> For the complete documentation index, see [llms.txt](https://help.supplyd.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.supplyd.co/supplyd-hub/navigating-supplyd-hub.md).

# Navigating Supply'd HUB

**Supply’d Hub** is a free platform designed to help suppliers showcase their products, connect with retailers, and grow their business within the Supply’d network. Suppliers can manage product listings, send offers and promotions, and present their range to retailers for ranging consideration and future supply opportunities.

By connecting with retailers already using Supply’d, suppliers can build trading relationships, increase product visibility, and receive orders directly through the platform. Supply’d Hub provides a simple and accessible way for businesses to start managing customer connections and promoting their products online.

This guide will walk you through a brief overview of how to navigate the platform, so you can make the most of its features and keep your business running smoothly, including:

<br>

* [Logging In](#logging-in)
* [Home Page](#home-page)
* [Settings Menu](#settings-menu)
* [Main Menu](#main-menu)
  * [#home](#home "mention")
  * [#products](#products "mention")
  * [#customers](#customers "mention")
  * [#sales](#sales "mention")

***

## Logging In

{% stepper %}
{% step %}

#### Go to Supply'd

Go to <https://supplyd.co/>.<br>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
👉 If you already have a **Supply’d** account, simply head to the **Login** page - <https://app.supplyd.co/>
{% endhint %}

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/6uYRe4bqOpk9BIFeVHvY" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
To create a free **Supply'd Hub** account with, click the **Login** button in the top right, then the <img src="/files/EnWt1LcncamMmVLXidVZ" alt="" data-size="line"> button.

👉 See [Creating Your Supply'd Hub Account](/supplyd-hub/creating-your-supplyd-hub-account.md) for more details.
{% endhint %}

<figure><img src="/files/YLA84WH1VQJDGloKiMU7" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Enter Your Login Details

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="https://cdn.filestackcontent.com/shoex7yEQvMqiM5SnOXe" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

1. Enter your email, click <img src="/files/AXEfwTD1imWJRzvrn9Rg" alt="" data-size="line"> and enter your password.&#x20;

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

2. If Two-Factor Authentication is enabled, you may need to enter a code from your authenticator app or SMS.&#x20;

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

![](https://cdn.filestackcontent.com/UTpKrY5Qlm9BtilyIdW5)

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Check the box to remember your device for 30 days and avoid entering a code each time you log in.&#x20;
{% endhint %}

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

3. Click <img src="/files/170rDXWjluqez3mz2rzO" alt="" data-size="line">.&#x20;

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

***

## Home Page

The **Home** page shows the customers you have added or connected with.

![](/files/izOL3KcXv9GhkNkhpHjv)

{% hint style="success" %}
**Location**

If you have multiple locations on your account you will see a location in the top right. Click the location next to your name in the top right to switch between available locations.\ <br>

<p align="center"><img src="/files/CF4Xs0bbDva6kDOVFbZH" alt="" data-size="original"></p>

<br>

{% hint style="info" %}
This option will only show if you have multiple locations to your account.&#x20;

&#x20;👉 See the [Locations (Supply'd Hub)](/supplyd-hub/settings/locations-supplyd-hub.md) doc for details on how to add additional **Locations**.
{% endhint %}

{% endhint %}

***

#### Upgrade Tab

The **Upgrade** tab contains links where you can learn more or book a demo to see what the full version of Supply’d ERP can offer your business.

<figure><img src="/files/MYYOUAnKc5B7hP131qoO" alt=""><figcaption></figcaption></figure>

***

## Settings Menu

Click your name in the top right corner to open the menu and access all your **Settings**.

<figure><img src="/files/0uhyZj4zOukVTXTZLZjC" alt="" width="175"><figcaption></figcaption></figure>

***

### **My Account**

**My Account** allows you to modify your personal account details, set up two-factor authentication and notifications.

<figure><img src="/files/WVZ6To1Tf7ltnSarJaYH" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="info" %}
Many of the notifications listed in the **Notifications** section relate to the full version of Supply’d and are not available in **Supply’d Hub.**
{% endhint %}

***

### **Settings**

This is where you can manage your settings for Supply'd.

