Adding Products (Supply'd Hub)
The Products page in Supply’d Hub lets you view and manage all your products in one place.
From here, you can add new products, update product details, offer products to customers, and manage pricing. This helps keep your product information accurate and up to date.
Products in Supply’d use a “Simple Product” setup. This means that if a product comes in different sizes, colours, or flavours, each variation is created as a separate product.
There are 2 ways to add products to Supply'd.
Manually add products Supply'd.
Bulk import products to Supply'd from a CSV template. 👉 For instructions on how to do this, see the Bulk Importing of Products (Supply'd Hub) doc.
This document will guide you through manually adding products to Supply'd, including:
The Products Page
The Products page in Supply’d Hub shows a list of all the products you sell. From this page, you can view product details like name, SKU, category and price. You can also add new products, edit existing ones, offer products to customers or manage pricing. It’s the main place to keep your product information up to date and organised.
You will see colour-coded product type beside each product for easy identification.
- The most common product type. It is a single product with no advanced traits.
Clicking on a product will show that product's page with all the information on that product.
Manually Adding Products
Manually adding products to Supply'd is easy.
Since Hub is designed for showcasing and ranging products, it is highly recommended to complete the product form as thoroughly as possible. Providing detailed product information helps retailers make informed decisions.
Click Add+
To add a new product, click 
or the Add + button in the top right.
The button will only appear when no products have been added. Once products have been added, use the Add + button to add more.
The Add Product form will appear.
To open or close the sections on this form, click the little arrows to the right of the titles (as circled in red above).
Complete the sections as per the guidelines below:
Product Details
The details about this product such as name, size, images, description etc.
Brand
The brand of this product. If there is no brand name you can put your business name instead. Clicking the field will show a list of options to choose from, or you can type in your own.
In the example of Unicorn Dreams Unicorn Cupcake, the brand would be "Unicorn Dreams". When typing in this field, it will suggest potential brands we already have in Supply'd. If the brand you're typing isn't in the list, simply type it in the field without selecting an auto-select option.
Brand is a required field when selling on Supply'd. It helps identify who makes or supplies the product and ensures it appears correctly for customers.
Name* [required field]
The name of the product. As the brand and size can be entered in alternative field you would enter it without the extra details.
For example, if you have a Unicorn Dreams Unicorn Cupcake you would simply put the name as "Unicorn Cupcake".
Size
The weight/size of a single unit. Leave blank to ignore.
For example, with our product, Unicorn Cupcake which weighs 100g, add the size as "100" and select "Grams" from the drop-down menu.
SKU
The SKU of the product. This should be a unique identifier for the product. The same SKU cannot be used on multiple products.
Supply’d can generate a unique SKU for you. Simply click Generate at the top right of the field.
Category* [required]
Defines the category on your supplier profile that you would like this product to sit under. Supply'd is flexible with categories to allow you to define your own so you can group your products in any way you choose. Clicking or typing in the field will display a list of available options to choose from.
For example, with a product like Unicorn Cupcake, if you are a baker, you may choose to place it in a “Cupcake” category. Alternatively, you might simply categorise it under “Cakes.”
Unit Barcode
The barcode for one individual unit of this product. This should be the barcode of an individual item in the carton. This lets customers scan an item to quickly find it in Supply'd for ordering or reordering.
Supply’d can generate a unique Barcode for you. Simply click Generate at the top right of the field.
Carton Barcode
The barcode on the carton of this product (if different to the unit barcode or parent carton barcode).
Product Image
Allows you to upload a product image to Supply'd. We recommend a square image at least 640 x 640px with a transparent background such as a PNG file. JPG uploads are also supported if transparent images aren't available.
Multiple images can be added to help showcase your product from different angles and provide more detail.
Description
Allows you to enter a detailed product description to help customers make informed purchasing decisions. This may include allergen information, ingredients, and other descriptive details.
Tags
Allows you to select from a set of predefined tags that describe the product, such as vegan, vegetarian, nut-free, or gluten-free. Customers can use these tags to find products - for example, all vegan items that match a search. Click the field to view the list of available tags.
👉 You can also add custom tags in the Product Editing section in your Product Settings (Supply'd Hub).
Dimensions (cm)
The width, height and depth of the carton in centimetres when shipped.
Weight (kg)
The weight of the carton in kilograms when shipped.
For our example product, Unicorn Cupcakes, each cupcake weighs 100g. If they are sold and packed in a carton of 6, the total weight should be entered as “600g”.
Labelling details
Relevant details for labelling products such as ingredients, nutrition, storage type and more.
Country of Manufacture
Select the country the product was made in.
When Australia is selected, an additional field - Percentage Australian - will appear.
Percentage Australian
The percentage of this products ingredients that are Australian.
This field will only show when Australia is selected in the Country of Manufacture field.
Ingredients
Add any ingredients contained in this product, separated by a comma.
Allergens - Contains
Enter the allergens that are present in this product, separated by commas (eg. dairy, nuts). Do not include leading phrases like "Contains".
Allergens - May Contain
Enter any allergens that may be present in this product, separated by commas (eg. soy, peanuts). Do not include phrases like "May contain".
Storage Type
Select the type of storage required for this product - Ambient, Refrigerated or Frozen.
Shelf Life
This field allows you to specify how long the product remains suitable for use or sale.
Enter a numerical value, then select whether the shelf life is measured in Days, Months, or Years, depending on what applies to the product.
Expiry Type
Select the type of expiry date for this product - either Best Before or Use By.
Nutrition Information
Add the nutrition information for this product.
Click 
to open the Edit Nutrition form, where you can enter nutritional details.
Serving Size: This is the total number of servings in one full pack of your product. For example, if you have a large cake which weighs 600g and each serving is 100g, then Servings Per Package = 6.
Serving Size: This is the amount of product in a single serving. It should reflect the typical portion someone would consume at one time.
The 
buttons help you automatically work out the Servings Per Package and Serving Size, based on your product’s total weight or volume.
✅ Calculate Serving Size
If you already know how many Servings Per Package there are, Supply’d will calculate the Serving Size for you.
Example:
You enter “Servings per Pack” = 4
The total pack weight is 800g
It will calculate the Serving Size = 200g
✅ Calculate Servings per Pack
If you know the Serving Size, Supply’d will calculate how many servings fit in a pack.
Example:
You enter Serving Size = 250ml
The total pack volume is 1lt
It will calculate Servings Per Package = 4
Enter the nutrition values per 100 g of the product. The system will automatically calculate the nutrition per serving.
Once all details have been entered, click 
to add the information to the Labelling section.
The completed information will look similar to this on the Add Product page.
Sell Product
Toggle on if you sell this product.
Price (inc tax)* [required field]
The default sale price for a carton/unit of this product, including tax. This is used in place of each sales channels price if they are left blank.
Sale Price (inc tax)
If this product is on sale, enter the sale price here. Leave blank for no sale price.
Tax* [required]
Select any tax (such as GST) that is applicable to this product when selling. Leave blank if tax does not apply.
👉 Refer to the Tax (Supply'd Hub) document for details on setting tax rates.
Unit RRP (inc Tax)
The recommended retail price (RRP), including taxes, for a stockist to sell one unit of this product.
Sold As
Select whether this product is sold as a single Unit or by the Carton.
When Carton is selected, an additional field - Carton QTY* - will appear.
Carton QTY*
The number of units in a carton when selling on Supply'd.
This field will only appear when Carton is selected in the Sold As field, and it is required in that case.
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