> For the complete documentation index, see [llms.txt](https://help.supplyd.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.supplyd.co/supplyd-hub/products/adding-products-supplyd-hub.md).

# Adding Products (Supply'd Hub)

The **Products** page in Supply’d Hub lets you view and manage all your products in one place.

From here, you can add new products, update product details, offer products to customers, and manage pricing. This helps keep your product information accurate and up to date.

Products in Supply’d use a **“Simple Product”** setup. This means that if a product comes in different sizes, colours, or flavours, each variation is created as a separate product.

There are 2 ways to add products to Supply'd.&#x20;

* Manually add products Supply'd.
* Bulk import products to Supply'd from a CSV template. \
  \
  👉 For instructions on how to do this, see the [Bulk Importing of Products (Supply'd Hub)](/supplyd-hub/products/bulk-importing-of-products-supplyd-hub.md) doc.

This document will guide you through manually adding products to Supply'd, including:

* [#the-products-page](#the-products-page "mention")
* [#manually-adding-products](#manually-adding-products "mention")

***

## **The Products Page**

The **Products** page in Supply’d Hub shows a list of all the products you sell. From this page, you can view product details like name, SKU, category and price. You can also add new products, edit existing ones, offer products to customers or manage pricing. It’s the main place to keep your product information up to date and organised.

<figure><img src="/files/Y60LdtBNRCI3zG125OwF" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
You will see colour-coded product type beside each product for easy identification.&#x20;

<img src="/files/gCihuPFnAms9hZFbpd4N" alt="" data-size="line"> **-** The most common product type. It is a single product with no advanced traits.

{% endhint %}

Clicking on a product will show that product's page with all the information on that product.&#x20;

<figure><img src="/files/BQWdssg1Vb4lsWFJPt5d" alt="" width="563"><figcaption></figcaption></figure>

***

## Manually Adding Products

Manually adding products to Supply'd is easy.&#x20;

{% hint style="warning" %}
Since Hub is designed for showcasing and ranging products, it is highly recommended to complete the product form as thoroughly as possible. Providing detailed product information helps retailers make informed decisions.
{% endhint %}

{% stepper %}
{% step %}

#### Go to the Products Page

Select **Products** from the main menu. The **Products** page will open. If you have added products before, you will see a list of all your products there.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Click Add+

To add a new product, click <img src="/files/hPcSN3NMA97tIn7i2Fvg" alt="" data-size="line"> or the **Add +** button in the top right.&#x20;

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/AXhfjDvtqO9BgCYdjVoV" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The <img src="/files/hPcSN3NMA97tIn7i2Fvg" alt="" data-size="line"> button will only appear when no products have been added. Once products have been added, use the **Add +** button to add more.
{% endhint %}

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

The **Add Product** form will appear.&#x20;

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/qERvsACMUhLtxCn9J6qK" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
To open or close the sections on this form, click the little arrows to the right of the titles (as circled in red above).
{% endhint %}

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

Complete the sections as per the guidelines below:

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

### Product Details

The details about this product such as name, size, images, description etc.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/WpDNJWsY8sHWc6o3BAxD" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Brand**

The brand of this product. If there is no brand name you can put your business name instead. Clicking the field will show a list of options to choose from, or you can type in your own.

In the example of Unicorn Dreams Unicorn Cupcake, the brand would be "Unicorn Dreams". When typing in this field, it will suggest potential brands we already have in Supply'd. If the brand you're typing isn't in the list, simply type it in the field without selecting an auto-select option.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Brand** is a required field when selling on Supply'd. It helps identify who makes or supplies the product and ensures it appears correctly for customers.
{% endhint %}

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Name\* \[required field]**&#x20;

The name of the product. As the brand and size can be entered in alternative field you would enter it without the extra details.&#x20;

For example, if you have a Unicorn Dreams Unicorn Cupcake you would simply put the name as "Unicorn Cupcake".

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Size**&#x20;

The weight/size of a single unit. Leave blank to ignore.&#x20;

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/1a7jswJc2BHky6P51Pvd" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

For example, with our product, Unicorn Cupcake which weighs 100g, add the size as "100" and select "Grams" from the drop-down menu.&#x20;

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**SKU**

The SKU of the product. This should be a unique identifier for the product. The same SKU cannot be used on multiple products.

<figure><img src="/files/XufFLMognIYRMMwtnCRV" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Supply’d can generate a unique SKU for you. Simply click **Generate** at the top right of the field.\ <br>

<p align="center"><img src="/files/z5ND0o7VEJXDjN34aqLy" alt=""><br></p>
{% endhint %}

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Category\* \[required]**&#x20;

Defines the category on your supplier profile that you would like this product to sit under. Supply'd is flexible with categories to allow you to define your own so you can group your products in any way you choose. Clicking or typing in the field will display a list of available options to choose from.

