# Performing Deliveries as a Driver (Scanner)
As a driver, you will have only have access to delivery runs, and the deliveries within those runs, assigned to you on Supply'd.
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This guide will walk you through how to perform deliveries using a handheld Supply’d scanner.
If you are using a tablet or would like to check deliveries in the app on a computer, see the [performing-deliveries-as-a-driver](https://help.supplyd.co/deliveries/performing-deliveries-as-a-driver "mention") document.
This document you will guide you through:
* [#home-page-my-deliveries](#home-page-my-deliveries "mention")
* [#performing-a-delivery-run](#performing-a-delivery-run "mention")
* [#additional-options-scheduled-delivery-run](#additional-options-scheduled-delivery-run "mention")
* [#additional-options-delivery-run-underway](#additional-options-delivery-run-underway "mention")
## Home Page - My Deliveries
When you log in to Supply’d on the scanner, you’ll see the **My Deliveries** home screen. This shows the delivery runs assigned to you.
Each run displays:
* **Run Number:** A unique identifying number.
* **Date:** The date the delivery run is set to be preformed.
* **Vehicle:** The vehicle to be used for the run.
* **Driver:** The driver assigned to the run - you.
* **Delivered:** How many deliveries delivered (if the run is in progress).
* **Status:** Whether the run is scheduled, in progress or completed.
Delivery runs have colour-coded statuses to clearly show what stage they are at in the delivery process.
* - An upcoming delivery run.
* - The delivery run is being performed.
* - The run has been completed.
### Run Details
Clicking on a run will display all the details for that run.
{% hint style="success" %}
To open or close the sections on this page, click the little arrows to the right of the titles (as circled in red above).
Scroll down to see the additional sections.
{% endhint %}
#### Status
Start and end times, along with how many deliveries were completed, failed, delivered on time, or delivered late.
#### Delivery Run Details
The start and end locations, assigned vehicle and driver, and the vehicle’s capacity.
#### Route
A map displaying the delivery run route, which can be enlarged for more detail.\
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#### Schedule
A list of deliveries in the run, in the optimised delivery order, showing order numbers, customer names, locations, the run number, and the estimated time of arrival (ETA) for each address.
{% hint style="info" %}
Any breaks, such as a lunch or tea breaks, will also appear in the schedule.
{% endhint %}
**Order Details**
Clicking on a delivery will bring up all the details specific to the customer.
* **Status:** Delivery Run number, ETA and Estimated Travel Time to the customers address.\
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* **Delivery Details:** Shows the customer, their suburb or town, order number, assigned vehicle, delivery window, and any notes from the customer about the delivery.
* **Location:** Shows the customer’s address along with a map and location details.
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***
## Performing a Delivery Run
{% stepper %}
{% step %}
#### Login to Supply'd
Turn on the scanner an log in with your email address and password.
***
{% endstep %}
{% step %}
#### Select the Delivery Run
From the **My Deliveries** list, select the run you want to perform.
The delivery details will open, showing all the information described above.
***
{% endstep %}
{% step %}
#### Click Start Run
Click to begin the run. You will be asked to confirm.
Click .
***
{% endstep %}
{% step %}
#### Make Your Way to the First Delivery Address
The details of the first delivery will open.
{% hint style="success" %}
To get directions to the address, click . Google Maps will open and guide you to the address. When finished, tap the arrow at the bottom of the screen to return to Supply’d.
{% endhint %}
***
{% endstep %}
{% step %}
#### Click Arrived
Once you have arrived at the address, click . You will be asked to confirm.
The **Order Cartons** section screen will appear. The status will now be .
***
{% endstep %}
{% step %}
#### Add the Number of Cartons
Scan the QR code on the order carton(s) (packages), or click the **+** button to add the number of cartons to be delivered.
{% hint style="info" %}
This section may or may not appear, depending on the how the delivery was set up.
{% endhint %}
All the buttons will change from grey to blue and the cart and will display below the carton details.
Click . The **Add POD & Deliver** screen will open.
***
{% endstep %}
{% step %}
#### Add POD & Deliver
After reviewing any special notes in the **Delivery Details** section, click..
{% hint style="info" %}
The type of Proof of Delivery (POD) needed depends on the delivery settings. Some businesses may require just a name, a signature, a photo, or a mix of all three.
{% endhint %}
The POD form will open.
Enter the name of the person receiving the delivery (clicking on the name field will open the keyboard) and ask them to provide their signature.
If a photo is required, click on . Under **Choose an Action**, select **Camera**.
Take a clear photo showing where the order was delivered. If it looks good, tap the tick to save it as the POD. Additional photos can be added if required.
After the delivery is signed for and/or photo taken, click .
The POD details will appear in the **Proof of Delivery** section, along with the date and time.
{% hint style="success" %}
Alternatively, if the keyboard is open on the screen, you can tap the arrow in the blue circle at the bottom right to mark the order as delivered and move to the next screen.
{% endhint %}
#### Failed Deliveries
If for any reason the order was unable to be delivered, click **Mark As Failed**.
The **Delivery Order Failed** form will appear.
* **Reason\* \[required field]:** Select the reason the delivery failed from the drop-down menu.
* **Additional Notes:** Optionally, add any notes explaining why the delivery failed.
