> For the complete documentation index, see [llms.txt](https://help.supplyd.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.supplyd.co/supplyd-erp/settings/billing-settings.md).
# Billing Settings
**Billing Settings** in Supply’d let you manage your payment methods, your plan and view your invoices all in one place. Here, you can update your billing details, view past payments, and download invoices for your records. It’s where you go to keep your Supply’d account up to date and ensure your subscription runs smoothly.
{% hint style="info" %}
## Billing & Payouts
#### Billing
Supply'd billing runs on a 7 day cycle from the date you register. Billing occur automatically to your uploaded credit card based on the usage for the previous period.
{% hint style="success" %}
Direct debit is available upon request if credit card payments are not suitable for you. Please contact us to request access to set-up direct debit.
{% endhint %}
{% hint style="success" %}
You can access your plan fees, next billing date and current estimate on [#plan](#plan "mention") tab.
{% endhint %}
***
#### Supplier Payouts
Payouts are paid out via Stripe Express. All suppliers must set-up a Stripe Express account in order to sell on Supply'd (see [Billing Settings](/supplyd-erp/settings/billing-settings.md)). Payouts are made as per your selected payout schedule to your Stripe Express account which will subsequently deposit the funds into your bank account. You can see your next payout date under the **Plan** tab in your [Billing Settings](/supplyd-erp/settings/billing-settings.md).
{% hint style="warning" %}
Funds can take up to 7 days to become available, Stripe will only pay out any funds that have already cleared. You may receive multiple payouts from Stripe for the one invoice in Supply'd.
{% endhint %}
If your payout is negative - meaning your fees exceed your credits - you will be charged the difference to your saved credit card. Payout equals your credits minus any platform and credit card fees.
To understand the payout amount and what fees were paid for, click on the 3 dots in the top right corner, select **Settings**, then **Billing** from the **Settings** menu, finally **Invoices** and click on the invoice. On the payout overlay click the 3 dots in the top right then click **Download Invoice**. You can also receive invoice emails, these are set under the user settings (see the [Users](/supplyd-erp/settings/users.md) document).
{% endhint %}
**Billing** **Settings** you can manage are:
* [#setting-or-editing-your-billing-settings](#setting-or-editing-your-billing-settings "mention")
* [#billing](#billing "mention")
* [#adding-a-payment-method](#adding-a-payment-method "mention")
* [#changing-a-payment-method](#changing-a-payment-method "mention")
* [#removing-a-payment-method](#removing-a-payment-method "mention")
* [#payout-account](#payout-account "mention")
* [#plan](#plan "mention")
* [#devices](#devices "mention")
* [#invoices](#invoices "mention")
***
## Setting or Editing Your Billing Setting**s**
To set or edit your **Billing Settings**, click on your company name in the top right and select **Billing**.
Alternatively, select **Settings**. Scroll down and select **Billing** from the **Settings** menu.
The **Billing Settings** page will open, detailing all your payment information.
You will see 4 tabs - **Billing**, **Plan**, **Devices** and **Invoices**. We will discuss these below.
***
## Billing
The **Billing** tab lists all the payment methods you have set - **Billing Credit Cards**, **Billing Direct Debit** and your **Payout Account** for Stripe.
* [#adding-a-payment-method](#adding-a-payment-method "mention")
* [#changing-a-payment-method](#changing-a-payment-method "mention")
* [#removing-a-payment-method](#removing-a-payment-method "mention")
* [#payout-account](#payout-account "mention")
***
### Adding a Payment Method
A payment method - credit card or direct debit - is required for all suppliers for billing of platform fees. A credit card can also be added for payment of orders through Supply'd.
To add a **Payment Method**:
{% stepper %}
{% step %}
#### Click Add+
Click **Add +** in the top right.
\
The **Add Payment Method** form will open.
***
{% endstep %}
{% step %}
#### Complete the Form
**Card**
Clicking **Card** opens a form for you to add your credit card details.
**Direct Debit**
Clicking **Direct Debit** opens a form for you to add all bank details for Direct Debit payments for billing purposes.
{% hint style="warning" %}
Direct Debit payment methods can only be used for billing purposes.
{% endhint %}
Once completed, the payment method will appear on the **Payment Methods** list.
***
{% endstep %}
{% step %}
#### Click Save
Click to save the credit card or Direct Debit details to your account. The method will appear on the **Payment Methods** list.
***
{% endstep %}
{% step %}
#### Select Billing or Orders
If this will be the method you will use for payment, ie. not a backup method, select the payment method from the **Payment Methods** list.
The details will open.
