# Managing Orders (Supply'd Lite)

Managing orders in Supply'd Lite is simple and efficient. Supply'd Lite lets you track, review, and organise your orders from all suppliers in one place. Whether you're checking past orders or managing current ones, Supply'd Lite helps keep your ordering process smooth and stress-free.

This document will guide you through:

* [#the-purchases-page](#the-purchases-page "mention")
* [#managing-orders](#managing-orders "mention")
* [#postponed-orders](#postponed-orders "mention")

***

## The Purchases Page

Selecting **Purchases** from the main menu opens the **Purchases** page, which lists all orders you have placed with suppliers.

![](/files/KLmx5ehDAV7eVPR610pB)

#### Purchases&#x20;

Purchase Orders you have placed with suppliers in Supply'd.&#x20;

👉 You can read about how to place a purchase order [Ordering (Supply'd Lite)](/supplyd-lite/purchases/ordering-supplyd-lite.md) document.

#### Standing&#x20;

Standing Orders which are repeating orders for consistent order schedules.&#x20;

👉 You can read more about creating and managing Standing Orders in the [Standing Purchase Orders (Supply'd Lite)](/supplyd-lite/purchases/standing-purchase-orders-supplyd-lite.md) document.

#### Postponed&#x20;

Postponed Orders for completion at a later date.

👉 See the  [#postponed-orders](#postponed-orders "mention")  section below for more details.

{% hint style="success" %}
Order statuses are colour-coded in the **Purchase Orders** list for quick and easy identification:

<img src="/files/cqTKo87FA348NFfbaKUl" alt="" data-size="line"> - An order you have been putting together but have not yet placed.

<img src="/files/xubXR1cFCkrWBKxmj11Q" alt="" data-size="line"> - You are modifying, or editing, the order.

<img src="/files/YbjBrHy3ayFtXFAu7cyQ" alt="" data-size="line"> - The order is in the queue for sending. It generally takes 1-2 minutes to send.&#x20;

<img src="/files/oVJ9AoiseMDBTxfVZk1c" alt="" data-size="line"> - Supply'd has delivered the order via email to the supplier.

<img src="/files/106iod3WrFzu3F8ZTKGC" alt="" data-size="line"> - The email failed to send to the supplier. Check the email address and try to resend the order. (Open the order, click on the 3 dots, select **Actions > Resend Order**.)

<img src="/files/U1ekr9xjIc66XDEFIGgc" alt="" data-size="line"> - The supplier has shipped your order and it is on the way to you.

<img src="/files/SuQk8mhHSzxwjEmxjgyu" alt="" data-size="line"> - Order has been received and paid for.

<img src="/files/jyP23II3TgQKNhPqzk1w" alt="" data-size="line"> - You have cancelled the order with the supplier or the supplier has cancelled the order.
{% endhint %}

To see the details of an order, click on it in the **Purchase Orders** list to open it.

<figure><img src="/files/HPU1fXpnXktI4FeulhO0" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="success" %}
Clicking on **Ex Tax** gives you the option to view the order excluding tax - **Ex Tax** (eg. GST) - or including tax - **Inc Tax**.
{% endhint %}

<figure><img src="/files/rgTUQhkDRcdpPOnGLE0d" alt=""><figcaption></figcaption></figure>

***

## Managing Orders

Clicking on the 3 dots on the top right corner of the order will show a menu for all action options for an order.

![](/files/UeoVTfw5dKslimznnsek)

***

#### Download

Allows you to download the purchase order or packing slip for viewing or printing.&#x20;

<figure><img src="/files/EalYLzpxI2UYqLQuoDBA" alt="" width="375"><figcaption></figcaption></figure>

**Purchase Order**

<figure><img src="/files/7qcAqiDqJm2lf591aUTE" alt="" width="563"><figcaption></figcaption></figure>

**Pack Slip**

<figure><img src="/files/K1mWcaCHBm8Bb4tEyh0d" alt="" width="563"><figcaption></figcaption></figure>

***

#### Mark As >

<figure><img src="/files/qQV0g4JX9wGagLdvERIO" alt="" width="375"><figcaption></figcaption></figure>

**Paid**

Will mark the order as **Paid.** If you click this by mistake, you’ll have the option to mark the order as **Unpaid** instead of **Paid**.

**Shipped**

Will mark the order as <img src="/files/U1ekr9xjIc66XDEFIGgc" alt="" data-size="line">.

**Completed**

Will mark the order as being <img src="/files/SuQk8mhHSzxwjEmxjgyu" alt="" data-size="line">. Complete this step when you have paid and received all the items in your order.