***
{% endstep %}
{% step %}
#### Go to the Next Order
Once the order is signed for and marked as delivered, the order status will change to , and the next screen will open.
Click on .
***
{% endstep %}
{% step %}
#### Repeat Steps 4 to 7
Repeat steps 4 to 7 for all orders in the delivery run.
***
{% endstep %}
{% step %}
#### Mark Delivery Run as Completed
After the final delivery, the screen below will appear.
Click on (**Mark Delivery Run As Completed**). You will be asked to confirm.
The delivery run status will change to .
{% endstep %}
{% endstepper %}
***
## Additional Options - Scheduled Delivery Run
Before starting the delivery run (status is ), with the run selected, click the three dots in the top-right corner to open a menu with the following options:
{% hint style="info" %}
The menu options may vary depending on the page you’re on and other factors, so you may see all or some of the options listed below.
{% endhint %}
### **Start Run**
An alternative to the button in Step 2 above. Selecting this option will start the delivery run.
### **Edit Run**
Allows limited changes to be made to the delivery run. Selecting this will open the **Edit Delivery Run** form.
* **Vehicle:** Change the vehicle being used for the delivery run. Select the vehicle from the drop-down menu.
* **Driver:** Change the driver for the delivery run. Select the new driver from the drop-down menu.
* **Start Location:** Change the start location for the delivery run. Select from the drop-down menu or add a custom address, for example, if the driver is leaving from home.
* **End Location:** Change the end location for the delivery run. Select from the drop-down, menu or add a custom address, for example, if the driver is ending the run at home.
### **Download >** **Delivery Run List**
Allows the **Delivery Run List** to be downloaded for viewing, saving, or printing.
### **Toggle Full Screen**
The page you are on will show in full screen.
### **Remove Run**
Will remove the delivery run from your list. You will be asked to confirm.
***
## Additional Options - Delivery Run Underway
After starting the delivery run (status is ), click the three dots in the top-right corner to open a menu with the following options for the order you are delivering:
### **Edit Delivery Order**
Allows limited changes to be made to the delivery order. Selecting this will open the **Edit Delivery Order** form.
#### **Delivery Notes**
Add any delivery notes for the driver about this order.
#### **Delivery Address**
Change the delivery address from the address on the original order. Fields marked with an asterix (\*) are required fields and must be completed.
#### **Delivery Window**
Change the delivery window start and end times.
### **Mark As > Arrived / Delivered / Failed**
#### **Arrived**
Alternative to the button used in Step 5 above.
#### **Delivered**
Alternative to the button in Step 6 above.
#### **Failed**
Alternative to **Mark As Failed** used in Step 6 above.\
### **Download > Delivery Slip / Shipping Label / Pack Slip / Invoice**
The following can be downloaded and printed for inclusion with the order.
* **Delivery Slip**
* **Shipping Label**
* **Pack Slip**
* **Invoice**
### **Remove Delivery Order**
Removes the delivery order from the delivery run. You will be asked to confirm.
***
## Additional Options - At Location
Once you have clicked the (status is ), the menu is the same as above without the "**Arrived**" option under **Mark As**:
***
## Additional Options - Delivered
Once the order has been delivered (status is ), there will only be one item in the menu:
***
## Additional Options - In Progress
While the order is in progress (status is ), you will have the option to mark the as **Completed**:
- An upcoming delivery run.
* 
- The delivery run is being performed.
* 
- The run has been completed.
### Run Details
Clicking on a run will display all the details for that run.
to begin the run. You will be asked to confirm.
.
. Google Maps will open and guide you to the address. When finished, tap the arrow at the bottom of the screen to return to Supply’d.
{% endhint %}
. You will be asked to confirm.
The **Order Cartons** section screen will appear. The status will now be 
.
below the carton details.
. The **Add POD & Deliver** screen will open.
.
. Under **Choose an Action**, select **Camera**.
.
, and the next screen will open.
.
(**Mark Delivery Run As Completed**). You will be asked to confirm.
.
), with the run selected, click the three dots in the top-right corner to open a menu with the following options:
button in Step 2 above. Selecting this option will start the delivery run.
### **Edit Run**
Allows limited changes to be made to the delivery run. Selecting this will open the **Edit Delivery Run** form.
* **Vehicle:** Change the vehicle being used for the delivery run. Select the vehicle from the drop-down menu.
* **Driver:** Change the driver for the delivery run. Select the new driver from the drop-down menu.
* **Start Location:** Change the start location for the delivery run. Select from the drop-down menu or add a custom address, for example, if the driver is leaving from home.
* **End Location:** Change the end location for the delivery run. Select from the drop-down, menu or add a custom address, for example, if the driver is ending the run at home.
### **Download >** **Delivery Run List**
Allows the **Delivery Run List** to be downloaded for viewing, saving, or printing.
), click the three dots in the top-right corner to open a menu with the following options for the order you are delivering:
### **Edit Delivery Order**
Allows limited changes to be made to the delivery order. Selecting this will open the **Edit Delivery Order** form.
button used in Step 5 above.
#### **Delivered**
Alternative to the 
button in Step 6 above.
#### **Failed**
Alternative to **Mark As Failed** used in Step 6 above.\ 
(status is 
), the menu is the same as above without the "**Arrived**" option under **Mark As**:
), there will only be one item in the menu:
), you will have the option to mark the as **Completed**:
