# Performing Deliveries as a Driver

As a driver, you will have only have access to delivery runs, and the deliveries within those runs, assigned to you on Supply'd.

Deliveries are usually done using a handheld Supply’d scanner.\
This guide will walk you through how to perform deliveries using a tablet or how to check them in the app on a computer.

This document you will guide you through:

* [#home-page](#home-page "mention")
* [#starting-and-completing-a-run](#starting-and-completing-a-run "mention")
* [#additional-options-delivery-run-page](#additional-options-delivery-run-page "mention")
* [#additional-options-delivery-page](#additional-options-delivery-page "mention")

***

## Home Page

After logging into Supply'd you will see this screen. The only main menu choice is **Home**.

![](https://cdn.filestackcontent.com/CNjWIwdQVan9cwfTM6VB)

There will be 2 tabs - **Up Next** and **Completed** (as circled in red).

The **Up Next** tab lists any upcoming delivery runs that have been assigned to you. The **Completed** Tab shows any completed delivery runs that were assigned to you.

Details on these pages are:

#### **Run Number** 

An identifying number assigned to this specific delivery run.

#### **Date** 

The date the delivery run is to be made.

#### **Vehicle** 

The vehicle to be used for this delivery run.

#### **Driver** 

You.

#### **Delivered** 

Whether or not the delivery has been delivered.

Clicking on a run will bring up a list of deliveries and a map of all the deliveries in that run.\ <br>

![](https://cdn.filestackcontent.com/isgB6mRemklfxmXO67A8)

![](https://cdn.filestackcontent.com/UJzVgRVGSMWMMPnJEVzM)

Any breaks will also be included in the list of deliveries.

![](https://cdn.filestackcontent.com/n8YHXaiqQ3uKiSi6aHNH)

Clicking on an order will bring up the delivery address for the order, plus a map showing the customer's delivery location.

<figure><img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FhxUY4DKVfK2CBTWZYQBO%2FScreenshot%202025-04-29%20at%204.11.45%E2%80%AFpm.png?alt=media&#x26;token=1eaa6f82-faad-4e4d-8a9d-9ffb0250b5d6" alt="" width="563"><figcaption></figcaption></figure>

At the top of the page you will see 2 buttons - **Directions** and **Arrived**.

![](https://cdn.filestackcontent.com/42A4mLL1RL67idZrjLPO)

Clicking **Directions** will bring up detailed directions to the delivery address as well as the best route to take and the estimated time the route will take.

<figure><img src="https://cdn.filestackcontent.com/lz7KRpfdTd6kiTwc04qF" alt="" width="563"><figcaption></figcaption></figure>

***

## Starting & Completing a Run

When you are ready to start a delivery run, select the run you will be performing and click **Start Run**.

<figure><img src="https://cdn.filestackcontent.com/ztkWbFPnT6mO425Ie4FL" alt="" width="563"><figcaption></figcaption></figure>

You will be asked to confirm.&#x20;

<figure><img src="https://cdn.filestackcontent.com/mmfseI6ROSFrMo0dw0VZ" alt="" width="375"><figcaption></figcaption></figure>

The status beside the delivery will change form <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2Fmwyf1c3vfQxiAGtsriqZ%2FScreenshot%202025-07-11%20at%208.19.46%E2%80%AFam.png?alt=media&#x26;token=5c304555-290f-4cb0-93e0-347225c497e6" alt="" data-size="line"> to <img src="https://2965503026-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDaPYJDB89ny0x7wcMedb%2Fuploads%2FRCvwEGkZreReyG8qdH5K%2FIN%20PROGRESS.png?alt=media&#x26;token=a10b463c-c4b1-4300-ab88-41c4c8b3bbab" alt="" data-size="line">. The delivery run lists' statuses are colour coded for easy identification.

<figure><img src="https://cdn.filestackcontent.com/LovV3S49TBGFWUia8zNL" alt="" width="375"><figcaption></figcaption></figure>

Once confirmed, the first order delivery details will show, as described above.

![](https://cdn.filestackcontent.com/VWfQwMSCTnCGGYJfYpNX)

Once you have arrived at the delivery address, click the **Arrived** button.

You will be asked to confirm.

![](https://cdn.filestackcontent.com/z9yD5gOoSebHmkb29aer)

Once confirmed, the below page will show. Click **Add POD & Deliver**.