For example, with a product like Unicorn Cupcake, if you are a baker, you may choose to place it in a “Cupcake” category. Alternatively, you might simply categorise it under “Cakes.”

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Unit Barcode**&#x20;

The barcode for one individual unit of this product. This should be the barcode of an individual item in the carton. This lets customers scan an item to quickly find it in Supply'd for ordering or reordering.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Supply’d can generate a unique Barcode for you. Simply click **Generate** at the top right of the field.\ <br>

<p align="center"><img src="/files/W11d8VBNZAdQgV4AM1Z6" alt=""><br></p>
{% endhint %}

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Carton Barcode**&#x20;

The barcode on the carton of this product (if different to the unit barcode or parent carton barcode).

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Product Image**&#x20;

Allows you to upload a product image to Supply'd. We recommend a square image at least 640 x 640px with a transparent background such as a PNG file. JPG uploads are also supported if transparent images aren't available.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Multiple images can be added to help showcase your product from different angles and provide more detail.
{% endhint %}

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Description**&#x20;

Allows you to enter a detailed product description to help customers make informed purchasing decisions. This may include allergen information, ingredients, and other descriptive details.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Tags**&#x20;

Allows you to select from a set of predefined tags that describe the product, such as vegan, vegetarian, nut-free, or gluten-free. Customers can use these tags to find products - for example, all vegan items that match a search. Click the field to view the list of available tags.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/CBo1aEErPA7NeRb8H1nT" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
👉 You can also add custom tags in the [Product Settings (Supply'd Hub)](/supplyd-hub/settings/product-settings-supplyd-hub.md#product-editing) section in your [Product Settings (Supply'd Hub)](/supplyd-hub/settings/product-settings-supplyd-hub.md).&#x20;
{% endhint %}

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Dimensions (cm)**

The width, height and depth of the carton in centimetres when shipped.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Weight (kg)**&#x20;

The weight of the carton in kilograms when shipped.&#x20;

For our example product, Unicorn Cupcakes, each cupcake weighs 100g. If they are sold and packed in a carton of 6, the total weight should be entered as “600g”.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

### Labelling details

Relevant details for labelling products such as ingredients, nutrition, storage type and more.

<figure><img src="/files/GsUJbtMS8RqDPHLdNnWK" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Katk59gCBvadEjYh3js9" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/GsUJbtMS8RqDPHLdNnWK" alt=""><figcaption></figcaption></figure>

**Country of Manufacture**&#x20;

Select the country the product was made in.

<figure><img src="/files/Gz3WGHevoKOHovgIGoYD" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/ChIDeisfVd4HKTKBPL2v" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/Gz3WGHevoKOHovgIGoYD" alt=""><figcaption></figcaption></figure>

When Australia is selected, an additional field - **Percentage Australian** - will appear.

<figure><img src="/files/Gz3WGHevoKOHovgIGoYD" alt=""><figcaption></figcaption></figure>

**Percentage Australian**

The percentage of this products ingredients that are Australian.

<figure><img src="/files/Gz3WGHevoKOHovgIGoYD" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/xYMGEzijjV72jdGhSBTc" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Gz3WGHevoKOHovgIGoYD" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
This field will only show when **Australia** is selected in the **Country of Manufacture** field.
{% endhint %}

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

**Ingredients**&#x20;

Add any ingredients contained in this product, separated by a comma.&#x20;

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

**Allergens - Contains**&#x20;

Enter the allergens that **are present** in this product, separated by commas (eg. dairy, nuts). Do not include leading phrases like "Contains".

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

**Allergens - May Contain**&#x20;

Enter any allergens that **may be present** in this product, separated by commas (eg. soy, peanuts). Do not include phrases like "May contain".

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

**Storage Type**

Select the type of storage required for this product - **Ambient**, **Refrigerated** or **Frozen**.

<figure><img src="/files/UxzDBGVz99jWzfAeRx2Q" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/mGMThp5BaM28xX9m4uYi" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

**Shelf Life**&#x20;

This field allows you to specify how long the product remains suitable for use or sale.&#x20;

Enter a numerical value, then select whether the shelf life is measured in **Days**, **Months**, or **Years**, depending on what applies to the product.

<figure><img src="/files/UxzDBGVz99jWzfAeRx2Q" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/8Tv9SyTa6OYmyCV7uCQx" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/UxzDBGVz99jWzfAeRx2Q" alt=""><figcaption></figcaption></figure>

**Expiry Type**

Select the type of expiry date for this product - either **Best Before** or **Use By**.

