the user can access and manage.

Purchase Orders Require Approval

Requires the user’s Purchase Orders to be approved before they can be processed.


7

Contact Visibility

Choose if this user should appear as a contact for connected suppliers.


8

Click Save

Click to add the user.

The user will appear on the Users list.


Editing a User

If you need to edit a user:

1

Click on your name in the top right corner and select Users from the menu.

2

Select the user from the list. The user's details will show.

3

Click on the 3 dots in the top right and select Edit User.

The Edit User form will open.

4

Update any details required following the guidelines above for Adding a User.

5

Click to update the settings.


Removing a User

If you would like to remove the user:

1

Click on your company name in the top right corner and select Users from the menu.

2

Select the user from the list. The user's details will show.

3

Click on the 3 dots in the top right and select Remove User.

You will be asked to confirm.

Click .

Last updated