> For the complete documentation index, see [llms.txt](https://help.supplyd.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.supplyd.co/supplyd-erp/settings/locations/departments.md).

# Departments

Using departments improves organisation and accountability by ensuring tasks and activities are assigned to the appropriate team or work area.

A **Department** is an optional way to organise teams, operational areas or work activities your locations. Departments help you manage internal processes and allocate tasks to the appropriate team or area by allowing you to:

* Create internal departments and assign **Users** to them.
* Restrict **Product** visibility and ordering to relevant departments.
* Limit **Production Runs** so departments only see the stages relevant to their work.
* Send **Purchase Orders** independently from each department, with supplier replies directed to the appropriate internal contact.
* Assign **Tasks** to the department responsible for completing them.

You can assign one or more departments to different areas, such as:

* **Users:** So team members only see and work with what’s relevant to their department. \
  👉 See  [Users](/supplyd-erp/settings/users.md#departments) in the [Users](/supplyd-erp/settings/users.md) document.
* **Products:** To separate items by department. \
  👉 See [Adding Products](/supplyd-erp/products/adding-products.md#product-details) in the [Adding Products](/supplyd-erp/products/adding-products.md) document.
* **Production Stages:** To track which department is responsible for each step in the process. \
  👉 See [Adding a Production Product](/supplyd-erp/production/adding-a-production-product.md#production-stages) in the [Adding a Production Product](/supplyd-erp/production/adding-a-production-product.md) document. &#x20;
* **Tasks:** Assign tasks to the relevant department. \
  👉 See the [Tasks](/supplyd-erp/tasks.md) document.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2F2QUSHNWAMzJaed4mXHCo%2F27%20-%20Departments%20Tab%20copy.png?alt=media&amp;token=e70aab0f-a7f1-4bac-9adf-81bb34115e4d" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
You can reorder the Departments list by clicking and dragging the three lines next to each name.
{% endhint %}

This document explains how to create and manage **Departments** within a location, including:

* [#adding-a-department](#adding-a-department "mention")
* [#editing-a-department](#editing-a-department "mention")
* [#removing-a-department](#removing-a-department "mention")

***

### Adding a Department

{% stepper %}
{% step %}

#### Go to the Locations Page

Go to the **Locations** page as described above in [The Locations Page](/supplyd-erp/settings/locations/the-locations-page.md).

1. Click on your company name in the top right, then select **Settings**.&#x20;
2. Scroll down and select **Locations** from the **Settings** menu.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FZfdmX4NwTljIiVSRhIs6%2FSpacer.png?alt=media&amp;token=abde7c40-2c0c-4e05-afcb-a7e916640d9c" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Open the Departments Tab

Go to the **Departments** tab.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Click Add+

Click on either the <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FKP6yDcj7VxBTTfx5bWRj%2FAdd%20Department.png?alt=media&amp;token=a6e802c8-dcad-494c-93ba-ba24d67d8ece" alt="" data-size="line"> button (only visible when no departments have been added yet) or **Add +** in the top right corner.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FRFwYhz1rhkSeYceetlDO%2FAdd%20Department.png?alt=media&amp;token=e96c65c2-27b1-4a6e-9147-a16d1aa51786" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

The **Add Department** form will open.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FlXeIlZ7R5O3bCyLcNQW9%2FAdd%20Department%20Form.png?alt=media&amp;token=94a5f205-a473-49a0-a9f3-a811d38de1b1" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

Complete the sections as follows:

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Department Details

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2Fk0fTUREYWLfkU8nn9jgt%2FSpacer.png?alt=media&amp;token=eb4f713a-72d6-4709-88de-9819963359be" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FUHXEjF3UTIBNSyPtlinR%2FDepartment%20Details.png?alt=media&amp;token=2b704997-861a-4926-8396-4b265c3e3eb5" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

**Department Name\* \[required field]**&#x20;

A name for reference this department, eg. Warehouse, Deli, Front of House etc.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

**Default Recipe Input Mode**

Choose whether recipe ingredients should be entered using **Specific Measurements** or calculated using **Baker’s Percentages**.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbkPkJXulwl2shnBFwSYl%2FDefault%20Recipe%20Input%20Mode%20Drop%20Down.png?alt=media&amp;token=eeb815c6-e076-42a0-8e07-4e84a39cd397" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

* **Use Global Setting:** Applies the default recipe input mode set for the account in the [Production Settings](/supplyd-erp/settings/production-settings.md#production-defaults) of your[Production Settings](/supplyd-erp/settings/production-settings.md).
* **Ingredient Measurements:** Recipes are entered using fixed quantities and measurements such as grams, kilograms, litres, teaspoons, or cups.
* **Bakers Percentage:** Recipes are entered using baker’s percentages, where flour is always set to 100% and all other ingredients are calculated relative to the flour weight.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Order Contacts

Override the contact information that Supply'd uses in specific scenarios based on the department assigned to an order.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2Fk0fTUREYWLfkU8nn9jgt%2FSpacer.png?alt=media&amp;token=eb4f713a-72d6-4709-88de-9819963359be" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FG5vKSWsvMocynzAP0kKr%2FOrder%20Contacts.png?alt=media&amp;token=872fce94-bb20-4740-9d81-b305067b7542" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

**Purchase Order Reply Email**

Enter or select the email address where purchase order replies for this department should be sent.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Xero Settings

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
This section, along with its fields, will only appear if you have these third-party programs integrated with your Supply’d account.

