> For the complete documentation index, see [llms.txt](https://help.supplyd.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.supplyd.co/supplyd-erp/customers/managing-customers/customer-sales.md).

# Customer Sales

Managing Customer Sales provides a clear overview of customer purchases, helping you track sales activity, monitor transactions, and manage customer relationships more effectively.

The **Customer's Sales** tab provides a central view of sales activity for each customer in Supply’d. From here, you can review sales orders, invoices, and other transaction details, making it easier to track purchases and manage ongoing customer activity.

This document briefly explains the **Sales** tab on a customer's page.

* [#the-customer-sales-tab](#the-customer-sales-tab "mention")
* [#creating-a-sales-order](#creating-a-sales-order "mention")

***

## The Customer Sales Tab

The **Sales** tab on a customer’s page lists the sales activity associated with the customer, providing a central location to view and manage sales orders and related information.

To view a customer’s sales:

1. Select **Customers** from the main menu.
2. Select a customer to open their details.
3. Select the **Sales** tab.

{% hint style="success" %}
👉 The **Customers** page and the options available in the **Customers** list are explained in [The Customers Page](/supplyd-erp/customers/the-customers-page.md) document.
{% endhint %}

<br>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FH9yG53alfYUvJ8FhZgC3%2F1%20-%20Customers%20Sales%20Tab.png?alt=media&amp;token=99e8419c-607e-4c78-8fac-4aed7e63e13d" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Order statuses will appear on the **Sales Orders** list in various colours for easy identification.

* <img src="https://help.supplyd.co/~gitbook/image?url=https%3A%2F%2F2965503026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FDaPYJDB89ny0x7wcMedb%252Fuploads%252FrxOsVRHsbzMw8HW8G0yU%252FORDER%2520PLACED.png%3Falt%3Dmedia%26token%3D2278ef00-beb4-4f50-ac8f-a07e60ed7b54&#x26;width=221&#x26;dpr=3&#x26;quality=100&#x26;sign=531e3fc1&#x26;sv=2" alt="" data-size="line"> - The order has been placed.
* <img src="https://help.supplyd.co/~gitbook/image?url=https%3A%2F%2F2965503026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FDaPYJDB89ny0x7wcMedb%252Fuploads%252FLs3w5lwsXnB0fC3vYY98%252FORDER%2520PICKED.png%3Falt%3Dmedia%26token%3D19ce9d7f-4420-42a7-a6ab-d9217995fdfa&#x26;width=215&#x26;dpr=3&#x26;quality=100&#x26;sign=4634a797&#x26;sv=2" alt="" data-size="line"> - Products have been picked and the order is ready for packing.
* <img src="https://help.supplyd.co/~gitbook/image?url=https%3A%2F%2F2965503026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FDaPYJDB89ny0x7wcMedb%252Fuploads%252F4rh1tELkiyu6lAge21Wv%252FORDER%2520PACKED.png%3Falt%3Dmedia%26token%3Df2a7c7c0-6907-4131-bcca-7c8cb4cf7ba6&#x26;width=222&#x26;dpr=3&#x26;quality=100&#x26;sign=8411da7b&#x26;sv=2" alt="" data-size="line"> - The order has been packed and is ready for shipping.
* <img src="https://help.supplyd.co/~gitbook/image?url=https%3A%2F%2F2965503026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FDaPYJDB89ny0x7wcMedb%252Fuploads%252FqgKwlDgXCEL18iHLl0M1%252FSHIPPED.png%3Falt%3Dmedia%26token%3D733a0318-bf90-4fef-9ef0-542b173e6672&#x26;width=139&#x26;dpr=3&#x26;quality=100&#x26;sign=e0f980ca&#x26;sv=2" alt="" data-size="line"> - The order has been shipped to the customer.
* <img src="https://help.supplyd.co/~gitbook/image?url=https%3A%2F%2F2965503026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FDaPYJDB89ny0x7wcMedb%252Fuploads%252FeJ6D5xX7T15vh6KuaJyM%252FCOMPLETED.png%3Falt%3Dmedia%26token%3Df1620a00-5925-4772-b463-a38b09aa1642&#x26;width=182&#x26;dpr=3&#x26;quality=100&#x26;sign=62d0438f&#x26;sv=2" alt="" data-size="line"> - The order has been completed.
* <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FQJmeJmFm8ib5pCQodPU5%2FHOLD.png?alt=media&amp;token=74b99e18-cdef-43c9-b9ae-89a77269421f" alt="" data-size="line"> - The order has temporarily been placed on hold.
* <img src="https://help.supplyd.co/~gitbook/image?url=https%3A%2F%2F2965503026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FDaPYJDB89ny0x7wcMedb%252Fuploads%252F2gHmIjvna9Bt5gVKwVzR%252FDRAFT.png%3Falt%3Dmedia%26token%3D922626f9-e207-45d4-8bdf-ae2d56aa54ca&#x26;width=113&#x26;dpr=3&#x26;quality=100&#x26;sign=d8c63161&#x26;sv=2" alt="" data-size="line"> - The order is currently being prepared and has not yet been placed.
* <img src="https://help.supplyd.co/~gitbook/image?url=https%3A%2F%2F2965503026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FDaPYJDB89ny0x7wcMedb%252Fuploads%252FysDMRq5QETDbmaPmbbRR%252FCANCELLED.png%3Falt%3Dmedia%26token%3D28d0d295-aad9-4c30-b858-20075714acbf&#x26;width=175&#x26;dpr=3&#x26;quality=100&#x26;sign=41175bb3&#x26;sv=2" alt="" data-size="line"> - The order has been cancelled.
* <img src="https://help.supplyd.co/~gitbook/image?url=https%3A%2F%2F2965503026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FDaPYJDB89ny0x7wcMedb%252Fuploads%252FTVwp4UDAqmwq0ca5FePU%252FPAYMENT%2520FAILED.png%3Falt%3Dmedia%26token%3D2d2ccecc-334a-4957-8448-0d96855c0b36&#x26;width=237&#x26;dpr=3&#x26;quality=100&#x26;sign=7d1747fa&#x26;sv=2" alt="" data-size="line"> - The customer's payment failed to go through.
* <img src="https://help.supplyd.co/~gitbook/image?url=https%3A%2F%2F2965503026-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FDaPYJDB89ny0x7wcMedb%252Fuploads%252FGW0aCIERdzqR9y8EOIXy%252FAWAITING%2520PAYMENT.png%3Falt%3Dmedia%26token%3D1bf36958-552e-45a5-b40e-377f303ba09e&#x26;width=271&#x26;dpr=3&#x26;quality=100&#x26;sign=7fba5185&#x26;sv=2" alt="" data-size="line"> - The order is pending payment.<br>
  {% endhint %}

