> For the complete documentation index, see [llms.txt](https://help.supplyd.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.supplyd.co/supplyd-erp/integrations/shipping-integrations/starshipit.md).

# Starshipit

Integrating **Starshipit** with Supply’d allows you to automate and simplify your shipping process by connecting your orders, fulfilment, and delivery information in one place. This integration ensures accurate shipping labels, real-time tracking updates, and faster order processing - helping you save time, reduce errors, and deliver a smoother experience for your customers.

This document will guide you through:

* [#connecting-to-starshipit](#connecting-to-starshipit "mention")
* [#editing-the-starshipit-integration](#editing-the-starshipit-integration "mention")
* [#disconnecting-from-starshipit](#disconnecting-from-starshipit "mention")

***

## Connecting to Starshipit

{% stepper %}
{% step %}

#### Go to Settings

Click on your company name in the top right and select **Settings**.&#x20;

<figure><img src="/files/KEzgVxMuzbQwwwJjzvf1" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/RWk3bT2GpW0vHHPsZQxg" alt="" width="188"><figcaption></figcaption></figure>

<figure><img src="/files/KEzgVxMuzbQwwwJjzvf1" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Select Integrations

Scroll down and select **Integrations** from the **Settings** menu.

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/0Syl2ZDzg1VgCLUL9h7w" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Click Add+

Click on **Add +** in the top right.

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/1bYnaYLeXyWSjCMcm858" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

The **Add Integration** page will show.&#x20;

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

![](/files/bSSyhWaGYdNUC9rqK8PL)

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Click Starshipit

Click on the **Starshipit** logo (as circled above).&#x20;

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/zLBufHBHSoLPC0eRokmy" alt="" width="279"><figcaption></figcaption></figure>

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

The **Starshipit Settings** form will open.

<figure><img src="/files/I67JVy9s9wznKKI6eE48" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/tHMHKMsrzuaKByDG2cG9" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The list of additional integrations will vary based on the third-party platforms you’ve connected to Supply’d.
{% endhint %}

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If the **Starshipit Settings** page doesn't appear:

1. Click on your name in the top right corner, and select **Settings.**&#x20;
2. Scroll down and select **Integrations.**
3. Select **Starshipit** from the **Integrations** list.&#x20;

You can also follow these steps if you need to make changes to the settings at a later date.
{% endhint %}

<figure><img src="/files/fZIuixk12TvUXCgQkLt6" alt=""><figcaption></figcaption></figure>

Complete the sections as follows:

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

### **Starshipit Settings**

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/SsLQU9Q2i385olxUMI86" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

**Integration Name\* \[required field]**

Enter a name for this integration.

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

**Webhook URL**

It is strongly recommended that you add this webhook URL to your Starshipit account. You can do so under Settings > Tracking & Notifications > Notification endpoint. This will ensure prompt updates of tracking changes into Supply'd.

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

**API Key\* \[required]**

Enter your Starshipit API key. This can be found in your Starshipit account under Settings > API.

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

**Subscription Key**

Enter your Starshipit Subscription key. This can be found in your Starshipit account under Settings > API.

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

### Sync to Supply'd Orders?

Toggle on to to sync Supply'd orders to Starshipit.

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/5jgX0JPZRlZwLst6ylDu" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

**Sync Historical Supply'd Orders**

Choose whether or not to send historical Supply'd orders to Starshipit.&#x20;

Select "**No**" if you would only like to send future orders to Starshipit.&#x20;

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
To define which Supply'd orders should be sent to Starshipit, update your [Shipping Settings](/supplyd-erp/settings/shipping-settings.md#shipping-rules) accordingly. Supply'd orders will only sync for the defined shipping rules. Please save your Starshipit settings before configuring/updating your shipping rules.
{% endhint %}

<figure><img src="/files/2ILc92kUI2f5vBRLqrAa" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

### Sync \[Channel]

Toggle on to sync \[Channel] - \[Integration] orders to Starshipit.

<figure><img src="/files/I67JVy9s9wznKKI6eE48" alt=""><figcaption></figcaption></figure>

We are using Shopify here as the example.&#x20;

<figure><img src="/files/I67JVy9s9wznKKI6eE48" alt=""><figcaption></figcaption></figure>

![](/files/IwvdX9PHYa5guzxCQBdv)

<figure><img src="/files/I67JVy9s9wznKKI6eE48" alt=""><figcaption></figcaption></figure>

**Sync Historical \[Channel] Orders**&#x20;

Choose whether or not to send historical \[Channel] orders to Starshipit.&#x20;

Select **No** if you would only like to send future orders to Starshipit.

<figure><img src="/files/I67JVy9s9wznKKI6eE48" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/xyg3X3EKFu0IihRmWbBu" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/I67JVy9s9wznKKI6eE48" alt=""><figcaption></figcaption></figure>

**Sync \[Channel] Orders Using**

Choose how to map \[Channel] orders to Starshipit - either using Shipping Rules or by sending all orders from this sales channel.

<figure><img src="/files/I67JVy9s9wznKKI6eE48" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/z70BNqQHRJgH9Ri7BucA" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/I67JVy9s9wznKKI6eE48" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

### Sync Other Platforms

For other platforms, such as, WooCommerce, Square etc. that you would like to sync, toggle on and complete the fields as explained above.

<figure><img src="/files/I67JVy9s9wznKKI6eE48" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Click Save

Click <img src="/files/b0q09MIhJOTfYsmb0tgX" alt="" data-size="line"> to add the Starshipit integration.

<figure><img src="/files/I67JVy9s9wznKKI6eE48" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

***

## Editing the Starshipit Integration

If you like to edit the Starshipit integration:

{% stepper %}
{% step %}
Click on your company name in the top right corner and select **Settings** from the menu.

{% endstep %}

{% step %}
Scroll down and select **Integrations**.&#x20;

{% endstep %}

{% step %}
Select **Starshipit** from the **Integrations** list. The **Starshipit Settings** page will open.

{% endstep %}

{% step %}
Update any details required following the guidelines above for [#connecting-to-starshipit](#connecting-to-starshipit "mention").

{% endstep %}

{% step %}
Click <img src="/files/b0q09MIhJOTfYsmb0tgX" alt="" data-size="line"> to update the settings.

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

***

## Disconnecting from Starshipit

If you like to disconnect from Starshipit:

{% stepper %}
{% step %}
Click on your company name in the top right corner and select **Settings** from the menu.

{% endstep %}

{% step %}
Scroll down and select **Integrations**.&#x20;

{% endstep %}

{% step %}
Select **Starshipit** from the **Integrations** list.&#x20;

{% endstep %}

{% step %}
Click on the 3 dots in the top right corner and select **Remove Integration.**

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/BU5C4jOKLiIa62rwHR18" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

You will be asked to confirm.

<figure><img src="/files/OXsZDvqjGK3csr3nOiFw" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/T1HXLigCtJdqCT4MIgtZ" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="/files/cdfXIoRyufCczh55sfjz" alt=""><figcaption></figcaption></figure>

Click <img src="/files/txvoUa0ILRjsPwxJw9h0" alt="" data-size="line">.

<figure><img src="/files/cevIlKew8HpFazkAwuJk" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.supplyd.co/supplyd-erp/integrations/shipping-integrations/starshipit.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
