Bulk Importing of Products (Supply'd Hub)
Bulk importing products in Supply’d Hub allows you to add or update multiple products at once, saving time, reducing manual data entry, and helping keep your product catalogue accurate and up to date.
Bulk importing products into Supply’d is a quick and efficient way to add multiple products to your account at once. Instead of entering each product manually, you can upload all your product details using a CSV file. This saves time, reduces data entry errors, and ensures your product catalogue is accurate and up to date.
Products in Supply'd use a "Simple Product" methodology, meaning for each size, colour or flavour of product you would create a new product.
There are 2 ways to import products to Supply'd:
Manually add products to Supply'd 👉 For instructions on how to do this see the Adding Products (Supply'd Hub) document.
Bulk import products to Supply'd from a CSV template.
This document will guide you through bulk adding and updating of products to Supply'd.
Bulk Import/Add Products
Supply'd makes it easy to import large sets of product from a spreadsheet. There is a specific template you will need to follow to do so in order to allow Supply'd to import the values correctly.
Export Sample Data
Select Sample Data from the Data Source menu.
If you have already started adding products to Supply'd, you will be given the option to export existing products from your various sales channels. This is particularly useful if you want to bulk update your products with additional information.
👉 See the Bulk Updating Products section below.
Fields
The Fields section lets you select the types of data to include in the export.
Product Info: Includes basic details about the product such as its name, description, SKU, category, and tags.
This information is used to create new products.
Label Info : Contains information used for food product labelling, including place of ingredients, allergens, and nutrition details. Helps with printing labels and regulatory compliance.
This will only update existing products.
Sales Channel Info: Includes data related to what sales channels the product is sold on.
As you are using Supply'd Hub, the only sales channel is your account name.
Click 
.
Once the data export is complete, you can open the downloaded template in any spreadsheet application, such as Excel or Numbers.
You should remove the sample products from the file before importing to Supply'd.
The more selections you make in the Fields section, the more data fields will be included in the spreadsheet. For clarity, we will break these down into sections, under their respective tabs, in the next step. However, when multiple selections are made, the order of fields on the spreadsheet may vary slightly, as some selections share the same fields, such as Name and Size.
Complete the Spreadsheet
Complete the template by following the instructions provided in each tab - Product Info, Label Info and Sales Channel Info. Make sure to click through all the tabs for each set of details you want to import, as each tab contains specific fields and examples needed to complete the template correctly.
Product Info
The Product Info fields contain all the basic details about a product, including its name, description, SKU, category, and tags. This information helps identify, classify, and organise the product within Supply’d, making it easier to manage inventory, track items, and support accurate reporting and search functionality.
Id
The ID is the unique identifier of a product in Supply’d.
For existing products: Enter the product’s ID to update it.
For new products: Leave this tab blank so Supply’d can assign a new ID automatically.
This ensures Supply’d correctly matches updates to existing products while preventing conflicts for new products by letting the system generate a unique ID.
SKU
The SKU of the product.
This should be a unique identifier for the product. The same SKU cannot be used on multiple products. The SKU is used to match products when updating so it is strongly recommended not to leave blank.
Brand
The brand or the manufacturer of the product.
In the example of : Full Cream Milk 2lt, the brand would be "Sungold". The brand is optional if you do not sell the product. Brand is required for product you sell.
Name
The product name.
As the brand and size can be entered in alternative field you would enter it without the extra details.
For example if you have a Sungold Full Cream Milk 2lt you would simply put the name as "Full Cream Milk".
Size
The unit size of the product to be used in conjunction with the Size Measure field.
For example, with our product Sungold Full Cream Milk 2lt we would define the size as "2".
Size Measure
The unit size measurement of the product to be used in conjunction with the Size Unit field.
For example with our product Sungold Full Cream Milk 2lt we would define the size measure as "Litres" or "l".
Possible values are:
"Grams" or "g"
"Kilograms" or "kg"
"Millilitres" or "ml"
"Litres" or "l"
"Ounces" or "oz"
"Pounds" or "lb"
Any alternative measures will be ignored.
Barcode
The barcode of the product.
This should be the barcode of an individual item in the carton. This allows customers to scan an item to find it quickly in Supply'd for ordering or re-ordering.
Carton Barcode
The barcode on the carton of this product (if different to the unit barcode).
Description
Enter a detailed description of the product.
This is useful to give customers extra information to assist them with making their purchasing decisions. For example, you may include any allergen information and/or ingredients as well as descriptive details of the product.