Under **Use For**, tick the boxes next to **Billing** and/or **Orders** depending on whether you want to use this card to pay your Supply’d platform charges, your orders through Supply’d, or both.
{% hint style="warning" %}
Direct Debit payment methods can only be used for billing purposes.
{% endhint %}
{% hint style="success" %}
The payment method(s) you are currently using will have colour-coded tags beside them for easy identification.
* - Billing of your platform charges.
* - Order payment.
* - Both billing of platform charges and order payment.
* - Backup payment method.
{% endhint %}
{% hint style="success" %}
To change your payment method, simply select the desired method from the list and tick the appropriate box(es).
👉 See [#changing-a-payment-method](#changing-a-payment-method "mention") below.
{% endhint %}
***
{% endstep %}
{% step %}
#### Click Save
Click to save the **Use For** details.
{% hint style="info" %}
Credit card details will be verified, and a temporary $1.00 charge may appear on your card, however, this will be automatically refunded.
{% endhint %}
{% hint style="warning" %}
It is not possible to edit a credit card once it has been added. You can, however, remove the card and add a new one.
👉 See [#removing-a-billing-card](#removing-a-billing-card "mention") below.
{% endhint %}
{% endstep %}
{% endstepper %}
***
### Changing a Payment Method
To change a **Payment Method** (Card or Direct Debit):
{% stepper %}
{% step %}
Click on your company name in the top right corner and select **Billing** from the menu.
{% endstep %}
{% step %}
Select the method you would like to use. The details will open.
{% endstep %}
{% step %}
Tick the appropriate box(es) - **Billing** and/or **Orders**.
{% endstep %}
{% step %}
Click .
{% endstep %}
{% endstepper %}
***
### Removing a Payment Method
To remove a **Payment Method** (Card or Direct Debit):
{% stepper %}
{% step %}
Click on your company name in the top right corner and select **Billing** from the menu.
{% endstep %}
{% step %}
Select the method you would like to remove. The card or direct debit details will open.
{% endstep %}
{% step %}
Click on the 3 dots in the top right corner and select **Remove Card.** You will be asked to confirm.
{% hint style="warning" %}
You cannot remove your current payment method. You must add/select a new payment method before removing the existing one.
{% endhint %}
{% hint style="success" %}
All credit cards are stored securely with **Stripe**, one of the world’s largest payment providers. Supply’d does not store any credit card information on its platform.
{% endhint %}
{% endstep %}
{% endstepper %}
***
### Payout Account
A payout account is required for all suppliers to enable payments for credit card transactions and billing for platform and credit card fees. The payments accounts are managed by **Stripe** to ensure maximum security on the platform. As part of this you will need to sign up for a **Stripe Express** account. Sign-up takes about 5 minutes to enter all the required information. Once completed along with the other getting started steps you will be able to start selling on Supply'd.
\
To start click .
You can also select the **Payout Frequency** for which you'd prefer to be paid out in. Frequency options may vary depending on your order volumes. Click **Save** to apply the changes.
Once set-up you can access your **Stripe Express Dashboard** via the link picture above. Payouts are made from us to your Stripe Express account. Payments are then managed from your Stripe Express account to your bank account as per the settings and configuration you choose in Stripe Express. Should your bank account details change, you will need to update this in your Stripe Express account. Your Stripe Express account will track payments from us, so should you have any queries about where a payout is, you can check your Stripe Express account first.
***
## Plan
\
On the **Plan** screen you can see a clear view of your current Supply'd plan and costs.
**Users**
Shows the number of users under your Supply'd plan and any additional charges that may be involved.
**Locations**
The number of locations under your Supply'd plan and any additional charges that may be involved.
**Scanners**
The number of PDA scanners hired and the charges for those.
**SMS Orders**
The number of SMS orders and the charges for these.
**Credit Card Fees**
The number of credit card transactions and the charges for these.
**Custom Suppliers**
The number of custom suppliers permitted with your Supply'd plan.
**Additional Modules**
Additional modules, such as the **Production Module**, can be turned on or off here.
{% hint style="info" %}
Charges and payouts are done on a 7 day billing cycle which starts from the date your account was created. The plan page will indicate when the next charge/payout is due. Please note: payouts will take a few days to hit your bank account, the date indicated is when it will be processed on our end, not when your payout will be received.
{% endhint %}
***
## Devices
Shows details of any Supply'd PDA scanners being used by your company, along with the hire price and unit reference.
***
## Invoices
Displays invoices charged for using the platform.
\
Click any invoice to view its details and a summary of the payout or charge.
To download an invoice, click the 3 dots menu in the top right corner and select **Download Invoice**.
---
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