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Placing a Purchase Order

Placing an order is made really easy in Supply'd. We reworked the standard ordering process and made it faster and more seamless than existing ordering platforms and stores.

Placing purchase orders in Supply’d is a simple and efficient way to manage supplier relationships and restock inventory. From selecting suppliers to confirming and receiving deliveries, Supply’d offers flexible tools to streamline your procurement process and keep everything organised.

Purchase orders can be created through the app or using a Supply’d handheld scanner.

👉 See the Ordering Stock (Scanner) document for information on ordering stock with a scanner.

This document will guide you through placing Purchase Orders through the app, including:


Adding Items to the Cart

With Supply'd you can add items to your cart from anywhere in the app. Whether searching the marketplace, browsing suppliers or viewing favourites you can place your order.

Simply click the "+" button next to any product to add it to your cart, making sure to note the location you’re ordering for. You can also click the "" button to reduce the quantity of that item in your cart.

In your Users settings (see User Restrictions), you can also define a default location for each user which will be pre-selected when that user reviews an order.

You can add items from as many suppliers as you'd like to the cart. Supply'd streamlines the checkout process for all your suppliers to allow you to checkout for all of them at once.

When you have products in your cart a button will appear at the bottom right of the page with a picture of a shopping trolley.

Hovering over this, the button will expand and say "Checkout".

You can click this button at any time to review the order and/or adjust items in your cart.


Additional Options

Clicking on the 3 dots on the right beside the supplier's name will bring up a menu.

The options are:

Place Order

An alternative to the button at the bottom of the screen.

Postpone

Allows you to postpone sending the order to a later date. After selecting this option, a calendar will appear for you to choose the desired date. The items will be temporarily removed from your cart until the selected date.

If any items from a supplier have been postponed, all items from that supplier will appear greyed out when ordering via Add to Cart or from the Supplier page. This helps prevent accidental double-ordering. (Items will not appear greyed out when ordering from the Purchases page.) If you click on any greyed-out item, a warning will appear to let you decide whether to release the postponed order or leave it as is.

👉 See the Postponed Orders section in the Managing Purchase Orders document for information on managing postponed orders.

Remove

Will remove all items from the cart. You will be asked to confirm.


Reviewing the Cart & Checking Out

Checking out on Supply'd is really quick and easy.

When viewing the cart you can see all your orders for all of your suppliers. You can review the order for each supplier and adjust the quantities as required. If the option is available (ie. for Supply’d suppliers - this isn’t available for custom suppliers you’ve added to your account), be sure to review the payment and shipping methods for each supplier. If there are multiple options available you can use the drop down to select alternative methods for each supplier.

If there are any errors for any suppliers, such as not meeting order minimums, you should address these before attempting to finalise the order.

Preferred Delivery

Allows you to select your preferred delivery date. Clicking on the field will open a calendar for you to select the date.

The grey shaded dates show the delivery days set for this supplier. If there are no grey dates, either no specific delivery days are set or the supplier can deliver any day.

Department

If you have Departments set up, you can select the relevant Department for this order. This is especially useful for tracking purchase orders by department.

This field will only show if Order By Department is set to "Yes" in the Cart Settings section of your Order Settings.

👉 See the Departments section in the Locations document for information on creating Departments.

Order Notes

You can add any relevant notes for the supplier regarding this order.

Send Timing

Select whether to send the order immediately or schedule it for later to delay when the supplier is notified. This is helpful if you don’t want to send or receive the entire order at once.

This field will only show if Enable Send Later is set to "Yes" in the Cart Settings section of your Order Settings.

When Send Later is selected, a calendar will appear, allowing you to choose the date to send the order.

If you choose a specific Send Later date, the Preferred Delivery Date will be recalculated based on the supplier’s delivery settings.

Once you are happy with your order simply click to finalise the order. If the order was successful all the suppliers will be notified of your order and can begin fulfilling.


Creating a Purchase Order from a Supplier

In addition to adding items to your cart from anywhere in the app, you can create a Purchase Order from a specific supplier.

1

Select the Supplier

Select Suppliers from the main menu, then choose the supplier from the list.

The supplier's details will open.


2

Go to the Orders Tab

Go to the Orders tab. This tab shows a list of all the orders you’ve placed with this supplier.


3

Click Add+

Click Add + in the top right.

The Edit Purchase Order form will open.


4

Complete the Form

Supplier

This is automatically entered when you selected the supplier.

Location

Select the location for the order from the drop-down menu.

Order Number

This is a unique order number automatically generated by Supply’d.

Product

Clicking or typing in the field will display a list of the supplier’s products for you to select from.

Qty

Enter the number of this product you would like to order.