Category
The category on your supplier profile that you would like this product to sit under.
Supply'd is flexible with categories to allow you to define your own so you can group your products in any way you choose.
For example, with our product Sungold Full Cream Milk 2lt, if you are a milk distributor you may opt to have a "Full Cream Milk" category, or if you sell lots of other products not just milk you may opt to have the category as simply "Milk".
Tags
Enter any tags that suit the product, separated by a comma.
Supply’d provides a set of predefined tags used to classify and match specific product attributes, such as whether a product is vegan, vegetarian, nut-free, or gluten-free. These tags help customers filter and search for products more effectively. For example, customers can use tags to find all vegan products that match a specific search query.
Available options are:
Biodegradable
Compostable
Gluten Free
Vegan
Vegetarian
Dairy Free
Nut Free
Egg Free
👉 You can also add custom tags in the Product Editing section in your Product Settings (Supply'd Hub).
Width
The width of the carton in centimetres when shipped.
Height
The height of the carton in centimetres when shipped.
Depth
The depth of the carton in centimetres when shipped.
Weight (kg)
The weight of the carton in kilograms when shipped.
For our example product, "Sungold Full Cream Milk 2L", each bottle weighs 2 kg and comes in a crate of 9, so the total weight would be entered as "18". This is used for third-party applications such as Shippit to provide live quoting on products.
Type
The type of product this is.
The only type in Supply'd Hub is - Standard
Sell Product
Whether or not you sell this product. Type Yes or No.
Price
The default sell price for this product, including tax.
Sale Price
If this product is on sale, enter the sale price here. Leave blank for no sale price.
Tax Type
If tax, such as GST, is applicable to this product when selling, type the tax type, eg. "GST".
Leave blank if tax does not apply.
Unit Rrp
The recommended retail price (RRP), including taxes, for a stockist to sell one unit of this product.
Avg Unit Cost
The average cost for one unit of the product.
Pack In Carton
Whether or not this item should be packed in a shipping carton when shipped.
Type Yes or No:
Yes: The item would be packed in an aggregated shipping carton during packing.
No: The item would ship as is with no additional cartons.
Version Of
This field links a new product to an existing one when you're creating an updated version (like a recipe or packaging change). It helps you track changes while keeping the product history clear.
Is Discontinued
Whether this item is discontinued. Type "Yes" if the product is discontinued.
Notes
Add any desired notes about this product - for internal reference only.
Label Info
Adding Labelling Details to your product set up in Supply’d gives you a central place to store and manage everything related to your food products - from ingredients and allergens to nutritional info and shelf life. This helps ensure compliance, supports traceability, and makes it easier to keep product data accurate and up to date across your business.
Id
The ID is the unique identifier of a product in Supply’d.
SKU
The SKU of the product.
Brand
The brand or the manufacturer of the product.
Name
The product name.
Size
The unit size of the product to be used in conjunction with the Size Measure field.
Size Measure
The unit size measurement of the product to be used in conjunction with the Size Unit field.
Country of Manufacture
Select the country the product was made in.
Percentage Australian
The percentage of this items ingredients that are Australian. Applicable to products made in Australia.
Ingredients
Add any ingredients contained in this product. Leave blank if not applicable.
Allergens - Contains
Enter any allergens that are present in this product, separated by a comma (eg. "dairy, nuts"). Don't include leading statements such as "Contains". Leave blank if not applicable.
Allergens - May Contain
Enter any allergens that may be present in this product, separated by a comma. Don't include leading statements such as "May contain". Leave blank if not applicable.
Storage Type
The type of storage required - Ambient, Refrigerated or Frozen.
Shelf life
Specify how long the product remains suitable for use or sale.
Shelf Life Measure
Enter how the shelf life is measured - Days, Months, or Years
Usable Size
Ignore this field. It applies to functionality available in Supply’d ERP and is not used in Supply’d Hub.
Usable Size Measure
Ignore.
Batch Expiry Type
Enter the type of expiry date for this product - either Best Before or Use By.
Batch / Production / Recipe Fields
Ignore these fields. They apply to functionality available in Supply’d ERP and is not used in Supply’d Hub.
Nutrition - Servings Per Package
This is the total number of servings in one full pack of your product.
For example, if a bottle contains 500ml and each serving is 250ml, then Servings Per Package = 2.
Nutrition - Serving Size
This is the amount of product in a single serving. It should reflect the typical portion someone would consume at one time.
