> For the complete documentation index, see [llms.txt](https://help.supplyd.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.supplyd.co/supplyd-erp/products/promotions/customer-promotions/managing-customer-promotions.md).
# Managing Customer Promotions
Supply’d Product Promotions enable you to create and manage special offers across your sales channels, helping boost sales, increase customer engagement, and promote selected products with ease.
**Customer Promotions** allow you to create and manage special offers that encourage customers to purchase more and increase sales. Supply’d makes it easy to set up targeted promotions for selected products, customer groups, or sales channels, ensuring discounts and offers are applied consistently and automatically.
{% hint style="success" %}
To learn how to create a customer promotion, see the [Creating a Customer Promotion](/supplyd-erp/products/promotions/customer-promotions/creating-a-customer-promotion.md) document.
{% endhint %}
This document explains how to view and manage **Customer Promotions**, including how to review the details and status of promotions you have sent to your customers.
* [#viewing-promotions](#viewing-promotions "mention")
* [#id-1-all-customer-promotions](#id-1-all-customer-promotions "mention")
* [#id-2-promotions-sent-to-a-specific-customer](#id-2-promotions-sent-to-a-specific-customer "mention")
* [#promotion-details](#promotion-details "mention")
* [#removing-a-promotion](#removing-a-promotion "mention")
***
## Viewing Promotions
Customer promotions can be viewed in two ways:
#### 1 - All Customer Promotions
To view all promotions you have sent to your customers, select **Customers** from the main menu, then go to the **Promotions** tab.
#### 2 - Promotions Sent to a Specific Customer
To view promotions you have sent to a specific customer:
1. Select **Customers** from the main menu.
2. Select a customer to open their details.
3. Select the **Promotions** tab.
The **Promotions** tab on a customer’s page lists the promotions available to the customer, providing a central location to view and manage customer-specific promotions and related information.
{% hint style="success" %}
Promotion Statuses are colour-coded for easy identification:
* - The customer has been sent the promotion.
* - The promotion has been removed by either you or the customer.
The number in the grey box to the right of each promotion - - indicates how many customers that the promotion has been sent to. This will automatically change to .
{% endhint %}
***
### Promotion Details
Select a **Promotion** to open and view its details, including the applicable products, pricing or discount information, and any relevant dates.
***
{% stepper %}
{% step %}
Select the Promotion:
1. Select **Customers** from the main menu.
2. Go to the **Promotions** tab.
3. Select the promotion you would like to remove.
{% endstep %}
{% step %}
Click on the 3 dots in the top right and select **Remove Promotion**.
You will be asked to confirm.
{% endstep %}
{% step %}
Click .
{% endstep %}
{% endstepper %}
---
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- The customer has been sent the promotion.
* 
- The promotion has been removed by either you or the customer.
- indicates how many customers that the promotion has been sent to. This will automatically change to 
.