<figure><img src="/files/f70q2SeoNNXGxWC9E97w" alt=""><figcaption></figcaption></figure>

For full details see the relevant docs:

👉 [Billing Settings (Supply'd Hub)](/supplyd-hub/settings/billing-settings-supplyd-hub.md)

👉 [Company Settings (Supply'd Lite)](/supplyd-lite/settings/company-settings-supplyd-lite.md)

👉 [Customer Settings (Supply'd Hub)](/supplyd-hub/settings/customer-settings-supplyd-hub.md)

👉 [Locations (Supply'd Lite)](/supplyd-lite/settings/locations-supplyd-lite.md)

👉 [Product Settings (Supply'd Hub)](/supplyd-hub/settings/product-settings-supplyd-hub.md)

👉 [Users (Supply'd Lite)](/supplyd-lite/settings/users-supplyd-lite.md)

👉 [Tax (Supply'd Hub)](/supplyd-hub/settings/tax-supplyd-hub.md)

***

### Billing

Add and manage your payment details, view your plan or upgrade your account.

👉 [Billing Settings (Supply'd Hub)](/supplyd-hub/settings/billing-settings-supplyd-hub.md)

{% hint style="success" %}
**Billing Settings** mainly relates to the payment of Supply'd platform fees. Since you're using the free Supply'd Hub, there are no platform charges. However, the system requires there to be a billing card added. Charges would only apply if you were to upgrade your account.
{% endhint %}

***

### Users

Supply’d Hub allows one additional user to be added to the account. Adding a user lets you give a team member access to help manage orders, products, and customers. You can control what the user can view and manage, helping your team collaborate while keeping sensitive information secure.

👉 [Users (Supply'd Lite)](/supplyd-lite/settings/users-supplyd-lite.md)

***

### Help

Takes you to **Supply’d Help**, where you can search for answers or browse help docs.

***

### Report Bug

If you experience any issues with Supply'd, you can report them by clicking here to open the **Report a Bug** form.

<figure><img src="/files/9XPfgkCimJPbKuIDHAVM" alt="" width="563"><figcaption></figcaption></figure>

1. **Issue\* \[required field]:** Tell us the issue you are experiencing.
2. **Step To Replicate\* \[required field]:** Please describe the steps needed to reproduce the issue, step-by-step. Include as much detail as possible, such as what you were doing, what you expected to happen, and what actually happened. The more information you provide, the easier it will be for the team to identify and fix the problem quickly.
3. **Severity:** Select the severity of the issue.\
   \ <br>

   <figure><img src="/files/0fbB7P7aANWPpEswYcoB" alt="" width="563"><figcaption></figcaption></figure>

* **Low:** There is an easy work around.
* **Normal:** The bug is manageable temporarily.
* **High:** It's problematic, but not affecting critical functionality.
* **Urgent:** Critical business functionality is broken.

4. **Screenshots (optional):** Optionally add any screenshots showing the issue (eg. error messages etc.). Click <img src="/files/KPq3EVQW05nhgLYfxtzs" alt="" data-size="line"> to select the files from your device.
5. Click <img src="/files/Tf7H1fUnwih8xx6kskT0" alt="" data-size="line">.

***

## Main Menu

On the left-hand side you will see the main menu.&#x20;

<figure><img src="/files/Na6OrvkjVIFZQ07eRVkj" alt="" width="375"><figcaption></figcaption></figure>

***

### **Home**

The **Home** page shows the customers you have added or connected with.

<figure><img src="/files/izOL3KcXv9GhkNkhpHjv" alt=""><figcaption></figcaption></figure>

***

### **Products**

The **Products** page lets you add, view, and manage all your products in one place.

<figure><img src="/files/Y60LdtBNRCI3zG125OwF" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
You will notice that on most pages there are colour-coded statuses beside products, customers, and other items for easy identification of their status at a glance.
{% endhint %}

👉 See the [Products](/supplyd-hub/products.md) docs for details on how to add, manage and offer your products.

***

### **Customers**

Displays a list of all your customers, when they placed their last order with you in Supply'd, and their current status.&#x20;

<figure><img src="/files/7gmxRGIQNCASLO6pQSKW" alt=""><figcaption></figcaption></figure>

\
👉 See the [Customers](/supplyd-erp/customers.md) docs for details on connecting with and managing your customers.

{% hint style="success" %}
The 3 dots in the top right of a page opens a menu with options for that page.
{% endhint %}

***

### Sales

The **Sales** page displays all your sales orders and allows you to manage them.

<figure><img src="/files/EVa6lraYHMthKY36FPw7" alt=""><figcaption></figcaption></figure>

* **Sales Tab -** Displays all orders received from customers and allows you to manage them.
* **Standing Tab -** Displays recurring sales orders that are scheduled to run on a regular basis.

👉 See the [Sales](/supplyd-hub/sales.md) docs for more details.

{% hint style="success" %}
Many pages include search and filter tools to help you quickly find and sort items such as products, sales, and customers.

<br>

<p align="center"><img src="/files/lBxIjBi6tZgeshGxBsXU" alt=""><br><br></p>
{% endhint %}


---

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