Product Settings
Set default product settings to control how products appear and function in your Supply’d account.
In Product Settings in Supply’d, you can customise how your products are displayed and managed to suit your business needs. This includes setting up custom product tags for easy organisation, defining target profit margins to help with pricing accuracy, and choosing your preferred barcode format for consistent labelling. You can also personalise label colours, fonts, and ticket layouts to match your branding, and configure ticket information to ensure key details appear clearly on printed labels and product tags.
This document will guide you through applying settings for:
Applying & Editing Product Settings
Product Editing
Show Matching Supply'd Suppliers
Choose whether or not Supply'd suppliers should appear on product pages for products you have created. Barcodes are used to match the products.
Hide Food Fields
Choose whether or not to show food fields such as ingredients when editing a product.
Custom Product Tags
Add any custom tags you want to use for products, one per line.
Tags
Tags allow you to select a number of tags that suit the product. Some tags are predefined by Supply'd and are used to match particular product types. For example, whether the product is vegan, vegetarian, nut free, gluten free etc. Customers can use tags to find, for example, all vegan products that match a given search query. Tags are selected when adding or updating a product.
👉 See the Adding Products document for how to add tags to a product.
Predict & Scan
Choose your settings for predictions and ordering defaults.
Default Sales Period (Days)* [required field]
Enter a default sales period, in days. If the delivery period for a supplier or item is unknown, this period will be used for the predicted sales period.
Default Min. Stock Hold (Units)* [required field]
Enter a default minimum stock hold. If no minimum stock hold is set for an item, this default minimum stock hold will be used instead.
Ignore Non-working Days
Choose whether or not to ignore non-working days in sales predictions.
If you don't typically receive orders while your business is closed we recommend setting this to "Yes" to prevent non-trading days skewing-down sales predictions.
Ignore Purchase Orders Beyond (Days)
For stock on order when using Scan to Order, enter the number of days an order should remain active before being ignored. This helps prevent orders that don't get received affecting the ordering for too long. Set to "0" to not consider purchase orders when ordering.
Auto-apply Predictions
When an order recommendation is made using Scan to Order, choose whether or not Auto-apply should automatically apply the prediction upon scanning.
Auto-apply Default
Enter the default quantity to order when the prediction is zero. Set to "0" to prevent auto-applying if no sales are predicted.
Prediction Method
Select the method used to predict future sales.
Trend (Internal Patterns)
What it is: A "rearview mirror" look at where we’ve been.
Data Source: Internal only. It uses the numbers we enter into our own systems (e.g., past sales, ticket volume).
How it works: It identifies a general direction (up, down, or flat) and assumes that path will continue.
Best for: Identifying long-term growth or decline without worrying about outside interference.
Forecast (Holistic Predictions)
What it is: A "GPS" that predicts the road ahead by looking at the whole environment.
Data Source: Internal + External. It combines our data with outside factors like:
Public and School Holidays
Weather/Temperature patterns
Temporal and seasonal trends
The "One-Year" Rule: To work accurately, a forecast requires at least 12 months of data. This allows the system to recognise "Seasonality"- ensuring it doesn't mistake a standard holiday spike for a permanent trend.
Best for: Budgeting, staffing, and inventory where outside events impact our daily volume.
This is part of Supply'd's AI Forecasting (see the Supply'd Intelligence documents).
Stats Collection Time
Select the time of day that product stats are collected, in your local timezone.
Product Pricing
Choose your product pricing settings.
Sell Product Price Input
Select whether or not product prices should be added including or excluding tax when adding in Supply'd.
Select Yes to include tax, or No to exclude it.
Price Change Effective Time
Select the time of day that price changes come into effect.
Target Margin
Enter the ideal minimum margin you would like for products you sell. This is used for the colour indicator on margins when editing a product.
Margin Rounding
Enter a decimal value to round pricing when setting a specific margin on a price.
SKU & Barcode Generation
SKU* [required]
Select the format to use when generating a SKU.
First Letter + Unique Count Will generate the SKU using the first letter of the brand and name (5 characters max), followed by a unique count starting from 01.
First Letter + Size + Unique Count Will generate the SKU using the first letter of the brand and name (5 characters max), followed by the size and a unique count starting from 01.
First Letter + Carton QTY + Unique Count Will generate the SKU using the first letter of the brand and name (5 characters max), followed by the carton qty and a unique count starting from 01.
First Letter + Size + Carton QTY + Unique Count Will generate the SKU using the first letter of the brand and name (5 characters max), followed by the size, carton qty and a unique count starting from 01.
Count Will generate the SKU using numbers only, by counting up from the count provided in "Next Count". When this is selected an extra field, SKU Next Count* (this is a required field), will show:
SKU Next Count* [required field when Count is selected] The next value of the SKU count.
Barcode Length* [required field]
Select the length for generating barcodes, choosing between 10 and 14 characters.
Barcode Prefix* [required field]
Enter the prefix to use for generated barcodes. The prefix will be used in combination with the count to generate the barcode.
Barcode Count* [required field]
Enter the next value for the generated barcodes.
If the count or prefix length is shorter than the requested barcode length, additional zeros will be added before the count to ensure the right length is generated.
Product Labels
Default Font* [required field]
Select the default font to use for text on product labels.
Label Text
Enter freeform text from the product labels. Can be used to provide required label information such as a company address.
Storage Info - Ambient
Add storage information to include for ambient products.
Storage Refrigerated - Ambient
Add storage information to include for refrigerated products.
Storage Info - Frozen
Add storage information to include for frozen products.
Label Logos
Add logos to use on product labels. New logos can be uploaded by clicking on Choose File.
The Logo Labels list can be reorganised by clicking and dragging on the 3 lines on the right beside the logo.
Logos can be removed from the list by clicking the X beside the logo.
Product Tickets
Default Font* [required field]
Select the default font for text on shelf tickets or talkers. This can be overridden when generating individual tickets or talkers.
Sale Colour
Choose the colour for sale text and bubbles on labels.
Swatch Colour 1 to 6
Choose a swatch colour for easy reference on the product print screen.
Custom Fields
Add custom product fields to store and manage specific information unique to your business.
To add a custom field click 
. Complete the fields as follows:
Field Name
A name for the custom field. This will be displayed as the label product screen for this field.
Field Type
Select the type of field for this custom field - Short Text, Long Text or Drop Down.
Default Text
Enter the default text to pre-fill this field. Leave blank to not pre-fill this field.
Required
Choose whether or not the field is a required field.
Repeat for any other custom fields you require.
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