The subtotal is automatically calculated from the price set on the product’s detail page.

Shipping

Select a shipping rule from the list of matching rules, or enter a custom shipping name to set a price manually.

Whether this field appears depends on the customer type.

Preferred Delivery

Select your preferred delivery date from the calendar that appears when you click on this field.

This field will show once a product has been selected.

The grey shaded dates show the delivery days set for this supplier. If there are no grey dates, either no specific delivery days are set or the supplier can deliver any day.

Payment Method

Select the applicable payment method from the drop-down menu.

Order Notes

You can add any relevant notes for the supplier regarding this order.

Send Timing

Select whether to send the order immediately or schedule it for later to delay when the supplier is notified. This is helpful if you don’t want to send or receive the entire order at once.

This field will only show if Enable Send Later is set to "Yes" in the Cart Settings section of your Order Settings.

When Send Later is selected, a calendar will appear, allowing you to choose the date to send the order.

If you choose a specific Send Later date, the Preferred Delivery Date will be recalculated based on the supplier’s delivery settings.

Subtotal / Tax / Total

The numbers in the bottom right corner show the subtotal (excluding tax, eg. GST), the tax amount on that subtotal, and the total including tax.


5

Perform Additional Options

Perform any additional options for the items and for the order as detailed below in Item Options and Order Options.


6

Click Place Order

Once you are satisfied with all the order details, click to send the order to the supplier.

An Order Confirmation should appear on the screen.

The order will appear on the list under the Orders tab for that supplier.

The order will initially have the status , meaning it’s waiting to be sent. Once the order has been emailed to the supplier, the status will change to .


Item Options

Clicking on the three dots next to an item in the order will open a menu.

Edit Price

Opens the Edit Price form, allowing you to adjust the item's price or apply any available supplier discounts prior to placing the order.

  • Supply'd Price: The default price of the product set in Supply'd. Automatically entered from the product's settings.

  • Discount: Optionally select a discount that may apply to this price. Select a discount type from the drop-down menu: either % (percentage) or $ (dollar amount).

  • Tax: The type of tax that applies to this item, eg. GST.

  • Item Price ex Tax: Price of the item before GST is applied. You also can set a new price for the item here. The Item Price Inc Tax will automatically adjust.

  • Item Price Inc Tax: Price of the item after GST is applied. You can also set a new price for the item here. The Item Price Ex Tax will automatically adjust.

Click to apply the new item price.

Repeat with any remaining items that you wish to edit.

Remove Item

Will remove the item from the order.


Order Options

Prior to placing the order, clicking on the 3 dots in the top right will open a menu:

Place Order

An alternative to the button at the bottom of the screen.

Show Prices Ex Tax

Will show the prices in the order without any taxes.

Remove

Will remove all items from the cart. You will be asked to confirm.


Creating a Purchase Order from the Purchases Page

Similarly to creating a purchase order from a supplier, you can create a purchase order from the Purchases page.

1

Go to the Purchases Page

Select Orders from the main menu.

The Purchases page lists all the purchase orders you have placed with suppliers in Supply'd.


2

Click Add+

Click Add + in the top right.

The Add Purchase Order form will open.


3

Select the Supplier

Click or type in the Supplier field to bring up a list of your suppliers to choose from.

Once a customer is selected, additional fields will appear for you to add products to the order.


4

Complete the Form

Complete the details as explained above in Creating a Purchase Order from a Supplier.


Order Approvals

Some businesses may require certain staff orders to be approved. You can find out more about setting up user order approval in the Users document.

After a user requiring order approval sends through an order the approvers will be sent an email to review the order. If the approver is happy with the order they can simply click Approve in the email and follow the steps on the website, or view the orders in question in the Orders section of the website.

If there is an issue with the order they can opt to modify the order. By modifying the order, the order will be added to their cart then they can add or remove items as per the instructions above. It is important to note, if you have items in your cart already when you choose to modify the order, the existing items in your cart will be removed. It is best to finalise any outstanding orders before modifying an approver order.


Order Statuses

Order statuses will appear on the Purchases list in various colours for easy identification.

Below are some examples of statuses:

  • - An order you have been putting together but have not yet placed.

  • - The order is Queued for sending, will generally take 1-2 minutes to send.

  • - The order has been sent to the supplier via email.

  • - You are Modifying, or editing, the order.

  • - The Receiving process has been started but not Completed or Finalised. 👉 See the Receiving Purchase Orders and Receiving Orders (Scanner) documents for details on receiving orders.

  • - The order has been received.

  • - Order has been partially received.

  • - Order has been fully received.

  • - You have cancelled the order with the supplier or the supplier has cancelled the order.

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