Click on an order to open its details, where you can review the products, quantities, pricing, delivery information, customer details, and current order status.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FyJTNXMD3uos6btm7X4bL%2F2%20-%20Customer%20Order%20Details.png?alt=media&amp;token=4c6d4c0b-f6b9-437c-b9d7-debc1ea2fbc2" alt="" width="563"><figcaption></figcaption></figure>

***

## Creating a Sales Order

{% stepper %}
{% step %}

#### Go to the Orders Tab

1. Select **Customers** from the main menu to view a list of all your customers.
2. Select the customer that you would like to place the order for.
3. Go to the **Orders** tab to view all orders placed by or on behalf of this customer.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FDakKdpG7qL2DUxgdcDDT%2FSpacer.png?alt=media&amp;token=567cf482-4b44-4e60-bded-10e87970af13" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Click Add+

Click **Add+** in the top right.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FDakKdpG7qL2DUxgdcDDT%2FSpacer.png?alt=media&amp;token=567cf482-4b44-4e60-bded-10e87970af13" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2F4uZqUkCn1MZsP1ZIjwYF%2FAdd%2B%20Orders.png?alt=media&amp;token=7fbf538e-a227-43bd-ac31-9c529ca667e8" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FDakKdpG7qL2DUxgdcDDT%2FSpacer.png?alt=media&amp;token=567cf482-4b44-4e60-bded-10e87970af13" alt=""><figcaption></figcaption></figure>

The **Add Order** form will open.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FDakKdpG7qL2DUxgdcDDT%2FSpacer.png?alt=media&amp;token=567cf482-4b44-4e60-bded-10e87970af13" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FXntt7ww2Peoc0tszizkL%2F6%20-%20Add%20Order%20Form%20-%20Expanded.png?alt=media&amp;token=5af10fcf-76f1-45a1-866a-bd4529d21802" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Complete the Form

👉 Complete the form as outlined in the [Creating a Sales Order](/supplyd-erp/sales/creating-a-sales-order.md) document.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

{% hint style="success" %}
👉 See the [Managing Sales Orders](/supplyd-erp/sales/managing-sales-orders.md) document for information on managing customer orders.
{% endhint %}


---

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