> For the complete documentation index, see [llms.txt](https://help.supplyd.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.supplyd.co/supplyd-erp/products/offers/accepting-offers-from-suppliers.md).

# Accepting Offers from Suppliers

**Offers** in Supply’d give you access to special pricing, promotions, and new products from your suppliers. From the **Offers** page, you can view offer details, compare pricing, and accept offers that suit your business needs. Whether you're looking to take advantage of a promotion, secure better pricing, or discover new products, offers provide a simple way to make informed purchasing decisions and maximise value.

In Supply’d ERP, you can receive offers from connected suppliers who use either Supply’d ERP or Supply’d Hub. These offers may include special pricing, promotions, or new products available for you to review and accept.

This document guides you through responding to offers, including how to accept, reject, and range offered products.

* [#the-offers-page](#the-offers-page "mention")
* [#connecting-with-a-hub-supplier](#connecting-with-a-hub-supplier "mention")
* [#responding-to-an-offer](#responding-to-an-offer "mention")
* [#ranging-the-offer-product](#ranging-the-offer-product "mention")
* [#bulk-actions](#bulk-actions "mention")
* [#filtering-or-searching-the-products-list](#filtering-or-searching-the-products-list "mention")

***

## The Offers Page

The **Offers** tab on the **Products** page shows all product offers you’ve received from suppliers. It provides a central place to review new products, view pricing and offer details, and track the status of each offer (such as awaiting feedback, awaiting samples, ranged, or rejected).

From this tab, you can open each offer to see full product information, communicate with suppliers, and decide whether to accept, reject, or request samples before adding the product to your range.

<figure><img src="/files/BGiVPtjMlevaLm9FNsXo" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Offer statuses are colour-coded for easy identification:<br>

* <img src="/files/dhOkel6ZsF0kEcRtmTl4" alt="" data-size="line"> - The offer has been sent and is waiting for the customer to review and respond.
* <img src="/files/5B9IPqEXj5chEUMt4ji5" alt="" data-size="line"> - The customer has requested additional information or feedback before deciding whether to range the product.
* <img src="/files/uQyDOFexkT7EIHzfI6qD" alt="" data-size="line"> - The customer has requested product samples for evaluation.
* <img src="/files/SpyD1rjIJ3EiByvtuyOb" alt="" data-size="line"> - The customer has accepted the product and added it to their product range, making it available for ordering.
* <img src="/files/eZJJdPWd3EOd5ej1fhKv" alt="" data-size="line"> - The customer has decided not to range the product at this time.
* <img src="/files/jyP23II3TgQKNhPqzk1w" alt="" data-size="line"> - The offer has been withdrawn and is no longer active or available for the customer to respond to.<br>
  {% endhint %}

***

### Additional Options for the Offers Page

Clicking the 3 dots in the top right of the offer product's details page opens a menu with additional options.

<figure><img src="/files/yFIKtATGZvZu1ZsGrJcx" alt=""><figcaption></figcaption></figure>

**Edit Table Layout**

Opens the **Offers Layout** form, allowing you to choose what information is displayed on the **Offers** page and the order it appears in. To reorder the list, click the three lines next to a field and drag it into your preferred position.

<figure><img src="/files/NJVtJtfD3ShwpHWM3uOX" alt="" width="375"><figcaption></figcaption></figure>

***

## Connecting with a Supply'd Hub Supplier

**Supply’d Hub** is a platform that helps suppliers showcase their products and connect with retailers. Suppliers can list their products, build relationships with current and potential customers, and present their product range for consideration and future ordering opportunities.

To receive offers from suppliers using **Supply’d Hub**, you must first enable Hub connections and establish a connection with the supplier.

{% stepper %}
{% step %}

#### Enable Hub Connections

To receive offers from Supply’d Hub suppliers, you must first connect with them. To enable this, ensure that the **Accept Hub Connections** option is set to "**Yes**" in the [Company Settings](/supplyd-erp/settings/company-settings.md#company-setting) section of your [Company Settings](/supplyd-erp/settings/company-settings.md).

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Qz1j8EmIDpXpvZINRiZr" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Connect with the Supplier

A connection can be established in one of two ways:

* The supplier sends you a connection request, which you accept.
* You send a connection request to the supplier, which they accept.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

👉 See the [Adding Suppliers & Supplier Groups](/supplyd-erp/suppliers/adding-suppliers-and-supplier-groups.md#connecting-with-a-supplyd-supplier) and [Adding Suppliers & Supplier Groups](/supplyd-erp/suppliers/adding-suppliers-and-supplier-groups.md#supplier-requests) sections of the [Adding Suppliers & Supplier Groups](/supplyd-erp/suppliers/adding-suppliers-and-supplier-groups.md) document.&#x20;

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

Once the connection has been established, the supplier can send you product offers through Supply’d.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

***

## Responding to an Offer

{% stepper %}
{% step %}

#### You Receive an Offer

When a supplier sends you an offer, you will receive an email showing the product and the price offered, along with a link to review the product(s) and respond to the offer.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/6XM0YgnUVfBW8fVTEDbA" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

The offer will also appear on your **Products** page under the **Offers** tab.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/R8gu0pgbCWM0Adx5AJbT" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

Clicking on a product opens its details and pricing, along with any message from the supplier regarding the offer.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/KAVZ4zObt4B3YSqjrjfp" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

&#x20;&#x20;

***

{% endstep %}

{% step %}

#### You Respond

Click <img src="/files/u1NwweRd9A9AOozmO23t" alt="" data-size="line"> to choose how you would like to respond or whether you would like to range or reject the product.&#x20;

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/hJqMFfVEVUbPdd25gbKO" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

**Status**

Choose how you would like to respond to the offer.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/7QjE9CXNNwiFv90iAfCz" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

* **Awaiting Feedback:** You are reviewing the offer, discussing it internally or waiting for more details and haven’t made a decision yet.
* **Awaiting Samples:** You’re interested in the product but would like samples before deciding.
* **Ranged:** You’ve accepted the offer and added the product to your active range for ordering.
* **Rejected:** You’ve declined the offer and chosen not to list the product.