👉 See the [Integrations](/supplyd-erp/settings/integrations.md) documents for more information,
{% endhint %}

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FzttoB5MqkGc8v4tgwNYN%2F32%20-%20Xero%20Settings.png?alt=media&amp;token=b6506521-cf93-44b1-b386-ab3b24816422" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

Select the appropriate accounts from the drop-down menus.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Click Save

Click <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2F9H7KaZQ2NUtbFYwi44EQ%2FSAVE.png?alt=media&amp;token=e3e31548-016a-44ba-9573-9d43495c83c8" alt="" data-size="line"> to add this department.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}

#### Repeat

Repeat steps 3 to 7 for any additional departments you wish to add.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnR0YxxLrC015mplUQU2z%2FSpacer.png?alt=media&amp;token=b6311d0a-7879-406e-94d5-1b54ddd0813d" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

***

### Editing a Department

To edit a department:

{% stepper %}
{% step %}
Click on your company name in the top right, then select **Settings**.&#x20;

{% endstep %}

{% step %}
Scroll down and select **Locations** from the **Settings** menu.

{% endstep %}

{% step %}
Go to the **Departments** tab.

{% endstep %}

{% step %}
Select the department you would like to edit. The **Edit Department** form will open.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2Fk0fTUREYWLfkU8nn9jgt%2FSpacer.png?alt=media&amp;token=eb4f713a-72d6-4709-88de-9819963359be" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FWrFmQqx0aw0Z7kpyx8XS%2FEdit%20Department%20Form.png?alt=media&amp;token=fd97470d-03ae-476a-a287-f4f0133edcde" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2Fk0fTUREYWLfkU8nn9jgt%2FSpacer.png?alt=media&amp;token=eb4f713a-72d6-4709-88de-9819963359be" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}
Update the fields as following the guidelines above in [#adding-a-department](#adding-a-department "mention").

{% endstep %}

{% step %}
Click <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2F9H7KaZQ2NUtbFYwi44EQ%2FSAVE.png?alt=media&amp;token=e3e31548-016a-44ba-9573-9d43495c83c8" alt="" data-size="line"> to apply the updates.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FIhtMhI5yqU9wW4QoILu8%2FSpacer.png?alt=media&amp;token=7d306fce-40ae-4afc-a6c7-2e329e46f8bd" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

***

### Removing a Department

Departments can be removed by selecting a department to open the **Edit Department** form, clicking the three dots in the top right, and choosing **Remove Department**.

To edit a department:

{% stepper %}
{% step %}
Click on your company name in the top right, then select **Settings**.&#x20;

{% endstep %}

{% step %}
Scroll down and select **Locations** from the **Settings** menu.

{% endstep %}

{% step %}
Go to the **Departments** tab to view your list of departments.

{% endstep %}

{% step %}
Select the department you would like to remove. The **Edit Department** form will open.

{% endstep %}

{% step %}
Click on the 3 dots in the top right and select **Remove**.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FIhtMhI5yqU9wW4QoILu8%2FSpacer.png?alt=media&amp;token=7d306fce-40ae-4afc-a6c7-2e329e46f8bd" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FSB4mkGzRu5CQ9KdhSFt0%2FSelect%20Remove.png?alt=media&amp;token=7baceb65-bc39-4445-b412-d3d2ea98a4fc" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FIhtMhI5yqU9wW4QoILu8%2FSpacer.png?alt=media&amp;token=7d306fce-40ae-4afc-a6c7-2e329e46f8bd" alt=""><figcaption></figcaption></figure>

You will be asked to confirm.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FIhtMhI5yqU9wW4QoILu8%2FSpacer.png?alt=media&amp;token=7d306fce-40ae-4afc-a6c7-2e329e46f8bd" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FLekn3E6SfGHDSpYsKGL5%2F35%20-%20Confirm%20Remove%20Department.png?alt=media&amp;token=0b812754-6db8-46ea-b6f6-8960826ff69d" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FIhtMhI5yqU9wW4QoILu8%2FSpacer.png?alt=media&amp;token=7d306fce-40ae-4afc-a6c7-2e329e46f8bd" alt=""><figcaption></figcaption></figure>

Click <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FOnvVXsjcUsqokKzrQGgY%2FRemove.png?alt=media&amp;token=c4bb99f8-7f81-45d7-b4a6-2c57bb6f4b8e" alt="" data-size="line">.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FIhtMhI5yqU9wW4QoILu8%2FSpacer.png?alt=media&amp;token=7d306fce-40ae-4afc-a6c7-2e329e46f8bd" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.supplyd.co/supplyd-erp/settings/locations/departments.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