<figure><img src="https://cdn.filestackcontent.com/MzeYs3akQgGM5GdQbiOa" alt="" width="563"><figcaption></figcaption></figure>

The **Delivery Order POD** form will show. Add the name of the person receiving the order and ask for a signature. Click **MARK AS DELIVERED**. The status on the delivery list will change to **DELIVERED**.

![](https://cdn.filestackcontent.com/QqhI9zRSbu1mZphqCEn1)

If for any reason the order was unable to be delivered, click **Mark As Failed**. The **Delivery Order Failed** form will appear.&#x20;

![](https://cdn.filestackcontent.com/aKpMwyzCT9GIAZmL1zyB)

Select the reason the delivery failed from the drop-down. If none of the reasons on the list are applicable, select **Other** (last in the list). Add any notes that may be relevant. Click **MARK AS FAILED**. The status on the delivery list will change to **FAILED**.

![](https://cdn.filestackcontent.com/AxZREhG6TNuDV18Q6v2l)

Click **Go To Next Order** and repeat the process for all deliveries in the delivery run.

![](https://cdn.filestackcontent.com/c1hclRfgQRa2oTEKInbO)

Once all deliveries have been completed, click the **Mark Delivery Run As Completed**. The status on the delivery run list will change to **COMPLETED**.

![](https://cdn.filestackcontent.com/vqWNn7G0R9C4qGSMDU33)

***

## Additional Options - Delivery Run Page

Clicking on the 3 dots in the top right-hand corner will bring up a menu with the following options. This menu will vary depending on the page you are on as well as other varying factors and you may see all or some of those menu options listed below.

<figure><img src="https://cdn.filestackcontent.com/33FBl3jS5WJ9WHZr3APW" alt=""><figcaption></figcaption></figure>

### **Start Run**&#x20;

An alternative to the **Start Run** button. Selecting this option will start the delivery run.

### **Edit Run**&#x20;

Allows limited changes to be made to the delivery run. Selecting this will open the **Edit Delivery Run** form.

![](https://cdn.filestackcontent.com/9qyIoN2WQMI3eNdQ4F5w)

#### **Vehicle**&#x20;

Change the vehicle being used for the delivery run. Select the vehicle from the drop-down.

#### **Driver**&#x20;

Change the driver for the delivery run. Select the new driver from the drop-down.

#### **Start Location**&#x20;

Change the start location for the delivery run. Select from the drop-down or add a custom address, for example, if the driver is leaving from home.

#### **End Location**&#x20;

Change the end location for the delivery run. Select from the drop-down or add a custom address, for example, if the driver is ending from home.

### **Download >** **Delivery Run List**

Allows the **Delivery Run List** to be download and saved or printed.

### **Toggle Full Screen**&#x20;

The page you are on will show in full screen.

### **Remove Run**&#x20;

Will remove the delivery run from your list.

***

## Additional Options - Delivery Page&#x20;

![](https://cdn.filestackcontent.com/tLZnd5PTuyntmzZytTFU)

### **Edit Delivery Order**&#x20;

Allows limited changes to be made to the delivery order. Selecting this will open the **Edit Delivery Order** form.

<figure><img src="https://cdn.filestackcontent.com/DXwhVE7dRCC7tnf3Z7Qa" alt="" width="563"><figcaption></figcaption></figure>

#### **Notes**&#x20;

Add any delivery notes for the driver about this order.

#### **Delivery Address**&#x20;

Change the delivery address from the address on the original order. Fields marked with an asterix (\*) are required fields and must be completed.

#### **Delivery Window**&#x20;

Change the delivery window start and end times.

<br>

### **Mark As > Arrived / Delivered / Failed**

<figure><img src="https://cdn.filestackcontent.com/nlScZuOsTz2CkC71HTQZ" alt="" width="375"><figcaption></figcaption></figure>

#### **Arrived**&#x20;

Alternative to the **Arrived** button used above.

#### **Delivered**&#x20;

Alternative to the **Delivered** button used above.

#### **Failed**&#x20;

Alternative to the **Failed** button used above.\ <br>

### **Download > Delivery Slip / Shipping Label  / Pack Slip / Invoice**

The following can be downloaded and printed for inclusion with the order.

<figure><img src="https://cdn.filestackcontent.com/u4Hkr8SZQJO4VduWvUJr" alt="" width="375"><figcaption></figcaption></figure>

* **Delivery Slip**
* **Shipping Label**
* **Pack Slip**
* **Invoice**

### **Remove Delivery Order**&#x20;

Removes the delivery order from the delivery run. You will be asked to confirm.

&#x20;

&#x20;

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