> For the complete documentation index, see [llms.txt](https://help.supplyd.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.supplyd.co/quickstart/quickstart-1.md).

# Creating Multiple Supply'd Accounts

Creating multiple Supply’d accounts allows you to manage separate businesses or entities independently while easily switching between them using the same login.

Supply’d supports using one login across multiple accounts, making it easy to manage multiple sites, brands, or entities independently. Multiple accounts in Supply’d allow businesses to manage separate locations, teams, or operations within a single system while maintaining clear control and visibility across each account.  For example, a business may run its production facility under one account while individual branches operate under separate accounts, keeping operations distinct while still connected through a single login. This setup improves organisation, streamlines workflows, and ensures data remains structured without mixing activities between entities.

{% hint style="warning" %}
To create additional accounts, users must have **Access to Billing** selected in the [Adding Users](/supplyd-erp/settings/users/adding-users.md#access) section of their [Users](/supplyd-erp/settings/users.md) settings.
{% endhint %}

* [#creating-an-additional-account](#creating-an-additional-account "mention")
* [#logging-in](#logging-in "mention")
* [#switching-between-accounts](#switching-between-accounts "mention")

***

## Creating an Additional Account

{% stepper %}
{% step %}

#### Go to Account Settings

Log in to your account. Click on your name in the top right and select **My Account**.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

<div data-with-frame="true"><figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FUMcz9yi9zc5FH2n4PzI9%2FAccount%20Menu%20-%20My%20Account.png?alt=media&amp;token=7ef092bf-e9e0-45b4-9659-48b1cf6ec638" alt="" width="188"><figcaption></figcaption></figure></div>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

The **Account Settings** page will open.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Select Register New Account

Click on the 3 dots in the top right and select **Register New Account**.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

<div data-with-frame="true"><figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FDvrNvD5DJeYHRiOTENiL%2FAccount%20Settings%203%20Dot%20Register%20New%20Acc.png?alt=media&amp;token=1fde42ab-dffb-4f22-8cb9-68ee2acb6398" alt=""><figcaption></figcaption></figure></div>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

The **Register** form will open.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Complete the Form

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

<div data-with-frame="true"><figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FnFzVakwXcYi6nmb258Fa%2FRegister%20Form.png?alt=media&amp;token=e0bf7513-a347-4adf-aabb-052ecdfa2e67" alt="" width="563"><figcaption></figcaption></figure></div>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

* **Email Address** - Your email address will be automatically added.
* **Business Trading Name** - Enter the name your business trades under, e.g. Tim’s Cookies. Do not enter your legal business name here, as this will be added in the next step.
* **Country** - Select the country your business is based in. If your country is not listed, it is not currently supported by Supply’d.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Add Your Details

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

<div data-with-frame="true"><figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FDLiTl6bKqoAYzMyeT16E%2FRegister%20Form%202.png?alt=media&amp;token=ae36f468-90f1-473d-a4c3-60b3251b56d6" alt="" width="563"><figcaption></figcaption></figure></div>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

**Product Type**

Select the type of account you would like to register:

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

<div data-with-frame="true"><figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FTRRaZuiAuKxH0KDnQWsv%2FRegister%20Product%20Type.png?alt=media&amp;token=c0a6c64e-4bd2-45a5-8543-9549674a3bc4" alt="" width="375"><figcaption></figcaption></figure></div>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

* **Lite** - A free account for buyers, designed for simpler operations. It provides the essential tools needed to manage purchasing without the complexity of advanced production or ERP features.
* **Hub** - A free platform within Supply’d where suppliers can showcase and range their products with retailers. Suppliers can list their products, connect with current and potential customers, and present their range to businesses such as grocery stores and supermarkets for ranging consideration.
* **ERP** - The most advanced account type, built for end-to-end operational management. It supports full production control, inventory tracking, costing, and integrated business processes, giving a complete overview of operations from planning through to output.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Users on a LITE or HUB plan can only create additional accounts of the same type, while paid accounts can create accounts of any type.&#x20;
{% endhint %}

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

Enter your **Business Number** (e.g. ABN), **Street Address**, **Suburb**, **State** and **Postcode**. When you enter your street address, a list of matching addresses will appear. Selecting an address will automatically populate the suburb, state and postcode fields.

You can also optionally enter your business **Website**.