<figure><img src="/files/UxzDBGVz99jWzfAeRx2Q" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/HEGz5yeLv1mcPFOhz9S5" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

**Nutrition Information**&#x20;

Add the nutrition information for this product.

<figure><img src="/files/Gz3WGHevoKOHovgIGoYD" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/VOcFARobbQr6tBSN7Pt5" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/Gz3WGHevoKOHovgIGoYD" alt=""><figcaption></figcaption></figure>

Click <img src="/files/00qq9MuVz7QQKOMfiGFt" alt="" data-size="line"> to open the **Edit Nutrition** form, where you can enter nutritional details.

<figure><img src="/files/Gz3WGHevoKOHovgIGoYD" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/gyMMgnW6fmCArBWCWqtQ" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/UxzDBGVz99jWzfAeRx2Q" alt=""><figcaption></figcaption></figure>

* **Serving Size:** This is the total number of servings in one full pack of your product.\
  For example, if you have a large cake which weighs 600g and each serving is 100g, then **Servings Per Package = 6**.

* **Serving Size:** This is the amount of product in a single serving. It should reflect the typical portion someone would consume at one time.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
The <img src="/files/koT6aBX4MpGxrq3Gnugv" alt="" data-size="line"> buttons help you automatically work out the **Servings Per Package** and **Serving Size**, based on your product’s total weight or volume.

**✅ Calculate Serving Size**

If you already know how many **Servings Per Package** there are, Supply’d will calculate the **Serving Size** for you.

\
Example:

* You enter “Servings per Pack” = 4
* The total pack weight is 800g
* It will calculate the **Serving Size = 200g**

**✅ Calculate Servings per Pack**

If you know the **Serving Size**, Supply’d will calculate how many servings fit in a pack.

\
Example:

* You enter **Serving Size** = 250ml
* The total pack volume is 1lt
* It will calculate **Servings Per Package = 4**<br>
  {% endhint %}

<figure><img src="/files/Gz3WGHevoKOHovgIGoYD" alt=""><figcaption></figcaption></figure>

Enter the nutrition values per 100 g of the product. The system will automatically calculate the nutrition per serving.

Once all details have been entered, click <img src="/files/zjvEdKpqrLihVUMPgKrc" alt="" data-size="line"> to add the information to the **Labelling** section.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

The completed information will look similar to this on the **Add Product** page.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/E8Hb1HQZkJPD8sWn6mxf" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

### Sell Product&#x20;

Toggle on if you sell this product.&#x20;

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/jKoiOgVu8P84bYrWTx0r" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Price (inc tax)\* \[required field]**&#x20;

The default sale price for a carton/unit of this product, including tax. This is used in place of each sales channels price if they are left blank.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Sale Price (inc tax)**&#x20;

If this product is on sale, enter the sale price here. Leave blank for no sale price.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Tax\* \[required]**&#x20;

Select any tax (such as GST) that is applicable to this product when selling. Leave blank if tax does not appl&#x79;**.**

👉 Refer to the [Tax (Supply'd Hub)](/supplyd-hub/settings/tax-supplyd-hub.md) document for details on setting tax rates.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

**Unit RRP (inc Tax)**

The recommended retail price (RRP), including taxes, for a stockist to sell one unit of this product.

<figure><img src="/files/GsUJbtMS8RqDPHLdNnWK" alt=""><figcaption></figcaption></figure>

**Sold As**

Select whether this product is sold as a single **Unit** or by the **Carton**.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/S8Y7XeqXDtnn3VGssKAq" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

When **Carton** is selected, an additional field - **Carton QTY\*** - will appear.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

**Carton QTY\***

The number of units in a carton when selling on Supply'd.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/GI150Yc7k9a3UoroT0V0" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
This field will only appear when **Carton** is selected in the **Sold As** field, and it is required in that case.
{% endhint %}

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

### Notes

Add any desired notes about this product for internal reference only.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/2oqxMlWBqDrNjGSTUFMb" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

### Save

Click <img src="/files/L5mTUikAaohTpACzGfV4" alt="" data-size="line"> to finish creating the product.

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Save Product** is also an option on the top of the form when clicking the 3 dots in the top right corner.\ <br>

<p align="center"><img src="/files/4PRzxriQ2LkyYclQcS1U" alt="" data-size="original"><br><br></p>
{% endhint %}

<figure><img src="/files/0rNGaFcK44zxcIS9lCJB" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Wi7J1YsTZKYqnUg7GwPn" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.supplyd.co/supplyd-hub/products/adding-products-supplyd-hub.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