Nutrition - Remaining Fields
The remaining fields capture the nutritional values of the product, both per serving and per 100g, as indicated in the field headings.
Sales Channel Info
Sales Channel Name
Specifies the sales platform(s) where the product will be available.
As you are using Supply'd Hub, the only platform is your account name.
Sku
The SKU of the product.
Barcode
The barcode of the product.
Brand
The brand or the manufacturer of the product.
Name
The product name.
Image
Allows you to upload a product image to Supply'd.
We recommend a square image at least 640 x 640px with a transparent background such as a PNG file. JPG uploads are also supported if transparent images aren't available.
Size
The unit size of the product to be used in conjunction with the Size Measure field.
Size Measure
The unit size measurement, eg. g, oz, l etc., of the product to be used in conjunction with the Size Unit field.
Category
The category on your supplier profile that you would like this product to sit under.
Is Discontinued
Whether this item is discontinued. Type "Yes" if the product is discontinued.
Sell Active
Indicates whether the product is currently active for sale on this channel.
Type Yes if it is active.
Is Sellable
Indicates whether the product is allowed to be sold.
This helps differentiate between sellable products and non-sellable items (such as components or internal materials).
Type Yes if the product is sellable.
Sell Price
The default sell price for this product, including tax.
Sell Sale Price
If this product is on sale, enter the sale price here. Leave blank for no sale price.
Sell Tax Type
If tax, such as GST, is applicable to this product when selling, type the tax type, eg. "GST".
Leave blank if tax does not apply.
Sell Currency
The currency used to sell this product.
Sell Pack in Carton
Whether or not this item should be packed in a shipping carton when selling through this channel.
Type Yes this item is packed in a carton.
Sell Carton Qty
The number of units in a carton. Applicable to products sold by the carton.
Minimum Qty
The minimum order amount of this product required for a customer to buy.
Customers will be unable to order less than this quantity of an item.
Leave blank for no minimum.
Qty Multiple
The quantity multiple set for a customer to buy this product.
Customer orders can only be placed in multiples of this amount. For example if set to "5" customers will only be able to order 5, 10, 15, 20 etc.
Leave blank for no order multiple.
Default Price
The default sell price for this product, including tax.
Channel-specific prices can be set if needed.
Default Sale Price
If this product is on sale, enter the default sale price here. Leave blank for no sale price.
Default Tax Type
If tax, such as GST, is applicable to this product when selling, type the default tax type, eg. "GST".
Leave blank if tax does not apply.
Default Pack In Carton
Indicates whether this item should, by default, be packed in a shipping carton when shipped.
Enter Yes to set the default so this item is packed in a carton.
Upload the File
On the Products page, click on the 3 dots in the top right and select Import, then Products.
The Import Products form will open.
In the Upload CSV File field, click on 
to select the CSV file you just completed.
After selecting the file please ensure you wait for the file to successfully upload before clicking Import.
Select Options
Select the options to apply during the import.
Update Existing Products
Select whether or not to update existing products in Supply'd.
This option will only appear if you already have products in Supply'd Hub.
Yes: Select "Yes" if you want existing products to be updated when the SKUs match.
Skip: Select this option if you want products with matching SKUs to be ignored.
Selecting "Yes" is useful to bulk update products in Supply'd.
👉 See the Bulk Updating Products section below.
Advanced
Optional data you would like to be used to populate the export.
Auto Extract Data
Choose whether or not to enable automatic data extraction.
Auto extracting data helps speed up product imports by automatically matching columns in your CSV to the correct fields in Supply’d.
It looks for common headers like “Product Name” or “SKU” and maps them for you, saving time and reducing errors, especially with large product lists.
Run Other Product Importers
Automatically run other product importers (eg. food details, suppliers, sales channel settings) based on the columns present in your CSV.
👉 Once imported, the products can be managed as outlined in the Managing Products document.
Bulk Updating Products
When bulk updating existing products in Supply'd via a CSV file, following a "lean" approach is recommended to prevent data loss or operational disruption.
Update the Fields
Update the required fields, following the guidelines outlined above for Bulk Import/Add Products.
Why This Method is Best Practice
Avoids User Conflict: Keeping unnecessary columns in your file can potentially disrupt other team members who may be simultaneously editing those same products in the dashboard.
Prevents Data Deletion: If you leave unnecessary columns in the file but clear the data inside them (leaving them blank), the system will interpret this as an instruction to wipe those fields clean in the database.
System Efficiency: Importing a smaller file with fewer columns reduces processing time and the risk of import errors.
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