> For the complete documentation index, see [llms.txt](https://help.supplyd.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.supplyd.co/supplyd-erp/customers/managing-customers/customer-promotions-page.md).

# Customer Promotions Page

Managing Customer Promotions makes it easy to offer targeted discounts and incentives, helping you strengthen customer relationships and encourage sales.

**Customer Promotions** allow you to create and manage promotional offers for individual customers in Supply’d. Promotions can be used to provide targeted discounts and incentives, helping you tailor offers to specific customer needs and trading relationships.

***

### The Customer Promotions Tab

The **Promotions** tab on a customer’s page lists the promotions available to the customer, providing a central location to view and manage customer-specific promotions and related information.

To view a customer’s promotions:

1. Select **Customers** from the main menu.
2. Select a customer to open their details.
3. Select the **Promotions** tab.

{% hint style="success" %}
👉 The **Customers** page and the options available in the **Customers** list are explained in [The Customers Page](/supplyd-erp/customers/the-customers-page.md) document.
{% endhint %}

<br>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FdQebq6z4Ng4nGXpooZe5%2F1%20-%20Customer%20Promotions%20Tab.png?alt=media&amp;token=dbe0f23d-bf0a-47ca-a3c7-4e20fc17c71d" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Promotion Statuses are colour-coded for easy identification:<br>

* <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FEbAL5ROFSZ6R92GY3tXk%2FAPPROVED.jpg?alt=media&amp;token=56c0a93e-46ed-432b-9e1d-faaa66d8a9fb" alt="" data-size="line"> - The customer has been sent the promotion.
* <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FN1HtjfkhMjVvEoylpxXi%2FDELETED.jpg?alt=media&amp;token=2d10708d-9d99-4084-9f0c-bfb224dd5565" alt="" data-size="line"> - The promotion has been removed by either you or the customer.<br>

The number in the grey box to the right of each promotion - <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FUydkwdwp6tv4o0kpGP4g%2F10F1.jpg?alt=media&amp;token=d34a2ebd-7523-40cd-a422-8ddcefaae7c4" alt="" data-size="line"> - indicates how many customers that the promotion has been sent to. This will automatically change to <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FEbAL5ROFSZ6R92GY3tXk%2FAPPROVED.jpg?alt=media&amp;token=56c0a93e-46ed-432b-9e1d-faaa66d8a9fb" alt="" data-size="line">.<br>
{% endhint %}

Select a **Promotion** to open and view its details, including the applicable products, pricing or discount information, and any relevant dates.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2Fq5EwPtBtQQwcSj2NOIAG%2FCustomers%20-%20View%20Customer%20Pricing%20-%20Promotions.png?alt=media&amp;token=99ad9a1a-ef23-402c-a3c1-9de349f3a85e" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
👉 For detailed information about how **Customer Promotions** work, including how to create, manage, and apply promotional pricing for individual customers, [Customer Promotions](/supplyd-erp/products/promotions/customer-promotions.md) document.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.supplyd.co/supplyd-erp/customers/managing-customers/customer-promotions-page.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