You also have the option to include a message with your response.&#x20;

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<img src="/files/zQCjtCGt1ZVp5pq0bfrE" alt="" width="563">

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

All messages between you and your supplier are shown on the offer details page as a record of your correspondence. You can continue messaging until you choose to range or reject the product. Your supplier will receive an email for each response, and you’ll also be notified via email when they reply.

<figure><img src="/files/gczrFjFXejYdihB3r6TH" alt=""><figcaption></figcaption></figure>

<img src="/files/4ysnFL3VwwaAV94srLHu" alt="" width="563">

![](/files/gczrFjFXejYdihB3r6TH)

{% endstep %}
{% endstepper %}

***

## Additional Options

Clicking the 3 dots in the top right of the offer details page opens a menu with additional options.

<figure><img src="/files/iAZJTJdcCYkSApooOOPe" alt=""><figcaption></figcaption></figure>

#### Range Product

As an alternative to using the <img src="/files/u1NwweRd9A9AOozmO23t" alt="" data-size="line"> button and selecting **Ranged**, this option opens the **Add Product** form, allowing you to add the product directly.

#### Add To Favourites

Ranges the offered product and adds it to your [Favourites](/supplyd-erp/favourites/favourites.md) list, making it easy to find, review, and order later.

***

## Ranging the Offer Product

If you decide you would like to range the product being offered, and have selected **Ranged** when responding to the offer, the **Add Product** form will open allowing you to add it to your **Products** page.

<figure><img src="/files/9tettg9hznFlQDv0lCWa" alt="" width="563"><figcaption></figcaption></figure>

Any details provided by the supplier will already be filled in. You just need to review them and add any additional information required.

👉 See the [Adding Products](/supplyd-erp/products/adding-products.md) document for full details on completing the form.

Once the offered product has been ranged and added to your **Products** page, it becomes part of your catalogue and can be ordered from the supplier through the normal purchasing process.

👉 For details on purchasing products from a supplier, refer to the [Placing a Purchase Order](/supplyd-erp/purchase-orders/placing-a-purchase-order.md) document.

***

## Bulk Actions

Clicking the <img src="/files/430viksDyl0g3yb4gir6" alt="" data-size="line"> button on the **Products** page allows you to make changes and perform certain actions singularly or in bulk.

Selecting one or more products from the list, then clicking the <img src="/files/430viksDyl0g3yb4gir6" alt="" data-size="line"> button will open a menu with the options for those products.&#x20;

{% hint style="info" %}
The <img src="/files/y9RDMByD0kndDHBOHPON" alt="" data-size="line"> button stays grey and inactive until at least one product is selected. After selecting products, it turns green and becomes clickable.
{% endhint %}

<figure><img src="/files/uixd4qjw3r1SkFGqkA7F" alt="" width="375"><figcaption></figcaption></figure>

{% hint style="success" %}
Ticking the square beside the <img src="/files/430viksDyl0g3yb4gir6" alt="" data-size="line"> button will select all products on the list.  &#x20;
{% endhint %}

<figure><img src="/files/xki3Je3oZ1tlFXiyWA1o" alt="" width="375"><figcaption></figcaption></figure>

{% hint style="success" %}
Use the **Filter Products** form to narrow the list by specific criteria if you want to perform actions on matching products.
{% endhint %}

***

### Respond

This opens the **Respond to Offers** form, allowing you to apply and send the same response to all selected offers at once.

<figure><img src="/files/j0uAv1rWCaVR1r4MhyRD" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="warning" %}
Offer products can only be ranged individually and cannot be ranged in bulk, so **Ranged** will not be an option when more than one product is selected.
{% endhint %}

Complete the form as explained in the [#responding-to-an-offer](#responding-to-an-offer "mention") section above.

***

## Filtering or Searching the Products List

On the **Products** page, under the **Offers** tab, the 3 lines next to the 3 dots in the top right let you filter the offers list, while the magnifying glass allows you to search for specific items or suppliers.

Clicking on the magnifying glass, you can search the products list by product name,  word or supplier.

![](/files/EDxrhBQRazJD070gdMqb)

Clicking the 3 lines opens the **Filter Offers** form, giving you access to all available filtering options.

<div align="center"><img src="/files/yA24G8YWWk1tAfzlv2w3" alt="" width="375"></div>

**Supplier**

Filter offers to show only those received from selected suppliers. This makes it easier to review offers from a specific supplier.

<figure><img src="/files/gS9RnlugkMqgT4Jk1wQG" alt="" width="375"><figcaption></figcaption></figure>

**Issue Date Range**

Filter offers based on when they were issued. Select a date range to view offers sent within a specific period.

<figure><img src="/files/1RcP6cO8pzWjP7ksCAf2" alt="" width="375"><figcaption></figcaption></figure>

Click <img src="/files/wPjdyFDDj7hQreuwzC9N" alt="" data-size="line"> to apply your selections and filter the **Products** list.


---

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