***

#### Hold Order&#x20;

Puts the order on hold.&#x20;

{% hint style="info" %}
This only applies to orders from custom suppliers that have not been marked as <img src="/files/SuQk8mhHSzxwjEmxjgyu" alt="" data-size="line">.
{% endhint %}

***

#### Modify Order

Will open the **Edit Purchase Order** form and allow you to make changes to the order.&#x20;

{% hint style="info" %}
Only applies to orders from a custom supplier that have not been completed.
{% endhint %}

***

#### Cancel Order&#x20;

Will cancel the order. You will be asked to confirm.

{% hint style="info" %}
Only applicable to orders from a custom supplier that have not been completed.&#x20;
{% endhint %}

***

#### Actions >

<div align="center"><figure><img src="/files/nYVkvDW10ownIpWHH3cN" alt="" width="375"><figcaption></figcaption></figure></div>

**Resend Order**

Will send the order to the supplier again.

**Re-order**

Adds all items from the order to your cart for easy reordering. You can edit quantities or remove items on the screen that appears after selecting this option.

***

&#x20;<br>

{% hint style="success" %}
The available actions will vary depending on the order status and whether or not the supplier is on Supply'd or is a custom supplier.&#x20;

<br>

#### Completed - <img src="/files/SuQk8mhHSzxwjEmxjgyu" alt="" data-size="line">:<br>

#### <br>

<p align="center"><img src="/files/ExpecIjy8UoYt9lyTNeE" alt="" data-size="original"></p>

<br>

* **Download >**
  * Purchase Order
  * Pack Slip
* **Mark As**&#x20;
  * Paid or Unpaid
* **Actions >**
  * Resend Order
  * Re-order

<br>

#### Cancelled - <img src="/files/jyP23II3TgQKNhPqzk1w" alt="" data-size="line">:

Orders that have been cancelled will only have one option:

* **Actions > Re-order**\
  \ <br>

<p align="center"><img src="/files/Ri6O6jOdCWDsFhVjOVlq" alt="" data-size="original"></p>

\ <br>
{% endhint %}

***

## Postponed Orders

The **Postponed** tab on the **Purchases** page lists any orders that have been postponed to a later date.&#x20;

<figure><img src="/files/fVBPSquVmA7RIVnTUqE1" alt=""><figcaption></figcaption></figure>

In the cart, clicking on the 3 dots on the right beside the supplier's name will bring up a menu.

<figure><img src="/files/r2fyaBQCmY7trso40oY7" alt=""><figcaption></figcaption></figure>

Selecting **Postpone** allows you to postpone sending the order to a later date. After selecting this option, a calendar will appear for you to choose the desired date. The items will be temporarily removed from your cart until the selected date.&#x20;

<figure><img src="/files/XjnRFtXDaUe02O6bRQgv" alt="" width="375"><figcaption></figcaption></figure>

The postponed order will appear under the **Postponed** tab.

<figure><img src="/files/9zRd1wXuCqotaNYKSIKo" alt=""><figcaption></figcaption></figure>

Clicking on an postponed order will show its details. Orders cannot be edited while they are postponed.

***

#### Releasing a Postponed Order

The items in a postponed order will reappear in the cart on the selected date, allowing you to send the order at that time. If you need to send it earlier than the selected date, you can release the order:

{% stepper %}
{% step %}
Open the postponed order.

{% endstep %}

{% step %}
Click on the 3 dots in the top right and select **Release Order**.

<figure><img src="/files/jhUEQqvzMjXI6G1Z6DAI" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/EAAqCcn3VsfVq7koX43H" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/jhUEQqvzMjXI6G1Z6DAI" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}
Confirm that you would like to release the order.

<figure><img src="/files/jhUEQqvzMjXI6G1Z6DAI" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/VUVkKhUxwTDP9BNqfOrX" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/jhUEQqvzMjXI6G1Z6DAI" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

The order will appear in the cart and can be edited or placed.

{% hint style="info" %}
If any items from a supplier have been postponed, all items from that supplier will appear greyed out for ordering when ordering via Add to Cart or from the Supplier page. This helps prevent accidental double-ordering. (Items will not appear greyed out when ordering from the Purchases page.) If you click on any greyed-out item, a warning will appear to let you decide whether to release the postponed order or leave it as is.
{% endhint %}

<figure><img src="/files/4UowbE9DJkAvNjizq4u9" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/0ydAfsDIvUrf6YBRdN7S" alt="" width="375"><figcaption></figcaption></figure>

***

## Order Activity

At the bottom of the form there is an **Order Activity** section. This lists any activity taken on the order, such as, when the order was created, marked as paid, marked as completed etc.

<figure><img src="/files/BHdCpgebXLgukFuP9htf" alt=""><figcaption></figcaption></figure>


---

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