![](https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media\&token=6c34f805-9610-4de9-8f8a-a029f13dd1a1)

{% hint style="success" %}
The **Legal Company Name** will be automatically populated from the business register when you enter your **Business Number**.
{% endhint %}

![](https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media\&token=6c34f805-9610-4de9-8f8a-a029f13dd1a1)

Click <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FkaC275uUZ3yAOTfp1u8t%2FNext.png?alt=media&amp;token=14ebd514-6c9e-44e4-9116-2d272a336e86" alt="" data-size="line"> to complete the setup. Your new Supply’d account will open automatically.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

***

{% endstep %}

{% step %}

#### Complete the Set-up

Complete the set-up following the instructions for [Creating Your Supply'd Hub Account](/supplyd-hub/creating-your-supplyd-hub-account.md) or [Creating Your Supply'd Lite Account](/supplyd-lite/quickstart.md).

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Your [Account Settings](/supplyd-erp/settings/account-settings.md) can be managed in the same way as the original account. Each new account functions as a completely separate account. <br>

You can also create additional accounts directly from the new account.

{% endhint %}

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If you would like to give existing [Users](/supplyd-erp/settings/users.md) access to the new account, simply add them using their name and email address. The system will automatically recognise existing users, handle the linking process, and send an email invitation for them to accept access to the new account.\
Once they accept, they can switch between accounts using their existing login details.
{% endhint %}

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

***

## Logging In

If you have access to multiple Supply’d accounts, a list of your available accounts will appear when you log in. Simply select the account you wish to access to continue.

<div data-with-frame="true"><figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FhxltpQ3JIu2JB63lhmey%2FLogin%20Multiple%20Accounts.png?alt=media&amp;token=93e95586-0c6f-4c77-abbf-d421028f2ee1" alt="" width="563"><figcaption></figcaption></figure></div>

Select the Supply’d account you would like to access, then click <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FgNFyA14mMMzUbrV45InC%2FLogin.png?alt=media&amp;token=6bf46296-95df-419c-b1a0-8d6c04836b56" alt="" data-size="line"> to continue to that account.

{% hint style="info" %}
When logging in to Supply’d:<br>

* **No Account Access** - If you do not have access to any Supply’d accounts, an error page will be displayed.
* **Single Account** - If you have access to only one Supply’d account, you will be taken directly to that account.
* **Multiple Accounts** - If you have access to multiple Supply’d accounts, a list of available accounts will be displayed, allowing you to select which account you would like to access.

{% endhint %}

***

## Switching Between Accounts

If you have access to multiple Supply’d accounts, you can easily switch between them without having to log out and log back in.

{% stepper %}
{% step %}
Click your name in the top-right corner to open the **Account Menu**, then select **Switch Account**.&#x20;

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

<div data-with-frame="true"><figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2Fmit0AfrkrABH5k2FNoxn%2F6%20-%20Menu%20-%20Switch%20Account.png?alt=media&amp;token=18a48187-2d5b-42f6-95c4-511e3f4ba48d" alt="" width="182"><figcaption></figcaption></figure></div>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}
Select the account you would like to switch to from the list of available accounts.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

<div data-with-frame="true"><figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FMoPXgvNpKqCp37q0Cbcp%2FSwitch%20Account.png?alt=media&amp;token=b836e62a-aee0-4f05-825d-a881c4281e48" alt="" width="375"><figcaption></figcaption></figure></div>

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
You can also add a new account from this page. Click on the 3 dots in the top right and select **Register New Account**.<br>

<p align="center"><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FE7jghKGxUzPz4TwsiulN%2FRegister%20New%20Account%203%20Dots.jpg?alt=media&amp;token=4c3dbf11-5c3d-44ae-95cd-4e367ace19bd" alt="" data-size="original"></p>

{% endhint %}

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FbJDih3Dwv41QavjV1QDa%2FSpacer.png?alt=media&amp;token=6c34f805-9610-4de9-8f8a-a029f13dd1a1" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}
Click <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FAe3XFPzYeaNmeAfb4Nbo%2FSWITCH%20Green.png?alt=media&amp;token=d9012881-952d-45a9-811a-130a7f34eeab" alt="" data-size="line"> to access the selected account.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FQTALqxOcvM5SHw9AgIFx%2FSpacer.png?alt=media&amp;token=3eb06890-8a41-49e5-8461-4ee17255e384" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.supplyd.co/quickstart/quickstart-1.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
