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Product Details

Products within Supply'd can be used to buy, sell or produce. There is a large amount of information & functionality you can set to configure the products to be used for their various purposes.

When adding a product to Supply’d, the Product Details section contains the key information used to identify and manage the product. This includes details such as the product name, SKU, category, description, and product type.

Completing these details accurately helps ensure the product is correctly set up and easy to find, manage, and use throughout Supply’d.

This document explains how to complete the Product Details section of the Add Product form when adding a new product to Supply’d.


Completing the Product Details Section

1

Open the Add Product Form

  1. Select Products from the main menu to open the Products page.

  2. Click the Add + button in the top right to open the Add Product form.


2

Complete the Product Details

The details about this product such as name, size, images, description etc.

Brand

Select or enter the brand of the product. For example, for Sungold Full Cream Milk 2L, the brand is Sungold. Select a brand from the suggested options, or type a new brand if it is not already listed. If the product has no brand, you can enter your business name instead.

Name* [required field]

Enter the name of the product. Enter the product name without the brand or size, as these can be entered in separate fields.

For example, for Sungold Full Cream Milk 2L, enter Full Cream Milk as the product name.

Size

Enter the weight or size of a single unit of the product. Leave this field blank if you do not want to specify a size.

For example, for Sungold Full Cream Milk 2L, enter 2 as the size and select Litres from the drop-down menu. The size will be displayed to customers when purchasing the product.

Size

These fields determine how items are tracked in Inventory and depends on how you want to manage them. For products you sell, make sure you keep the correct sizing as listed. For items used internally or in production, the requirements may differ depending on use.

For example, if you buy a 15 kg bag of sugar:

  • If you want to track it as a single 15 kg bag, enter 15 kg.

  • If you want to track it in 1 kg units, enter 1 kg.

It’s best to keep this consistent across your inventory, especially if you switch suppliers or use multiple suppliers with different package sizes, to avoid confusion and simplify reporting.

SKU

Enter the SKU of the product. The SKU (Stock Keeping Unit) is a unique identifier used to identify and track the product. Each product must have a unique SKU, and the same SKU cannot be used for multiple products.

Category* [required]

Select the category on your supplier profile where you want the product to be grouped. Supply’d allows you to create your own categories, giving you flexibility to organise products in a way that suits your business. Click or type in the field to view available categories.

For example, for Sungold Full Cream Milk 2L, you might use Full Cream Milk if you mainly distribute milk, or Milk if you sell a wider range of products.

Departments

Select the appropriate department or departments that the product belongs to. Your available departments may differ from the example, depending on how your business has named and organised them.

This field will only appear if you’ve set up optional Departments within your Locations.

👉 Refer to the Departments section of the Locations document.

Unit Barcode

Enter the barcode for one individual unit of the product. Use the barcode on an individual item inside the carton, rather than the carton barcode. This allows customers to scan the item and quickly find it in Supply’d for ordering or reordering.

Carton Barcode

Enter the barcode printed on the carton or outer packaging. This is useful when receiving purchase orders, as staff can scan the carton directly without opening it to scan an individual product.

Product Image

Upload an image of the product to Supply’d. A square image of at least 640 × 640 px with a transparent background, such as a PNG, is recommended. JPG images are also supported.

Description

Enter a detailed description of the product to help customers make informed purchasing decisions. Include relevant information such as ingredients, allergens, and other useful product details.

Tags

Select from a set of predefined tags that describe the product, such as Vegan, Vegetarian, Nut-Free, or Gluten-Free. Customers can use these tags to find products that match their preferences. Click the field to view the available tags.

Dimensions (cm)

Enter the width, height, and depth of the carton in centimetres when shipped.

Weight (kg)

Enter the weight of the carton in kilograms when shipped.

For example, if Sungold Full Cream Milk 2L comes in a crate of 9 and each bottle weighs 2 kg, enter 18. This information is used by third-party applications such as Shippit to provide live shipping quotes.


3

Complete Remaining Fields

Complete the remainder of the form as outlined in the Adding a Product document.

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