Performing Deliveries as a Driver
Supply'd's Delivery module helps drivers manage deliveries with route optimisation, real-time updates, and delivery tracking, ensuring timely and efficient service.
As a driver, you will have only have access to delivery runs, and the deliveries within those runs, assigned to you on Supply'd.
Deliveries are usually done using a handheld Supply’d scanner. This guide will walk you through how to perform deliveries using a tablet or how to check them in the app on a computer.
This document you will guide you through:
Home Page
After logging into Supply'd you will see this screen. The only main menu choice is Home.
There will be 2 tabs - Up Next and Completed (as circled in red).
The Up Next tab lists any upcoming delivery runs that have been assigned to you. The Completed Tab shows any completed delivery runs that were assigned to you.
Details on these pages are:
Run Number
An identifying number assigned to this specific delivery run.
Date
The date the delivery run is to be made.
Vehicle
The vehicle to be used for this delivery run.
Driver
You.
Delivered
Whether or not the delivery has been delivered.
Clicking on a run will bring up a list of deliveries and a map of all the deliveries in that run.
Any breaks will also be included in the list of deliveries.
Clicking on an order will bring up the delivery address for the order, plus a map showing the customer's delivery location.
At the top of the page you will see 2 buttons - Directions and Arrived.
Clicking Directions will bring up detailed directions to the delivery address as well as the best route to take and the estimated time the route will take.
Starting & Completing a Run
When you are ready to start a delivery run, select the run you will be performing and click Start Run.
You will be asked to confirm.
The status beside the delivery will change form 
to 
. The delivery run lists' statuses are colour coded for easy identification.
Once confirmed, the first order delivery details will show, as described above.
Once you have arrived at the delivery address, click the Arrived button.
You will be asked to confirm.
Once confirmed, the below page will show. Click Add POD & Deliver.
The Delivery Order POD form will show. Add the name of the person receiving the order and ask for a signature. Click MARK AS DELIVERED. The status on the delivery list will change to DELIVERED.
If for any reason the order was unable to be delivered, click Mark As Failed. The Delivery Order Failed form will appear.
Select the reason the delivery failed from the drop-down. If none of the reasons on the list are applicable, select Other (last in the list). Add any notes that may be relevant. Click MARK AS FAILED. The status on the delivery list will change to FAILED.
Click Go To Next Order and repeat the process for all deliveries in the delivery run.
Once all deliveries have been completed, click the Mark Delivery Run As Completed. The status on the delivery run list will change to COMPLETED.
Additional Options - Delivery Run Page
Clicking on the 3 dots in the top right-hand corner will bring up a menu with the following options. This menu will vary depending on the page you are on as well as other varying factors and you may see all or some of those menu options listed below.
Start Run
An alternative to the Start Run button. Selecting this option will start the delivery run.
Edit Run
Allows limited changes to be made to the delivery run. Selecting this will open the Edit Delivery Run form.
Vehicle
Change the vehicle being used for the delivery run. Select the vehicle from the drop-down.
Driver
Change the driver for the delivery run. Select the new driver from the drop-down.
Start Location
Change the start location for the delivery run. Select from the drop-down or add a custom address, for example, if the driver is leaving from home.
End Location
Change the end location for the delivery run. Select from the drop-down or add a custom address, for example, if the driver is ending from home.
Download > Delivery Run List
Allows the Delivery Run List to be download and saved or printed.
Toggle Full Screen
The page you are on will show in full screen.
Remove Run
Will remove the delivery run from your list.
Additional Options - Delivery Page
Edit Delivery Order
Allows limited changes to be made to the delivery order. Selecting this will open the Edit Delivery Order form.
Notes
Add any delivery notes for the driver about this order.
Delivery Address
Change the delivery address from the address on the original order. Fields marked with an asterix (*) are required fields and must be completed.
Delivery Window
Change the delivery window start and end times.
Mark As > Arrived / Delivered / Failed
Arrived
Alternative to the Arrived button used above.
Delivered
Alternative to the Delivered button used above.
Failed
Alternative to the Failed button used above.
Download > Delivery Slip / Shipping Label / Pack Slip / Invoice
The following can be downloaded and printed for inclusion with the order.
Delivery Slip
Shipping Label
Pack Slip
Invoice
Remove Delivery Order
Removes the delivery order from the delivery run. You will be asked to confirm.
Last updated